---
_id: '17869'
author:
- first_name: Martin
full_name: Poniatowski, Martin
id: '32441'
last_name: Poniatowski
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: Poniatowski M, Lüttenberg H, Beverungen D, Kundisch D. Three Layers of Abstraction—A
Conceptual Framework for Theorizing digital Multi-Sided Platforms. Information
Systems and e-Business Management, Special Issue on Platform Business Models and
Platform Strategies. 2022;2:257-283.
apa: Poniatowski, M., Lüttenberg, H., Beverungen, D., & Kundisch, D. (2022).
Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided
Platforms. Information Systems and E-Business Management, Special Issue on
Platform Business Models and Platform Strategies, 2, 257–283.
bibtex: '@article{Poniatowski_Lüttenberg_Beverungen_Kundisch_2022, title={Three
Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided
Platforms}, volume={2}, journal={Information Systems and e-Business Management,
Special Issue on Platform Business Models and Platform Strategies}, author={Poniatowski,
Martin and Lüttenberg, Hedda and Beverungen, Daniel and Kundisch, Dennis}, year={2022},
pages={257–283} }'
chicago: 'Poniatowski, Martin, Hedda Lüttenberg, Daniel Beverungen, and Dennis Kundisch.
“Three Layers of Abstraction—A Conceptual Framework for Theorizing Digital Multi-Sided
Platforms.” Information Systems and E-Business Management, Special Issue on
Platform Business Models and Platform Strategies 2 (2022): 257–83.'
ieee: M. Poniatowski, H. Lüttenberg, D. Beverungen, and D. Kundisch, “Three Layers
of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided Platforms,”
Information Systems and e-Business Management, Special Issue on Platform Business
Models and Platform Strategies, vol. 2, pp. 257–283, 2022.
mla: Poniatowski, Martin, et al. “Three Layers of Abstraction—A Conceptual Framework
for Theorizing Digital Multi-Sided Platforms.” Information Systems and E-Business
Management, Special Issue on Platform Business Models and Platform Strategies,
vol. 2, 2022, pp. 257–83.
short: M. Poniatowski, H. Lüttenberg, D. Beverungen, D. Kundisch, Information Systems
and E-Business Management, Special Issue on Platform Business Models and Platform
Strategies 2 (2022) 257–283.
date_created: 2020-08-12T14:11:25Z
date_updated: 2022-06-30T13:14:30Z
department:
- _id: '276'
intvolume: ' 2'
language:
- iso: eng
page: 257 - 283
project:
- _id: '1'
name: SFB 901
- _id: '2'
name: SFB 901 - Project Area A
- _id: '8'
name: SFB 901 - Subproject A4
- _id: '4'
name: SFB 901 - Project Area C
- _id: '17'
name: SFB 901 - Subproject C5
publication: Information Systems and e-Business Management, Special Issue on Platform
Business Models and Platform Strategies
publication_status: published
status: public
title: Three Layers of Abstraction—A Conceptual Framework for Theorizing digital Multi-Sided
Platforms
type: journal_article
user_id: '16205'
volume: 2
year: '2022'
...
---
_id: '21242'
author:
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Martin
full_name: Poniatowski, Martin
id: '32441'
last_name: Poniatowski
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
- first_name: Nancy
full_name: Wünderlich, Nancy
id: '36392'
last_name: Wünderlich
citation:
ama: Lüttenberg H, Beverungen D, Poniatowski M, Kundisch D, Wünderlich N. Drei Strategien
zur Etablierung digitaler Plattformen in der Industrie. Wirtschaftsinformatik
& Management. 2021;13(2):120-131.
apa: Lüttenberg, H., Beverungen, D., Poniatowski, M., Kundisch, D., & Wünderlich,
N. (2021). Drei Strategien zur Etablierung digitaler Plattformen in der Industrie.
Wirtschaftsinformatik & Management, 13(2), 120–131.
