---
_id: '17869'
author:
- first_name: Martin
  full_name: Poniatowski, Martin
  id: '32441'
  last_name: Poniatowski
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
citation:
  ama: Poniatowski M, Lüttenberg H, Beverungen D, Kundisch D. Three Layers of Abstraction—A
    Conceptual Framework for Theorizing digital Multi-Sided Platforms. <i>Information
    Systems and e-Business Management, Special Issue on Platform Business Models and
    Platform Strategies</i>. 2022;2:257-283.
  apa: Poniatowski, M., Lüttenberg, H., Beverungen, D., &#38; Kundisch, D. (2022).
    Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided
    Platforms. <i>Information Systems and E-Business Management, Special Issue on
    Platform Business Models and Platform Strategies</i>, <i>2</i>, 257–283.
  bibtex: '@article{Poniatowski_Lüttenberg_Beverungen_Kundisch_2022, title={Three
    Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided
    Platforms}, volume={2}, journal={Information Systems and e-Business Management,
    Special Issue on Platform Business Models and Platform Strategies}, author={Poniatowski,
    Martin and Lüttenberg, Hedda and Beverungen, Daniel and Kundisch, Dennis}, year={2022},
    pages={257–283} }'
  chicago: 'Poniatowski, Martin, Hedda Lüttenberg, Daniel Beverungen, and Dennis Kundisch.
    “Three Layers of Abstraction—A Conceptual Framework for Theorizing Digital Multi-Sided
    Platforms.” <i>Information Systems and E-Business Management, Special Issue on
    Platform Business Models and Platform Strategies</i> 2 (2022): 257–83.'
  ieee: M. Poniatowski, H. Lüttenberg, D. Beverungen, and D. Kundisch, “Three Layers
    of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms,”
    <i>Information Systems and e-Business Management, Special Issue on Platform Business
    Models and Platform Strategies</i>, vol. 2, pp. 257–283, 2022.
  mla: Poniatowski, Martin, et al. “Three Layers of Abstraction—A Conceptual Framework
    for Theorizing Digital Multi-Sided Platforms.” <i>Information Systems and E-Business
    Management, Special Issue on Platform Business Models and Platform Strategies</i>,
    vol. 2, 2022, pp. 257–83.
  short: M. Poniatowski, H. Lüttenberg, D. Beverungen, D. Kundisch, Information Systems
    and E-Business Management, Special Issue on Platform Business Models and Platform
    Strategies 2 (2022) 257–283.
date_created: 2020-08-12T14:11:25Z
date_updated: 2022-06-30T13:14:30Z
department:
- _id: '276'
intvolume: '         2'
language:
- iso: eng
page: 257 - 283
project:
- _id: '1'
  name: SFB 901
- _id: '2'
  name: SFB 901 - Project Area A
- _id: '8'
  name: SFB 901 - Subproject A4
- _id: '4'
  name: SFB 901 - Project Area C
- _id: '17'
  name: SFB 901 - Subproject C5
publication: Information Systems and e-Business Management, Special Issue on Platform
  Business Models and Platform Strategies
publication_status: published
status: public
title: Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided
  Platforms
type: journal_article
user_id: '16205'
volume: 2
year: '2022'
...
---
_id: '30735'
abstract:
- lang: eng
  text: While the Information Systems (IS) discipline has researched digital platforms
    extensively, the body of knowledge appertaining to platforms still appears fragmented
    and lacking conceptual consistency. Based on automated text mining and unsupervised
    machine learning, we collect, analyze, and interpret the IS discipline’s comprehensive
    research on platforms—comprising 11,049 papers spanning 44 years of research activity.
    From a cluster analysis concerning platform concepts’ semantically most similar
    words, we identify six research streams on platforms, each with their own platform
    terms. Based on interpreting the identified concepts vis-à-vis the extant research
    and considering a temporal perspective on the concepts’ application, we present
    a lexicon of platform concepts, to guide further research on platforms in the
    IS discipline. Researchers and managers can build on our results to position their
    work appropriately, applying a specific theoretical perspective on platforms in
    isolation or combining multiple perspectives to study platform phenomena at a
    more abstract level.
author:
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Philipp
  full_name: zur Heiden, Philipp
  id: '64394'
  last_name: zur Heiden
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Bartelheimer C, zur Heiden P, Lüttenberg H, Beverungen D. Systematizing the
    lexicon of platforms in information systems: a data-driven study. <i>Electronic
    Markets</i>. Published online 2022. doi:<a href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>'
  apa: 'Bartelheimer, C., zur Heiden, P., Lüttenberg, H., &#38; Beverungen, D. (2022).
