@inproceedings{50296, author = {{Hemmrich, Simon and Schäfer, Jannika Marie and Hansmeier, Philipp and Beverungen, Daniel}}, booktitle = {{Proceedings of the 57th Hawaii International Conference on System Sciences}}, location = {{Honolulu}}, title = {{{The Value of Reputation Systems in Business Contexts – A Qualitative Study Taking the View of Buyers}}}, year = {{2024}}, } @article{50649, author = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}}, issn = {{0018-9391}}, journal = {{IEEE Transactions on Engineering Management}}, keywords = {{Electrical and Electronic Engineering, Strategy and Management}}, pages = {{1--16}}, publisher = {{Institute of Electrical and Electronics Engineers (IEEE)}}, title = {{{Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System}}}, doi = {{10.1109/tem.2024.3352819}}, year = {{2024}}, } @inproceedings{35893, author = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}}, booktitle = {{Proceedings of the 56th Conference on System Sciences}}, title = {{{Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information}}}, year = {{2023}}, } @book{42680, editor = {{Beverungen, Daniel and Becker, Jörg and Gadeib, Andera and Schmitz, Gertrud}}, isbn = {{9783662658130}}, publisher = {{Springer Berlin Heidelberg}}, title = {{{Interaktive Einkaufserlebnisse in Innenstädten}}}, doi = {{10.1007/978-3-662-65814-7}}, year = {{2023}}, } @inproceedings{44855, abstract = {{Market transactions are subject to information asymmetry about the delivered value proposition, causing transaction costs and adverse market effects among buyers and sellers. Information systems research has investigated how review systems can reduce information asymmetry in business-to-consumer markets. However, these systems cannot be readily applied to business-to-business markets, are vulnerable to manipulation, and suffer from conceptual weak spots since they use textual data or star ratings. Building on design science research, we conceptualize a new class of reputation systems based on monetary-based payments as quantitative ratings for each transaction stored on a blockchain. Using cryptography, we show that our system assures content confidentiality so that buyers can share and sell their ratings selectively, establishing a reputation ecosystem. Our prescriptive insights advance the design of reputation systems and offer new paths to understanding the antecedents, dynamics, and consequences to reduce information asymmetry in B2B transactions.}}, author = {{Hemmrich, Simon and Bobolz, Jan and Beverungen, Daniel and Blömer, Johannes}}, booktitle = {{ECIS 2023 Research Papers}}, title = {{{Designing Business Reputation Ecosystems — A Method for Issuing and Trading Monetary Ratings on a Blockchain}}}, year = {{2023}}, } @article{46478, author = {{Bartelheimer, Christian and zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}}, issn = {{0960-085X}}, journal = {{European Journal of Information Systems}}, keywords = {{Library and Information Sciences, Information Systems}}, pages = {{1--34}}, publisher = {{Informa UK Limited}}, title = {{{Designing digital actor engagement platforms for local high streets: an action design research study}}}, doi = {{10.1080/0960085x.2023.2242847}}, year = {{2023}}, } @techreport{47107, author = {{Beverungen, Daniel and zur Heiden, Philipp and Lehrer, Christiane and Trier, Matthias and Bartelheimer, Christian and Bradt, Tobias and Distel, Bettina and Drews, Paul and Ehmke, Jan Fabian and Fill, Hans-Georg and Flath, Christoph M. and Fridgen, Gilbert and Grisold, Thomas and Janiesch, Christian and Janson, Andreas and Krancher, Oliver and Krönung, Julia and Kundisch, Dennis and Márton, Attila and Mirbabaie, Milad and Morana, Stefan and Mueller, Benjamin and Müller, Oliver and Oberländer, Anna Maria and Peters, Christoph and Peukert, Christoph and Reuter-Oppermann, Melanie and Riehle, Dennis M. and Robra-Bissantz, Susanne and Röglinger, Maximilian and Rosenthal, Kristina and Schryen, Guido and Schütte, Reinhard and Strahringer, Susanne and Urbach, Nils and Wessel, Lauri and Zavolokina, Liudmila and Zschech, Patrick}}, pages = {{16}}, publisher = {{Department of Information Systems, Paderborn University}}, title = {{{Implementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research}}}, year = {{2023}}, } @article{45112, author = {{Beverungen, Daniel and Kundisch, Dennis and Mirbabaie, Milad and Müller, Oliver and Schryen, Guido and Trang, Simon Thanh-Nam and Trier, Matthias}}, journal = {{Business & Information Systems Engineering}}, number = {{4}}, pages = {{463 -- 474}}, title = {{{Digital Responsibility – a Multilevel Framework for Responsible Digitalization}}}, doi = {{https://doi.org/10.1007/s12599-023-00822-x}}, volume = {{65}}, year = {{2023}}, } @article{51770, abstract = {{AbstractWorkarounds are goal‐driven deviations from the standard operating procedures performed to overcome obstacles constraining day‐to‐day work. Despite starting as temporary fixes, they can become established across an organisation and trigger the innovation of processes and IT artefacts that can resolve misfits permanently. Although prior research has elicited antecedents and types of workarounds, it is not known how workarounds diffuse in an organisation and, thereby, innovating co‐workers' activities, IT artefacts, and organisational structures. The results of our multiple two‐year case study provide unique empirical insights into the diffusion of workarounds and how they can act as generative mechanisms for bottom‐up process innovation.