bibtex: '@article{Lüttenberg_Beverungen_Poniatowski_Kundisch_Wünderlich_2021, title={Drei
Strategien zur Etablierung digitaler Plattformen in der Industrie}, volume={13},
number={2}, journal={Wirtschaftsinformatik & Management}, author={Lüttenberg,
Hedda and Beverungen, Daniel and Poniatowski, Martin and Kundisch, Dennis and
Wünderlich, Nancy}, year={2021}, pages={120–131} }'
chicago: 'Lüttenberg, Hedda, Daniel Beverungen, Martin Poniatowski, Dennis Kundisch,
and Nancy Wünderlich. “Drei Strategien zur Etablierung digitaler Plattformen in
der Industrie.” Wirtschaftsinformatik & Management 13, no. 2 (2021):
120–31.'
ieee: H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, and N. Wünderlich,
“Drei Strategien zur Etablierung digitaler Plattformen in der Industrie,” Wirtschaftsinformatik
& Management, vol. 13, no. 2, pp. 120–131, 2021.
mla: Lüttenberg, Hedda, et al. “Drei Strategien zur Etablierung digitaler Plattformen
in der Industrie.” Wirtschaftsinformatik & Management, vol. 13, no.
2, 2021, pp. 120–31.
short: H. Lüttenberg, D. Beverungen, M. Poniatowski, D. Kundisch, N. Wünderlich,
Wirtschaftsinformatik & Management 13 (2021) 120–131.
date_created: 2021-02-16T13:33:57Z
date_updated: 2022-01-06T06:54:51Z
department:
- _id: '276'
intvolume: ' 13'
issue: '2'
language:
- iso: ger
page: 120-131
project:
- _id: '1'
name: SFB 901
- _id: '4'
name: SFB 901 - Project Area C
- _id: '17'
name: SFB 901 - Subproject C5
- _id: '97'
name: its OWL - Digital Business
publication: Wirtschaftsinformatik & Management
publication_status: published
status: public
title: Drei Strategien zur Etablierung digitaler Plattformen in der Industrie
type: journal_article
user_id: '477'
volume: 13
year: '2021'
...
---
_id: '16837'
author:
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
citation:
ama: 'Lüttenberg H. PS3—A Domain-specific Modeling Language for Platform-based
Smart Service Systems. In: Hofmann S, Müller O, Rossi M, eds. Designing for
Digital Transformation. Co-Creating Services with Citizens and Industry. DESRIST
2020. Vol 12388. Lecture Notes in Computer Science. Springer; 2020. doi:10.1007/978-3-030-64823-7_42'
apa: 'Lüttenberg, H. (2020). PS3—A Domain-specific Modeling Language
for Platform-based Smart Service Systems. In S. Hofmann, O. Müller, & M. Rossi
(Eds.), Designing for Digital Transformation. Co-Creating Services with Citizens
and Industry. DESRIST 2020 (Vol. 12388). Kristiansand, Norway: Springer. https://doi.org/10.1007/978-3-030-64823-7_42'
bibtex: '@inproceedings{Lüttenberg_2020, series={Lecture Notes in Computer Science},
title={PS3—A Domain-specific Modeling Language for Platform-based Smart
Service Systems}, volume={12388}, DOI={10.1007/978-3-030-64823-7_42},
booktitle={Designing for Digital Transformation. Co-Creating Services with Citizens
and Industry. DESRIST 2020}, publisher={Springer}, author={Lüttenberg, Hedda},
editor={Hofmann, Sara and Müller, Oliver and Rossi, MattiEditors}, year={2020},
collection={Lecture Notes in Computer Science} }'
chicago: Lüttenberg, Hedda. “PS3—A Domain-Specific Modeling Language
for Platform-Based Smart Service Systems.” In Designing for Digital Transformation.
Co-Creating Services with Citizens and Industry. DESRIST 2020, edited by Sara
Hofmann, Oliver Müller, and Matti Rossi, Vol. 12388. Lecture Notes in Computer
Science. Springer, 2020. https://doi.org/10.1007/978-3-030-64823-7_42.
ieee: H. Lüttenberg, “PS3—A Domain-specific Modeling Language for Platform-based
Smart Service Systems,” in Designing for Digital Transformation. Co-Creating
Services with Citizens and Industry. DESRIST 2020, Kristiansand, Norway, 2020,
vol. 12388.
mla: Lüttenberg, Hedda. “PS3—A Domain-Specific Modeling Language for
Platform-Based Smart Service Systems.” Designing for Digital Transformation.