    Systematizing the lexicon of platforms in information systems: a data-driven study.
    <i>Electronic Markets</i>. <a href="https://doi.org/10.1007/s12525-022-00530-6">https://doi.org/10.1007/s12525-022-00530-6</a>'
  bibtex: '@article{Bartelheimer_zur Heiden_Lüttenberg_Beverungen_2022, title={Systematizing
    the lexicon of platforms in information systems: a data-driven study}, DOI={<a
    href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>},
    journal={Electronic Markets}, publisher={Springer Science and Business Media LLC},
    author={Bartelheimer, Christian and zur Heiden, Philipp and Lüttenberg, Hedda
    and Beverungen, Daniel}, year={2022} }'
  chicago: 'Bartelheimer, Christian, Philipp zur Heiden, Hedda Lüttenberg, and Daniel
    Beverungen. “Systematizing the Lexicon of Platforms in Information Systems: A
    Data-Driven Study.” <i>Electronic Markets</i>, 2022. <a href="https://doi.org/10.1007/s12525-022-00530-6">https://doi.org/10.1007/s12525-022-00530-6</a>.'
  ieee: 'C. Bartelheimer, P. zur Heiden, H. Lüttenberg, and D. Beverungen, “Systematizing
    the lexicon of platforms in information systems: a data-driven study,” <i>Electronic
    Markets</i>, 2022, doi: <a href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>.'
  mla: 'Bartelheimer, Christian, et al. “Systematizing the Lexicon of Platforms in
    Information Systems: A Data-Driven Study.” <i>Electronic Markets</i>, Springer
    Science and Business Media LLC, 2022, doi:<a href="https://doi.org/10.1007/s12525-022-00530-6">10.1007/s12525-022-00530-6</a>.'
  short: C. Bartelheimer, P. zur Heiden, H. Lüttenberg, D. Beverungen, Electronic
    Markets (2022).
date_created: 2022-04-04T10:01:11Z
date_updated: 2024-11-11T09:51:01Z
doi: 10.1007/s12525-022-00530-6
keyword:
- Management of Technology and Innovation
- Marketing
- Computer Science Applications
- Economics and Econometrics
- Business and International Management
language:
- iso: eng
publication: Electronic Markets
publication_identifier:
  issn:
  - 1019-6781
  - 1422-8890
publication_status: published
publisher: Springer Science and Business Media LLC
status: public
title: 'Systematizing the lexicon of platforms in information systems: a data-driven
  study'
type: journal_article
user_id: '49160'
year: '2022'
...
---
_id: '21242'
author:
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Martin
  full_name: Poniatowski, Martin
  id: '32441'
  last_name: Poniatowski
- first_name: Dennis
  full_name: Kundisch, Dennis
  id: '21117'
  last_name: Kundisch
- first_name: Nancy
  full_name: Wünderlich, Nancy
  id: '36392'
  last_name: Wünderlich
citation:
  ama: Lüttenberg H, Beverungen D, Poniatowski M, Kundisch D, Wünderlich N. Drei Strategien
    zur Etablierung digitaler Plattformen in der Industrie. <i>Wirtschaftsinformatik
    &#38; Management</i>. 2021;13(2):120-131.
  apa: Lüttenberg, H., Beverungen, D., Poniatowski, M., Kundisch, D., &#38; Wünderlich,
    N. (2021). Drei Strategien zur Etablierung digitaler Plattformen in der Industrie.
    <i>Wirtschaftsinformatik &#38; Management</i>, <i>13</i>(2), 120–131.
  bibtex: '@article{Lüttenberg_Beverungen_Poniatowski_Kundisch_Wünderlich_2021, title={Drei
    Strategien zur Etablierung digitaler Plattformen in der Industrie}, volume={13},
    number={2}, journal={Wirtschaftsinformatik &#38; Management}, author={Lüttenberg,
    Hedda and Beverungen, Daniel and Poniatowski, Martin and Kundisch, Dennis and
    Wünderlich, Nancy}, year={2021}, pages={120–131} }'
  chicago: 'Lüttenberg, Hedda, Daniel Beverungen, Martin Poniatowski, Dennis Kundisch,
    and Nancy Wünderlich. “Drei Strategien zur Etablierung digitaler Plattformen in
    der Industrie.” <i>Wirtschaftsinformatik &#38; Management</i> 13, no. 2 (2021):
    120–31.'
  ieee: H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, and N. Wünderlich,
    “Drei Strategien zur Etablierung digitaler Plattformen in der Industrie,” <i>Wirtschaftsinformatik
    &#38; Management</i>, vol. 13, no. 2, pp. 120–131, 2021.
  mla: Lüttenberg, Hedda, et al. “Drei Strategien zur Etablierung digitaler Plattformen
    in der Industrie.” <i>Wirtschaftsinformatik &#38; Management</i>, vol. 13, no.