}}, author = {{Bartelheimer, Christian and Wolf, Verena and Beverungen, Daniel}}, issn = {{1350-1917}}, journal = {{Information Systems Journal}}, keywords = {{Computer Networks and Communications, Information Systems, Software}}, number = {{5}}, pages = {{1085--1150}}, publisher = {{Wiley}}, title = {{{Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study}}}, doi = {{10.1111/isj.12435}}, volume = {{33}}, year = {{2023}}, } @inproceedings{29146, author = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}}, booktitle = {{Proceedings of the 55th Hawaii International Conference on System Sciences}}, editor = {{Bui, Tung X.}}, isbn = {{978-0-9981331-5-7}}, location = {{Honolulu, HI}}, title = {{{Utilizing Geographic Information Systems for Condition-Based Maintenance on the Energy Distribution Grid}}}, year = {{2022}}, } @inproceedings{29148, author = {{zur Heiden, Philipp and Beverungen, Daniel}}, booktitle = {{Proceedings of the 55th Hawaii International Conference on System Sciences}}, editor = {{Bui, Tung X.}}, isbn = {{978-0-9981331-5-7}}, location = {{Honolulu, HI}}, title = {{{A Renaissance of Context in Design Science Research}}}, year = {{2022}}, } @article{17869, author = {{Poniatowski, Martin and Lüttenberg, Hedda and Beverungen, Daniel and Kundisch, Dennis}}, journal = {{Information Systems and e-Business Management, Special Issue on Platform Business Models and Platform Strategies}}, pages = {{257 -- 283}}, title = {{{Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms}}}, volume = {{2}}, year = {{2022}}, } @inbook{32363, author = {{zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}}, booktitle = {{Forum Dienstleistungsmanagement}}, editor = {{Bruhn, Manfred and Hadwich, Karsten}}, isbn = {{9783658373436}}, issn = {{2662-3382}}, pages = {{435--457}}, publisher = {{Springer Fachmedien Wiesbaden}}, title = {{{Smart Service für die prädiktive Instandhaltung zentraler Komponenten des Mittelspannungs-Netzes}}}, doi = {{10.1007/978-3-658-37344-3_14}}, year = {{2022}}, } @article{35728, abstract = {{Abstract Technological developments such as Cloud Computing, the Internet of Things, Big Data and Artificial Intelligence continue to drive the digital transformation of business and society. With the advent of platform-based ecosystems and their potential to address complex challenges, there is a trend towards greater interconnectedness between different stakeholders to co-create services based on the provision and use of data. While previous research on digital transformation mainly focused on digital transformation within organizations, it is of growing importance to understand the implications for digital transformation on different layers (e.g., interorganizational cooperation and platform ecosystems). In particular, the conceptualization and implications of public data spaces and related ecosystems provide promising research opportunities. This special issue contains five papers on the topic of digital transformation and, with the editorial, further contributes by providing an initial conceptualization of public data spaces' potential to foster innovative progress and digital transformation from a management perspective.}}, author = {{Beverungen, Daniel and Hess, Thomas and Köster, Antonia and Lehrer, Christiane}}, issn = {{1019-6781}}, journal = {{Electronic Markets}}, keywords = {{Management of Technology and Innovation, Marketing, Computer Science Applications, Economics and Econometrics, Business and International Management}}, number = {{2}}, pages = {{493--501}}, publisher = {{Springer Science and Business Media LLC}}, title = {{{From private digital platforms to public data spaces: implications for the digital transformation}}}, doi = {{10.1007/s12525-022-00553-z}}, volume = {{32}}, year = {{2022}}, } @article{35732, abstract = {{AbstractWhile the Information Systems (IS) discipline has researched digital platforms extensively, the body of knowledge appertaining to platforms still appears fragmented and lacking conceptual consistency. Based on automated text mining and unsupervised machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive research on platforms—comprising 11,049 papers spanning 44 years of research activity. From a cluster analysis concerning platform concepts’ semantically most similar words, we identify six research streams on platforms, each with their own platform terms. Based on interpreting the identified concepts vis-à-vis the extant research and considering a temporal perspective on the concepts’ application, we present a lexicon of platform concepts, to guide further research on platforms in the IS discipline. Researchers and managers can build on our results to position their work appropriately, applying a specific theoretical perspective on platforms in isolation or combining multiple perspectives to study platform phenomena at a more abstract level.}}, author = {{Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda and Beverungen, Daniel}}, issn = {{1019-6781}}, journal = {{Electronic Markets}}, keywords = {{Management of Technology and Innovation, Marketing, Computer Science Applications, Economics and Econometrics, Business and International Management}}, number = {{1}}, pages = {{375--396}}, publisher = {{Springer Science and Business Media LLC}}, title = {{{Systematizing the lexicon of platforms in information systems: a data-driven study}}}, doi = {{10.1007/s12525-022-00530-6}}, volume = {{32}}, year = {{2022}}, } @article{35741, abstract = {{AbstractBusiness process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.}}, author = {{Röglinger, Maximilian and Plattfaut, Ralf and Borghoff, Vincent and Kerpedzhiev, Georgi and Becker, Jörg and Beverungen, Daniel and vom Brocke, Jan and Van Looy, Amy and del-Río-Ortega, Adela and Rinderle-Ma, Stefanie and Rosemann, Michael and Santoro, Flavia Maria and Trkman, Peter}}, issn = {{2363-7005}}, journal = {{Business & Information Systems Engineering}}, keywords = {{Information Systems}}, number = {{5}}, pages = {{669--687}}, publisher = {{Springer Science and Business Media LLC}}, title = {{{Exogenous Shocks and Business Process Management}}}, doi = {{10.1007/s12599-021-00740-w}}, volume = {{64}}, year = {{2022}}, } @inproceedings{41487, author = {{Sven, Weinzierl and Bartelheimer, Christian and Zilker, Sandra and Beverungen, Daniel and Matzner, Martin}}, booktitle = {{Proceedings of the 26th Pacific Asia Conference on Information Systems (PACIS)}}, title = {{{ A Method for Predicting Workarounds in Business Processes}}}, year = {{2022}}, } @inproceedings{36912, abstract = {{Existing process mining methods are primarily designed for processes that have reached a high degree of digitalization and standardization. In contrast, the literature has only begun to discuss how process mining can be applied to knowledge-intensive processes—such as product innovation processes—that involve creative activities, require organizational flexibility, depend on single actors’ decision autonomy, and target process-external goals such as customer satisfaction. Due to these differences, existing Process Mining methods cannot be applied out-of-the-box to analyze knowledge-intensive processes. In this paper, we employ Action Design Research (ADR) to design and evaluate a process mining approach for knowledge-intensive processes. More specifically, we draw on the two processes of product innovation and engineer-to-order in manufacturing contexts. We collected data from 27 interviews and conducted 49 workshops to evaluate our IT artifact at different stages in the ADR process. From a theoretical perspective, we contribute five design principles and a conceptual artifact that prescribe how process mining ought to be designed for knowledge-intensive processes in manufacturing. From a managerial perspective, we demonstrate how enacting these principles enables their application in practice.}}, author = {{Löhr, Bernd and Brennig, Katharina and Bartelheimer, Christian and Beverungen, Daniel and Müller, Oliver}}, booktitle = {{International Conference on Business Process Management}}, isbn = {{978-3-031-16103-2}}, title = {{{Process Mining of Knowledge-Intensive Processes: An Action Design Research Study in Manufacturing}}}, doi = {{10.1007/978-3-031-16103-2_18}}, year = {{2022}}, } @article{21242, author = {{Lüttenberg, Hedda and Beverungen, Daniel and Poniatowski, Martin and Kundisch, Dennis and Wünderlich, Nancy}}, journal = {{Wirtschaftsinformatik & Management}}, number = {{2}}, pages = {{120--131}}, title = {{{Drei Strategien zur Etablierung digitaler Plattformen in der Industrie}}}, volume = {{13}}, year = {{2021}}, } @article{17860, author = {{Beverungen, Daniel and Kundisch, Dennis and Wünderlich, Nancy}}, journal = {{Journal of Service Management}}, number = {{4}}, pages = {{507--532}}, title = {{{Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers}}}, volume = {{32}}, year = {{2021}}, }