Co-Creating Services with Citizens and Industry. DESRIST 2020, edited by Sara
Hofmann et al., vol. 12388, Springer, 2020, doi:10.1007/978-3-030-64823-7_42.
short: 'H. Lüttenberg, in: S. Hofmann, O. Müller, M. Rossi (Eds.), Designing for
Digital Transformation. Co-Creating Services with Citizens and Industry. DESRIST
2020, Springer, 2020.'
conference:
location: Kristiansand, Norway
date_created: 2020-04-23T08:46:37Z
date_updated: 2022-01-06T06:52:57Z
department:
- _id: '195'
doi: 10.1007/978-3-030-64823-7_42
editor:
- first_name: Sara
full_name: Hofmann, Sara
last_name: Hofmann
- first_name: Oliver
full_name: Müller, Oliver
last_name: Müller
- first_name: Matti
full_name: Rossi, Matti
last_name: Rossi
intvolume: ' 12388'
language:
- iso: eng
project:
- _id: '97'
name: its OWL - Digital Business
publication: Designing for Digital Transformation. Co-Creating Services with Citizens
and Industry. DESRIST 2020
publication_identifier:
eisbn:
- 978-3-030-64823-7
eissn:
- 1611-3349
publication_status: published
publisher: Springer
series_title: Lecture Notes in Computer Science
status: public
title: PS³—A Domain-specific Modeling Language for Platform-based Smart Service Systems
type: conference
user_id: '60612'
volume: 12388
year: '2020'
...
---
_id: '15499'
author:
- first_name: Verena
full_name: Wolf, Verena
id: '23633'
last_name: Wolf
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
citation:
ama: 'Wolf V, Lüttenberg H. Capabilities for Ambidextrous Innovation of Digital
Service. In: Proceedings of the 15th International Conference on Wirtschaftsinformatik.
Potsdam, Germany; 2020.'
apa: Wolf, V., & Lüttenberg, H. (2020). Capabilities for Ambidextrous Innovation
of Digital Service. In Proceedings of the 15th International Conference on
Wirtschaftsinformatik. Potsdam, Germany.
bibtex: '@inproceedings{Wolf_Lüttenberg_2020, place={Potsdam, Germany}, title={Capabilities
for Ambidextrous Innovation of Digital Service}, booktitle={Proceedings of the
15th International Conference on Wirtschaftsinformatik}, author={Wolf, Verena
and Lüttenberg, Hedda}, year={2020} }'
chicago: Wolf, Verena, and Hedda Lüttenberg. “Capabilities for Ambidextrous Innovation
of Digital Service.” In Proceedings of the 15th International Conference on
Wirtschaftsinformatik. Potsdam, Germany, 2020.
ieee: V. Wolf and H. Lüttenberg, “Capabilities for Ambidextrous Innovation of Digital
Service,” in Proceedings of the 15th International Conference on Wirtschaftsinformatik,
2020.
mla: Wolf, Verena, and Hedda Lüttenberg. “Capabilities for Ambidextrous Innovation
of Digital Service.” Proceedings of the 15th International Conference on Wirtschaftsinformatik,
2020.
short: 'V. Wolf, H. Lüttenberg, in: Proceedings of the 15th International Conference
on Wirtschaftsinformatik, Potsdam, Germany, 2020.'
date_created: 2020-01-13T12:20:36Z
date_updated: 2022-01-06T06:52:27Z
department:
- _id: '195'
language:
- iso: eng
place: Potsdam, Germany
project:
- _id: '97'
name: its OWL - Digital Business
publication: Proceedings of the 15th International Conference on Wirtschaftsinformatik
status: public
title: Capabilities for Ambidextrous Innovation of Digital Service
type: conference
user_id: '60612'
year: '2020'
...