    2, 2021, pp. 120–31.
  short: H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, N. Wünderlich,
    Wirtschaftsinformatik &#38; Management 13 (2021) 120–131.
date_created: 2021-02-16T13:33:57Z
date_updated: 2022-01-06T06:54:51Z
department:
- _id: '276'
intvolume: '        13'
issue: '2'
language:
- iso: ger
page: 120-131
project:
- _id: '1'
  name: SFB 901
- _id: '4'
  name: SFB 901 - Project Area C
- _id: '17'
  name: SFB 901 - Subproject C5
- _id: '97'
  name: its OWL - Digital Business
publication: Wirtschaftsinformatik & Management
publication_status: published
status: public
title: Drei Strategien zur Etablierung digitaler Plattformen in der Industrie
type: journal_article
user_id: '477'
volume: 13
year: '2021'
...
---
_id: '16837'
author:
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
citation:
  ama: 'Lüttenberg H. PS<sup>3</sup>—A Domain-specific Modeling Language for Platform-based
    Smart Service Systems. In: Hofmann S, Müller O, Rossi M, eds. <i>Designing for
    Digital Transformation. Co-Creating Services with Citizens and Industry. DESRIST
    2020</i>. Vol 12388. Lecture Notes in Computer Science. Springer; 2020. doi:<a
    href="https://doi.org/10.1007/978-3-030-64823-7_42">10.1007/978-3-030-64823-7_42</a>'
  apa: 'Lüttenberg, H. (2020). PS<sup>3</sup>—A Domain-specific Modeling Language
    for Platform-based Smart Service Systems. In S. Hofmann, O. Müller, &#38; M. Rossi
    (Eds.), <i>Designing for Digital Transformation. Co-Creating Services with Citizens
    and Industry. DESRIST 2020</i> (Vol. 12388). Kristiansand, Norway: Springer. <a
    href="https://doi.org/10.1007/978-3-030-64823-7_42">https://doi.org/10.1007/978-3-030-64823-7_42</a>'
  bibtex: '@inproceedings{Lüttenberg_2020, series={Lecture Notes in Computer Science},
    title={PS<sup>3</sup>—A Domain-specific Modeling Language for Platform-based Smart
    Service Systems}, volume={12388}, DOI={<a href="https://doi.org/10.1007/978-3-030-64823-7_42">10.1007/978-3-030-64823-7_42</a>},
    booktitle={Designing for Digital Transformation. Co-Creating Services with Citizens
    and Industry. DESRIST 2020}, publisher={Springer}, author={Lüttenberg, Hedda},
    editor={Hofmann, Sara and Müller, Oliver and Rossi, MattiEditors}, year={2020},
    collection={Lecture Notes in Computer Science} }'
  chicago: Lüttenberg, Hedda. “PS<sup>3</sup>—A Domain-Specific Modeling Language
    for Platform-Based Smart Service Systems.” In <i>Designing for Digital Transformation.
    Co-Creating Services with Citizens and Industry. DESRIST 2020</i>, edited by Sara
    Hofmann, Oliver Müller, and Matti Rossi, Vol. 12388. Lecture Notes in Computer
    Science. Springer, 2020. <a href="https://doi.org/10.1007/978-3-030-64823-7_42">https://doi.org/10.1007/978-3-030-64823-7_42</a>.
  ieee: H. Lüttenberg, “PS<sup>3</sup>—A Domain-specific Modeling Language for Platform-based
    Smart Service Systems,” in <i>Designing for Digital Transformation. Co-Creating
    Services with Citizens and Industry. DESRIST 2020</i>, Kristiansand, Norway, 2020,
    vol. 12388.
  mla: Lüttenberg, Hedda. “PS<sup>3</sup>—A Domain-Specific Modeling Language for
    Platform-Based Smart Service Systems.” <i>Designing for Digital Transformation.
    Co-Creating Services with Citizens and Industry. DESRIST 2020</i>, edited by Sara
    Hofmann et al., vol. 12388, Springer, 2020, doi:<a href="https://doi.org/10.1007/978-3-030-64823-7_42">10.1007/978-3-030-64823-7_42</a>.
  short: 'H. Lüttenberg, in: S. Hofmann, O. Müller, M. Rossi (Eds.), Designing for
    Digital Transformation. Co-Creating Services with Citizens and Industry. DESRIST
    2020, Springer, 2020.'
conference:
  location: Kristiansand, Norway
date_created: 2020-04-23T08:46:37Z
date_updated: 2022-01-06T06:52:57Z
department:
- _id: '195'
doi: 10.1007/978-3-030-64823-7_42
editor:
- first_name: Sara
  full_name: Hofmann, Sara
  last_name: Hofmann
- first_name: Oliver
  full_name: Müller, Oliver
  last_name: Müller
- first_name: Matti
  full_name: Rossi, Matti
  last_name: Rossi
intvolume: '     12388'
language:
- iso: eng
project:
- _id: '97'
  name: its OWL - Digital Business
publication: Designing for Digital Transformation. Co-Creating Services with Citizens
  and Industry. DESRIST 2020
publication_identifier:
  eisbn:
  - 978-3-030-64823-7
  eissn:
  - 1611-3349
publication_status: published
publisher: Springer
series_title: Lecture Notes in Computer Science
status: public
title: PS³—A Domain-specific Modeling Language for Platform-based Smart Service Systems
type: conference
user_id: '60612'
volume: 12388
year: '2020'
...
---
_id: '15499'
author:
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
citation:
  ama: 'Wolf V, Lüttenberg H. Capabilities for Ambidextrous Innovation of Digital
    Service. In: <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>.
    Potsdam, Germany; 2020.'
  apa: Wolf, V., &#38; Lüttenberg, H. (2020). Capabilities for Ambidextrous Innovation
    of Digital Service. In <i>Proceedings of the 15th International Conference on
    Wirtschaftsinformatik</i>. Potsdam, Germany.
  bibtex: '@inproceedings{Wolf_Lüttenberg_2020, place={Potsdam, Germany}, title={Capabilities
    for Ambidextrous Innovation of Digital Service}, booktitle={Proceedings of the
    15th International Conference on Wirtschaftsinformatik}, author={Wolf, Verena
    and Lüttenberg, Hedda}, year={2020} }'
  chicago: Wolf, Verena, and Hedda Lüttenberg. “Capabilities for Ambidextrous Innovation
    of Digital Service.” In <i>Proceedings of the 15th International Conference on
    Wirtschaftsinformatik</i>. Potsdam, Germany, 2020.
  ieee: V. Wolf and H. Lüttenberg, “Capabilities for Ambidextrous Innovation of Digital
    Service,” in <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>,
    2020.
  mla: Wolf, Verena, and Hedda Lüttenberg. “Capabilities for Ambidextrous Innovation
    of Digital Service.” <i>Proceedings of the 15th International Conference on Wirtschaftsinformatik</i>,
    2020.
  short: 'V. Wolf, H. Lüttenberg, in: Proceedings of the 15th International Conference
    on Wirtschaftsinformatik, Potsdam, Germany, 2020.'
date_created: 2020-01-13T12:20:36Z
date_updated: 2022-01-06T06:52:27Z
department:
- _id: '195'
language:
- iso: eng
place: Potsdam, Germany
project:
- _id: '97'
  name: its OWL - Digital Business
publication: Proceedings of the 15th International Conference on Wirtschaftsinformatik
status: public
title: Capabilities for Ambidextrous Innovation of Digital Service
type: conference
user_id: '60612'
year: '2020'
...
---
_id: '13181'
author:
- first_name: Till
  full_name: Post, Till
  last_name: Post
- first_name: Aaron
  full_name: Heuermann, Aaron
  last_name: Heuermann
- first_name: Stefan
  full_name: Wiesner, Stefan
  last_name: Wiesner
- first_name: Detlef
  full_name: Olschewski, Detlef
  last_name: Olschewski
- first_name: Wolfgang
  full_name: Maaß, Wolfgang
  last_name: Maaß
- first_name: Rüdiger
  full_name: Klatt, Rüdiger
  last_name: Klatt
- first_name: Philipp
  full_name: Jussen, Philipp
  last_name: Jussen
- first_name: Sherif
  full_name: Ragab, Sherif
  last_name: Ragab
- first_name: Roman
  full_name: Senderek, Roman
  last_name: Senderek
- first_name: Benedikt
  full_name: Höckmayr, Benedikt
  last_name: Höckmayr
- first_name: Thomas