---
_id: '13181'
author:
- first_name: Till
full_name: Post, Till
last_name: Post
- first_name: Aaron
full_name: Heuermann, Aaron
last_name: Heuermann
- first_name: Stefan
full_name: Wiesner, Stefan
last_name: Wiesner
- first_name: Detlef
full_name: Olschewski, Detlef
last_name: Olschewski
- first_name: Wolfgang
full_name: Maaß, Wolfgang
last_name: Maaß
- first_name: Rüdiger
full_name: Klatt, Rüdiger
last_name: Klatt
- first_name: Philipp
full_name: Jussen, Philipp
last_name: Jussen
- first_name: Sherif
full_name: Ragab, Sherif
last_name: Ragab
- first_name: Roman
full_name: Senderek, Roman
last_name: Senderek
- first_name: Benedikt
full_name: Höckmayr, Benedikt
last_name: Höckmayr
- first_name: Thomas
full_name: Schulz, Thomas
last_name: Schulz
- first_name: Kyrill
full_name: Meyer, Kyrill
last_name: Meyer
- first_name: Ewald
full_name: Heinen, Ewald
last_name: Heinen
- first_name: Christian
full_name: Hocken, Christian
last_name: Hocken
- first_name: Simon
full_name: Fischer, Simon
last_name: Fischer
- first_name: Christoph
full_name: Lattemann, Christoph
last_name: Lattemann
- first_name: Beke
full_name: Redlich, Beke
last_name: Redlich
- first_name: Katrin
full_name: Schlimm, Katrin
last_name: Schlimm
- first_name: Christoph
full_name: Ziegler, Christoph
last_name: Ziegler
- first_name: Christopher
full_name: Rechtien, Christopher
last_name: Rechtien
- first_name: Markus
full_name: Schröder, Markus
last_name: Schröder
- first_name: Bernhard
full_name: Kube, Bernhard
last_name: Kube
- first_name: Jens
full_name: Pöppelbuß, Jens
last_name: Pöppelbuß
- first_name: Manuel
full_name: Wiesche, Manuel
last_name: Wiesche
- first_name: Martin
full_name: Semmann, Martin
last_name: Semmann
- first_name: Christian
full_name: Bartelheimer, Christian
id: '49160'
last_name: Bartelheimer
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Verena
full_name: Wolf, Verena
id: '23633'
last_name: Wolf
- first_name: Franziska
full_name: Bongers, Franziska
last_name: Bongers
- first_name: Corinna
full_name: Winkler, Corinna
last_name: Winkler
- first_name: Jan Hendrik
full_name: Schumann, Jan Hendrik
last_name: Schumann
- first_name: Mahei
full_name: Li, Mahei
last_name: Li
- first_name: Jonas
full_name: Brinker, Jonas
last_name: Brinker
- first_name: Simon
full_name: Hagen, Simon
last_name: Hagen
- first_name: Friedemann
full_name: Kammler, Friedemann
last_name: Kammler
- first_name: Giuseppe
full_name: Strina, Giuseppe
last_name: Strina
- first_name: Philipp
full_name: Ernst, Philipp
last_name: Ernst
- first_name: Michael
full_name: Falkus, Michael
last_name: Falkus
citation:
ama: Post T, Heuermann A, Wiesner S, et al. DIN SPEC 33453:2019-09, Entwicklung
Digitaler Dienstleistungssysteme.; 2019. doi:10.31030/3085072
apa: Post, T., Heuermann, A., Wiesner, S., Olschewski, D., Maaß, W., Klatt, R.,
… Falkus, M. (2019). DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme.
https://doi.org/10.31030/3085072
bibtex: '@book{Post_Heuermann_Wiesner_Olschewski_Maaß_Klatt_Jussen_Ragab_Senderek_Höckmayr_et
al._2019, title={DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme},
DOI={10.31030/3085072}, author={Post,
Till and Heuermann, Aaron and Wiesner, Stefan and Olschewski, Detlef and Maaß,
Wolfgang and Klatt, Rüdiger and Jussen, Philipp and Ragab, Sherif and Senderek,
Roman and Höckmayr, Benedikt and et al.}, year={2019} }'
chicago: Post, Till, Aaron Heuermann, Stefan Wiesner, Detlef Olschewski, Wolfgang
Maaß, Rüdiger Klatt, Philipp Jussen, et al. DIN SPEC 33453:2019-09, Entwicklung
Digitaler Dienstleistungssysteme, 2019. https://doi.org/10.31030/3085072.
ieee: T. Post et al., DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme.