  full_name: Schulz, Thomas
  last_name: Schulz
- first_name: Kyrill
  full_name: Meyer, Kyrill
  last_name: Meyer
- first_name: Ewald
  full_name: Heinen, Ewald
  last_name: Heinen
- first_name: Christian
  full_name: Hocken, Christian
  last_name: Hocken
- first_name: Simon
  full_name: Fischer, Simon
  last_name: Fischer
- first_name: Christoph
  full_name: Lattemann, Christoph
  last_name: Lattemann
- first_name: Beke
  full_name: Redlich, Beke
  last_name: Redlich
- first_name: Katrin
  full_name: Schlimm, Katrin
  last_name: Schlimm
- first_name: Christoph
  full_name: Ziegler, Christoph
  last_name: Ziegler
- first_name: Christopher
  full_name: Rechtien, Christopher
  last_name: Rechtien
- first_name: Markus
  full_name: Schröder, Markus
  last_name: Schröder
- first_name: Bernhard
  full_name: Kube, Bernhard
  last_name: Kube
- first_name: Jens
  full_name: Pöppelbuß, Jens
  last_name: Pöppelbuß
- first_name: Manuel
  full_name: Wiesche, Manuel
  last_name: Wiesche
- first_name: Martin
  full_name: Semmann, Martin
  last_name: Semmann
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Franziska
  full_name: Bongers, Franziska
  last_name: Bongers
- first_name: Corinna
  full_name: Winkler, Corinna
  last_name: Winkler
- first_name: Jan Hendrik
  full_name: Schumann, Jan Hendrik
  last_name: Schumann
- first_name: Mahei
  full_name: Li, Mahei
  last_name: Li
- first_name: Jonas
  full_name: Brinker, Jonas
  last_name: Brinker
- first_name: Simon
  full_name: Hagen, Simon
  last_name: Hagen
- first_name: Friedemann
  full_name: Kammler, Friedemann
  last_name: Kammler
- first_name: Giuseppe
  full_name: Strina, Giuseppe
  last_name: Strina
- first_name: Philipp
  full_name: Ernst, Philipp
  last_name: Ernst
- first_name: Michael
  full_name: Falkus, Michael
  last_name: Falkus
citation:
  ama: Post T, Heuermann A, Wiesner S, et al. <i>DIN SPEC 33453:2019-09, Entwicklung
    Digitaler Dienstleistungssysteme</i>.; 2019. doi:<a href="https://doi.org/10.31030/3085072">10.31030/3085072</a>
  apa: Post, T., Heuermann, A., Wiesner, S., Olschewski, D., Maaß, W., Klatt, R.,
    … Falkus, M. (2019). <i>DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme</i>.
    <a href="https://doi.org/10.31030/3085072">https://doi.org/10.31030/3085072</a>
  bibtex: '@book{Post_Heuermann_Wiesner_Olschewski_Maaß_Klatt_Jussen_Ragab_Senderek_Höckmayr_et
    al._2019, title={DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme},
    DOI={<a href="https://doi.org/10.31030/3085072">10.31030/3085072</a>}, author={Post,
    Till and Heuermann, Aaron and Wiesner, Stefan and Olschewski, Detlef and Maaß,
    Wolfgang and Klatt, Rüdiger and Jussen, Philipp and Ragab, Sherif and Senderek,
    Roman and Höckmayr, Benedikt and et al.}, year={2019} }'
  chicago: Post, Till, Aaron Heuermann, Stefan Wiesner, Detlef Olschewski, Wolfgang
    Maaß, Rüdiger Klatt, Philipp Jussen, et al. <i>DIN SPEC 33453:2019-09, Entwicklung
    Digitaler Dienstleistungssysteme</i>, 2019. <a href="https://doi.org/10.31030/3085072">https://doi.org/10.31030/3085072</a>.
  ieee: T. Post <i>et al.</i>, <i>DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme</i>.
    2019.
  mla: Post, Till, et al. <i>DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme</i>.
    2019, doi:<a href="https://doi.org/10.31030/3085072">10.31030/3085072</a>.
  short: T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen,
    S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken,
    S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M.
    Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen,
    H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker,
    S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09,
    Entwicklung Digitaler Dienstleistungssysteme, 2019.
date_created: 2019-09-10T10:59:04Z
date_updated: 2022-01-06T06:51:30Z
doi: 10.31030/3085072
language:
- iso: eng
publication_status: published
status: public
title: DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme
type: report
user_id: '23633'
year: '2019'
...
---
_id: '2861'
abstract:
- lang: eng
  text: 'The Digital Transformation alters business models in all fields of application,
    but not all industries transform at the same speed. While recent innovations in
    smart products, big data, and machine learn-ing have profoundly transformed business
    models in the high-tech sector, less digitalized industries—like agriculture—have
    only begun to capitalize on these technologies. Inspired by predictive mainte-nance
    strategies for industrial equipment, the purpose of this paper is to design, implement,
    and evaluate a predictive maintenance method for agricultural machines that predicts
    future defects of a machine’s components, based on a data-driven analysis of service
    records. An evaluation with 3,407 real-world service records proves that the method
    predicts damaged parts with a mean accuracy of 86.34%. The artifact is an exaptation
    of previous design knowledge from high-tech industries to agriculture—a sector
    in which machines move through rough territory and adverse weather conditions,
    are utilized exten-sively for short periods, and do not provide sensor data to
    service providers. Deployed on a platform, the prediction method enables co-creating
    a predictive maintenance service that helps farmers to avoid resources shortages
    during harvest seasons, while service providers can plan and conduct maintenance
    service preemptively and with increased efficiency. '
author:
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Christian
  full_name: Bartelheimer, Christian
  id: '49160'
  last_name: Bartelheimer
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Lüttenberg H, Bartelheimer C, Beverungen D. Designing Predictive Maintenance
    for Agricultural Machines. In: ; 2018.'
  apa: Lüttenberg, H., Bartelheimer, C., &#38; Beverungen, D. (2018). Designing Predictive
    Maintenance for Agricultural Machines. Presented at the Twenty-Sixth European
    Conference on Information Systems (ECIS 2018), Portsmouth, UK.
  bibtex: '@inproceedings{Lüttenberg_Bartelheimer_Beverungen_2018, title={Designing
    Predictive Maintenance for Agricultural Machines}, author={Lüttenberg, Hedda and
    Bartelheimer, Christian and Beverungen, Daniel}, year={2018} }'
  chicago: Lüttenberg, Hedda, Christian Bartelheimer, and Daniel Beverungen. “Designing
    Predictive Maintenance for Agricultural Machines,” 2018.
  ieee: H. Lüttenberg, C. Bartelheimer, and D. Beverungen, “Designing Predictive Maintenance
    for Agricultural Machines,” presented at the Twenty-Sixth European Conference
    on Information Systems (ECIS 2018), Portsmouth, UK, 2018.
  mla: Lüttenberg, Hedda, et al. <i>Designing Predictive Maintenance for Agricultural
    Machines</i>. 2018.
  short: 'H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.'
conference:
  end_date: 28.06.2018
  location: Portsmouth, UK
  name: Twenty-Sixth European Conference on Information Systems (ECIS 2018)
  start_date: 23.06.2018
date_created: 2018-05-24T09:43:47Z
date_updated: 2022-01-06T06:58:11Z
department:
- _id: '526'
status: public
title: Designing Predictive Maintenance for Agricultural Machines
type: conference
user_id: '21671'
year: '2018'
...
---
_id: '4519'
author:
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
citation:
  ama: 'Lüttenberg H, Wolf V, Beverungen D. Service (Systems) Engineering für die
    Produktion. In: <i>Service Engineering</i>. Wiesbaden: Springer Fachmedien Wiesbaden;
    2018:31-49. doi:<a href="https://doi.org/10.1007/978-3-658-20905-6_3">10.1007/978-3-658-20905-6_3</a>'
  apa: 'Lüttenberg, H., Wolf, V., &#38; Beverungen, D. (2018). Service (Systems) Engineering
    für die Produktion. In <i>Service Engineering</i> (pp. 31–49). Wiesbaden: Springer
    Fachmedien Wiesbaden. <a href="https://doi.org/10.1007/978-3-658-20905-6_3">https://doi.org/10.1007/978-3-658-20905-6_3</a>'
  bibtex: '@inbook{Lüttenberg_Wolf_Beverungen_2018, place={Wiesbaden}, title={Service
    (Systems) Engineering für die Produktion}, DOI={<a href="https://doi.org/10.1007/978-3-658-20905-6_3">10.1007/978-3-658-20905-6_3</a>},
    booktitle={Service Engineering}, publisher={Springer Fachmedien Wiesbaden}, author={Lüttenberg,
    Hedda and Wolf, Verena and Beverungen, Daniel}, year={2018}, pages={31–49} }'
  chicago: 'Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems)
    Engineering Für Die Produktion.” In <i>Service Engineering</i>, 31–49. Wiesbaden:
    Springer Fachmedien Wiesbaden, 2018. <a href="https://doi.org/10.1007/978-3-658-20905-6_3">https://doi.org/10.1007/978-3-658-20905-6_3</a>.'
  ieee: 'H. Lüttenberg, V. Wolf, and D. Beverungen, “Service (Systems) Engineering
    für die Produktion,” in <i>Service Engineering</i>, Wiesbaden: Springer Fachmedien
    Wiesbaden, 2018, pp. 31–49.'
  mla: Lüttenberg, Hedda, et al. “Service (Systems) Engineering Für Die Produktion.”