2019.
mla: Post, Till, et al. DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme.
2019, doi:10.31030/3085072.
short: T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen,
S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken,
S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M.
Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen,
H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker,
S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09,
Entwicklung Digitaler Dienstleistungssysteme, 2019.
date_created: 2019-09-10T10:59:04Z
date_updated: 2022-01-06T06:51:30Z
doi: 10.31030/3085072
language:
- iso: eng
publication_status: published
status: public
title: DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme
type: report
user_id: '23633'
year: '2019'
...
---
_id: '2861'
abstract:
- lang: eng
text: 'The Digital Transformation alters business models in all fields of application,
but not all industries transform at the same speed. While recent innovations in
smart products, big data, and machine learn-ing have profoundly transformed business
models in the high-tech sector, less digitalized industries—like agriculture—have
only begun to capitalize on these technologies. Inspired by predictive mainte-nance
strategies for industrial equipment, the purpose of this paper is to design, implement,
and evaluate a predictive maintenance method for agricultural machines that predicts
future defects of a machine’s components, based on a data-driven analysis of service
records. An evaluation with 3,407 real-world service records proves that the method
predicts damaged parts with a mean accuracy of 86.34%. The artifact is an exaptation
of previous design knowledge from high-tech industries to agriculture—a sector
in which machines move through rough territory and adverse weather conditions,
are utilized exten-sively for short periods, and do not provide sensor data to
service providers. Deployed on a platform, the prediction method enables co-creating
a predictive maintenance service that helps farmers to avoid resources shortages
during harvest seasons, while service providers can plan and conduct maintenance
service preemptively and with increased efficiency. '
author:
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Christian
full_name: Bartelheimer, Christian
id: '49160'
last_name: Bartelheimer
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
citation:
ama: 'Lüttenberg H, Bartelheimer C, Beverungen D. Designing Predictive Maintenance
for Agricultural Machines. In: ; 2018.'
apa: Lüttenberg, H., Bartelheimer, C., & Beverungen, D. (2018). Designing Predictive
Maintenance for Agricultural Machines. Presented at the Twenty-Sixth European
Conference on Information Systems (ECIS 2018), Portsmouth, UK.
bibtex: '@inproceedings{Lüttenberg_Bartelheimer_Beverungen_2018, title={Designing
Predictive Maintenance for Agricultural Machines}, author={Lüttenberg, Hedda and
Bartelheimer, Christian and Beverungen, Daniel}, year={2018} }'
chicago: Lüttenberg, Hedda, Christian Bartelheimer, and Daniel Beverungen. “Designing
Predictive Maintenance for Agricultural Machines,” 2018.
ieee: H. Lüttenberg, C. Bartelheimer, and D. Beverungen, “Designing Predictive Maintenance
for Agricultural Machines,” presented at the Twenty-Sixth European Conference
on Information Systems (ECIS 2018), Portsmouth, UK, 2018.
mla: Lüttenberg, Hedda, et al. Designing Predictive Maintenance for Agricultural
Machines. 2018.
short: 'H. Lüttenberg, C. Bartelheimer, D. Beverungen, in: 2018.'
conference:
end_date: 28.06.2018
location: Portsmouth, UK
name: Twenty-Sixth European Conference on Information Systems (ECIS 2018)
start_date: 23.06.2018
date_created: 2018-05-24T09:43:47Z
date_updated: 2022-01-06T06:58:11Z
department:
- _id: '526'
status: public
title: Designing Predictive Maintenance for Agricultural Machines
type: conference
user_id: '21671'
year: '2018'
...
---
_id: '4516'
author:
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Verena
full_name: Wolf, Verena
id: '23633'
last_name: Wolf
citation:
ama: Beverungen D, Lüttenberg H, Wolf V. Recombinant Service Systems Engineering.
Business & Information Systems Engineering. 2018;60(5):377-391. doi:10.1007/s12599-018-0526-4
apa: Beverungen, D., Lüttenberg, H., & Wolf, V. (2018). Recombinant Service
Systems Engineering. Business & Information Systems Engineering, 60(5),
377–391. https://doi.org/10.1007/s12599-018-0526-4
bibtex: '@article{Beverungen_Lüttenberg_Wolf_2018, title={Recombinant Service Systems
Engineering}, volume={60}, DOI={10.1007/s12599-018-0526-4},
number={5}, journal={Business & Information Systems Engineering}, publisher={Springer
Nature America, Inc}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf,
Verena}, year={2018}, pages={377–391} }'
chicago: 'Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service
Systems Engineering.” Business & Information Systems Engineering 60,
no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.'
ieee: D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service Systems Engineering,”
Business & Information Systems Engineering, vol. 60, no. 5, pp. 377–391,
2018.
mla: Beverungen, Daniel, et al. “Recombinant Service Systems Engineering.” Business
& Information Systems Engineering, vol. 60, no. 5, Springer Nature America,
Inc, 2018, pp. 377–91, doi:10.1007/s12599-018-0526-4.
short: D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems
Engineering 60 (2018) 377–391.
date_created: 2018-09-19T13:53:51Z
date_updated: 2022-01-06T07:01:08Z
department:
- _id: '526'
doi: 10.1007/s12599-018-0526-4
intvolume: ' 60'
issue: '5'
page: 377-391
publication: Business & Information Systems Engineering
publication_identifier:
issn:
- 2363-7005
- 1867-0202
publication_status: published
publisher: Springer Nature America, Inc
status: public
title: Recombinant Service Systems Engineering
type: journal_article
user_id: '21671'
volume: 60
year: '2018'
...
---
_id: '4519'
author:
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Verena
full_name: Wolf, Verena
id: '23633'
last_name: Wolf
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
citation:
ama: 'Lüttenberg H, Wolf V, Beverungen D. Service (Systems) Engineering für die
Produktion. In: Service Engineering. Wiesbaden: Springer Fachmedien Wiesbaden;
2018:31-49. doi:10.1007/978-3-658-20905-6_3'
apa: 'Lüttenberg, H., Wolf, V., & Beverungen, D. (2018). Service (Systems) Engineering
für die Produktion. In Service Engineering (pp. 31–49). Wiesbaden: Springer
Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-20905-6_3'
bibtex: '@inbook{Lüttenberg_Wolf_Beverungen_2018, place={Wiesbaden}, title={Service
(Systems) Engineering für die Produktion}, DOI={10.1007/978-3-658-20905-6_3},
booktitle={Service Engineering}, publisher={Springer Fachmedien Wiesbaden}, author={Lüttenberg,
Hedda and Wolf, Verena and Beverungen, Daniel}, year={2018}, pages={31–49} }'
chicago: 'Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems)
Engineering Für Die Produktion.” In Service Engineering, 31–49. Wiesbaden:
Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-20905-6_3.'
ieee: 'H. Lüttenberg, V. Wolf, and D. Beverungen, “Service (Systems) Engineering
für die Produktion,” in Service Engineering, Wiesbaden: Springer Fachmedien
Wiesbaden, 2018, pp. 31–49.'
mla: Lüttenberg, Hedda, et al. “Service (Systems) Engineering Für Die Produktion.”