    <i>Service Engineering</i>, Springer Fachmedien Wiesbaden, 2018, pp. 31–49, doi:<a
    href="https://doi.org/10.1007/978-3-658-20905-6_3">10.1007/978-3-658-20905-6_3</a>.
  short: 'H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer
    Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.'
date_created: 2018-09-19T14:15:41Z
date_updated: 2022-01-06T07:01:08Z
department:
- _id: '526'
doi: 10.1007/978-3-658-20905-6_3
page: 31-49
place: Wiesbaden
publication: Service Engineering
publication_identifier:
  isbn:
  - '9783658209049'
  - '9783658209056'
publication_status: published
publisher: Springer Fachmedien Wiesbaden
status: public
title: Service (Systems) Engineering für die Produktion
type: book_chapter
user_id: '21671'
year: '2018'
...
---
_id: '4516'
abstract:
- lang: eng
  text: Although many methods have been proposed for engineering service systems and
    customer solutions, most of these approaches give little consideration to recombinant
    service innovation. Recombinant innovation refers to reusing and integrating resources
    that were previously unconnected. In an age of networked products and data, we
    can expect that many service innovations will be based on adding, dissociating,
    and associating existing value propositions by accessing internal and external
    resources instead of designing them from scratch. The purpose of this paper is
    to identify if current service engineering approaches account for the mechanisms
    of recombinant innovation and to design a method for recombinant service systems
    engineering. In a conceptual analysis of 24 service engineering methods, the study
    identified that most methods (1) focus on designing value propositions instead
    of service systems, (2) view service independent of physical goods, (3) are either
    linear or iterative instead of agile, and (4) do not sufficiently address the
    mechanisms of recombinant innovation. The paper discusses how these deficiencies
    can be remedied and designs a revised service systems engineering approach that
    reorganizes service engineering processes according to four design principles.
    The method is demonstrated with the recombinant design of a service system for
    predictive maintenance of agricultural machines.
article_type: original
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
citation:
  ama: Beverungen D, Lüttenberg H, Wolf V. Recombinant Service Systems Engineering.
    <i>Business &#38; Information Systems Engineering</i>. 2018;60(5):377-391. doi:<a
    href="https://doi.org/10.1007/s12599-018-0526-4">10.1007/s12599-018-0526-4</a>
  apa: Beverungen, D., Lüttenberg, H., &#38; Wolf, V. (2018). Recombinant Service
    Systems Engineering. <i>Business &#38; Information Systems Engineering</i>, <i>60</i>(5),
    377–391. <a href="https://doi.org/10.1007/s12599-018-0526-4">https://doi.org/10.1007/s12599-018-0526-4</a>
  bibtex: '@article{Beverungen_Lüttenberg_Wolf_2018, title={Recombinant Service Systems
    Engineering}, volume={60}, DOI={<a href="https://doi.org/10.1007/s12599-018-0526-4">10.1007/s12599-018-0526-4</a>},
    number={5}, journal={Business &#38; Information Systems Engineering}, publisher={SpringerNature},
    author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, year={2018},
    pages={377–391} }'
  chicago: 'Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service
    Systems Engineering.” <i>Business &#38; Information Systems Engineering</i> 60,
    no. 5 (2018): 377–91. <a href="https://doi.org/10.1007/s12599-018-0526-4">https://doi.org/10.1007/s12599-018-0526-4</a>.'
  ieee: 'D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service Systems Engineering,”
    <i>Business &#38; Information Systems Engineering</i>, vol. 60, no. 5, pp. 377–391,
    2018, doi: <a href="https://doi.org/10.1007/s12599-018-0526-4">10.1007/s12599-018-0526-4</a>.'
  mla: Beverungen, Daniel, et al. “Recombinant Service Systems Engineering.” <i>Business
    &#38; Information Systems Engineering</i>, vol. 60, no. 5, SpringerNature, 2018,
    pp. 377–91, doi:<a href="https://doi.org/10.1007/s12599-018-0526-4">10.1007/s12599-018-0526-4</a>.
  short: D. Beverungen, H. Lüttenberg, V. Wolf, Business &#38; Information Systems
    Engineering 60 (2018) 377–391.
date_created: 2018-09-19T13:53:51Z
date_updated: 2024-04-18T12:57:19Z
department:
- _id: '526'
doi: 10.1007/s12599-018-0526-4
intvolume: '        60'
issue: '5'
keyword:
- Service engineering
- Recombinant innovation
- (Product-)service system
- Design science research
- New service development
language:
- iso: eng
page: 377-391
project:
- _id: '36'
  grant_number: O2K14A22O
  name: 'Digivation: Digitale Prozessinnovationen durch datenbasierte Dienstleistungen '
- _id: '1068'
  grant_number: 02K14A220
  name: 'DIGIVATION: DIGIVATION - Dienstleistungsinnovationen durch Digitalisierung
    - Methoden, Potenziale und Transfer für Smart Services'
publication: Business & Information Systems Engineering
publication_identifier:
  issn:
  - 2363-7005
  - 1867-0202
publication_status: published
publisher: SpringerNature
quality_controlled: '1'
status: public
title: Recombinant Service Systems Engineering
type: journal_article
user_id: '59677'
volume: 60
year: '2018'
...