Service Engineering, Springer Fachmedien Wiesbaden, 2018, pp. 31–49, doi:10.1007/978-3-658-20905-6_3.
short: 'H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer
Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.'
date_created: 2018-09-19T14:15:41Z
date_updated: 2022-01-06T07:01:08Z
department:
- _id: '526'
doi: 10.1007/978-3-658-20905-6_3
page: 31-49
place: Wiesbaden
publication: Service Engineering
publication_identifier:
isbn:
- '9783658209049'
- '9783658209056'
publication_status: published
publisher: Springer Fachmedien Wiesbaden
status: public
title: Service (Systems) Engineering für die Produktion
type: book_chapter
user_id: '21671'
year: '2018'
...
---
_id: '2860'
abstract:
- lang: eng
text: "Although many methods have been proposed for engineering services and customer
\ solutions, most of these approaches give little consideration to recombinant
service innovation. In an age of smart products and \r\nsmart data, we can, however,
expect that many of future service innovations need to be based on adding, transferring,
\ dissociating, and associating existing value propositions. The purpose
\ of this paper is to outline what properties constitute recombinant
service innovation and to identify if current service engineering approaches fulfill
\r\nthese properties. Based on a conceptual in-depth analysis of
\ 24 service engineering methods, we identify that most methods focus
\ on designing value propositions instead of service systems, view service
\ independent of physical goods, are linear or iterative, and incompletely
\ address the mechanisms of recombinant innovation. We discuss how these deficiencies
can be remedied and propose a first conceptual model of a revised se\r\nrvice
\ system engineering approach."
author:
- first_name: Daniel
full_name: Beverungen, Daniel
id: '59677'
last_name: Beverungen
- first_name: Hedda
full_name: Lüttenberg, Hedda
id: '60612'
last_name: Lüttenberg
- first_name: Verena
full_name: Wolf, Verena
id: '23633'
last_name: Wolf
citation:
ama: 'Beverungen D, Lüttenberg H, Wolf V. Recombinant Service System Engineering.
In: Leimeister JM, Brenner W, eds. Proceedings Der 13. Internationalen Tagung
Wirtschaftsinformatik (WI 2017). St. Gallen; 2017:136-150.'
apa: Beverungen, D., Lüttenberg, H., & Wolf, V. (2017). Recombinant Service
System Engineering. In J. M. Leimeister & W. Brenner (Eds.), Proceedings
der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) (pp. 136–150).
St. Gallen.
bibtex: '@inproceedings{Beverungen_Lüttenberg_Wolf_2017, place={St. Gallen}, title={Recombinant
Service System Engineering}, booktitle={Proceedings der 13. Internationalen Tagung
Wirtschaftsinformatik (WI 2017)}, author={Beverungen, Daniel and Lüttenberg, Hedda
and Wolf, Verena}, editor={Leimeister, Jan Marco and Brenner, WalterEditors},
year={2017}, pages={136–150} }'
chicago: Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service
System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik
(WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St.
Gallen, 2017.
ieee: D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,”
in Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017),
St. Gallen, Switzerland, 2017, pp. 136–150.
mla: Beverungen, Daniel, et al. “Recombinant Service System Engineering.” Proceedings
Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by
Jan Marco Leimeister and Walter Brenner, 2017, pp. 136–50.
short: 'D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.),
Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.
Gallen, 2017, pp. 136–150.'
conference:
end_date: 15.02.2017
location: St. Gallen, Switzerland
name: 13 th International Conference on Wirtschaftsinformatik
start_date: 12.02.2017
date_created: 2018-05-24T09:26:21Z
date_updated: 2022-01-06T06:58:10Z
department:
- _id: '526'
editor:
- first_name: Jan Marco
full_name: Leimeister, Jan Marco
last_name: Leimeister
- first_name: Walter
full_name: Brenner, Walter
last_name: Brenner
keyword:
- Service engineering
- recombinant innovation
- (product - )service system
- literature analysis
- new service development
language:
- iso: eng
page: 136-150
place: St. Gallen
project:
- _id: '36'
grant_number: O2K14A22O
name: 'Digitale Prozessinnovationen durch datenbasierte Dienstleistungen '
publication: Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI
2017)
quality_controlled: '1'
status: public
title: Recombinant Service System Engineering
type: conference
user_id: '60612'
year: '2017'
...