---
_id: '2860'
abstract:
- lang: eng
  text: "Although many methods have been proposed for engineering services and  customer
    \ solutions,  most  of  these  approaches  give  little  consideration  to recombinant
    service innovation. In an age of smart products and \r\nsmart data, we can, however,
    expect that many of future service innovations need to be based on adding,  transferring,
    \ dissociating,  and  associating  existing  value  propositions. The  purpose
    \ of  this  paper  is  to  outline  what  properties  constitute  recombinant
    service innovation and to identify if current service engineering approaches fulfill
    \r\nthese   properties.   Based   on   a   conceptual   in-depth   analysis   of
    \  24   service engineering  methods,  we  identify  that  most  methods  focus
    \ on  designing  value propositions  instead  of service  systems,  view  service
    \ independent  of  physical goods,  are  linear  or  iterative,  and  incompletely
    \ address  the  mechanisms  of  recombinant innovation. We discuss how these deficiencies
    can be remedied and propose  a  first  conceptual  model  of  a  revised  se\r\nrvice
    \ system  engineering approach."
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Hedda
  full_name: Lüttenberg, Hedda
  id: '60612'
  last_name: Lüttenberg
- first_name: Verena
  full_name: Wolf, Verena
  id: '23633'
  last_name: Wolf
citation:
  ama: 'Beverungen D, Lüttenberg H, Wolf V. Recombinant Service System Engineering.
    In: Leimeister JM, Brenner W, eds. <i>Proceedings Der 13. Internationalen Tagung
    Wirtschaftsinformatik (WI 2017)</i>. St.  Gallen; 2017:136-150.'
  apa: Beverungen, D., Lüttenberg, H., &#38; Wolf, V. (2017). Recombinant Service
    System Engineering. In J. M. Leimeister &#38; W. Brenner (Eds.), <i>Proceedings
    der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)</i> (pp. 136–150).
    St.  Gallen.
  bibtex: '@inproceedings{Beverungen_Lüttenberg_Wolf_2017, place={St.  Gallen}, title={Recombinant
    Service System Engineering}, booktitle={Proceedings der 13. Internationalen Tagung
    Wirtschaftsinformatik (WI 2017)}, author={Beverungen, Daniel and Lüttenberg, Hedda
    and Wolf, Verena}, editor={Leimeister, Jan Marco and Brenner, WalterEditors},
    year={2017}, pages={136–150} }'
  chicago: Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service
    System Engineering.” In <i>Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik
    (WI 2017)</i>, edited by Jan Marco Leimeister and Walter Brenner, 136–50. St. 
    Gallen, 2017.
  ieee: D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,”
    in <i>Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)</i>,
    St. Gallen, Switzerland, 2017, pp. 136–150.
  mla: Beverungen, Daniel, et al. “Recombinant Service System Engineering.” <i>Proceedings
    Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)</i>, edited by
    Jan Marco Leimeister and Walter Brenner, 2017, pp. 136–50.
  short: 'D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.),
    Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. 
    Gallen, 2017, pp. 136–150.'
conference:
  end_date: 15.02.2017
  location: St. Gallen, Switzerland
  name: 13 th International Conference on Wirtschaftsinformatik
  start_date: 12.02.2017
date_created: 2018-05-24T09:26:21Z
date_updated: 2022-01-06T06:58:10Z
department:
- _id: '526'
editor:
- first_name: Jan Marco
  full_name: Leimeister, Jan Marco
  last_name: Leimeister
- first_name: Walter
  full_name: Brenner, Walter
  last_name: Brenner
keyword:
- Service engineering
- recombinant innovation
- (product - )service  system
- literature analysis
- new service development
language:
- iso: eng
page: 136-150
place: St.  Gallen
project:
- _id: '36'
  grant_number: O2K14A22O
  name: 'Digitale Prozessinnovationen durch datenbasierte Dienstleistungen '
publication: Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI
  2017)
quality_controlled: '1'
status: public
title: Recombinant Service System Engineering
type: conference
user_id: '60612'
year: '2017'
...
