[{"user_id":"16205","_id":"65105","language":[{"iso":"eng"}],"date_updated":"2026-03-27T08:24:49Z","publication_status":"accepted","title":"Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector","year":"2026","status":"public","author":[{"first_name":"Philipp","last_name":"zur Heiden","full_name":"zur Heiden, Philipp","id":"64394"},{"full_name":"Halimeh, Haya","last_name":"Halimeh","first_name":"Haya","id":"87673"},{"id":"55603","last_name":"Hansmeier","first_name":"Philipp","full_name":"Hansmeier, Philipp"},{"id":"29951","first_name":"Christian","last_name":"Vorbohle","full_name":"Vorbohle, Christian"},{"first_name":"Maike","last_name":"Althaus","full_name":"Althaus, Maike","id":"61896"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"},{"full_name":"Kundisch, Dennis","first_name":"Dennis","last_name":"Kundisch","id":"21117"},{"id":"72849","first_name":"Oliver","last_name":"Müller","full_name":"Müller, Oliver"}],"type":"journal_article","department":[{"_id":"276"},{"_id":"526"},{"_id":"196"}],"date_created":"2026-03-24T13:31:24Z","project":[{"name":"DatenraumKultur: Use Case 1 - Kulturplattformen - Datenraum Kultur","_id":"160"}],"publication":"Communications of the Association for Information Systems","citation":{"ama":"zur Heiden P, Halimeh H, Hansmeier P, et al. Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector. <i>Communications of the Association for Information Systems</i>.","bibtex":"@article{zur Heiden_Halimeh_Hansmeier_Vorbohle_Althaus_Beverungen_Kundisch_Müller, title={Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector}, journal={Communications of the Association for Information Systems}, author={zur Heiden, Philipp and Halimeh, Haya and Hansmeier, Philipp and Vorbohle, Christian and Althaus, Maike and Beverungen, Daniel and Kundisch, Dennis and Müller, Oliver} }","mla":"zur Heiden, Philipp, et al. “Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector.” <i>Communications of the Association for Information Systems</i>.","short":"P. zur Heiden, H. Halimeh, P. Hansmeier, C. Vorbohle, M. Althaus, D. Beverungen, D. Kundisch, O. Müller, Communications of the Association for Information Systems (n.d.).","chicago":"Heiden, Philipp zur, Haya Halimeh, Philipp Hansmeier, Christian Vorbohle, Maike Althaus, Daniel Beverungen, Dennis Kundisch, and Oliver Müller. “Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector.” <i>Communications of the Association for Information Systems</i>, n.d.","apa":"zur Heiden, P., Halimeh, H., Hansmeier, P., Vorbohle, C., Althaus, M., Beverungen, D., Kundisch, D., &#38; Müller, O. (n.d.). Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector. <i>Communications of the Association for Information Systems</i>.","ieee":"P. zur Heiden <i>et al.</i>, “Data Spaces for Heterogeneous Data Ecosystems – Findings from a Design Study in the Cultural Sector,” <i>Communications of the Association for Information Systems</i>."}},{"abstract":[{"lang":"eng","text":"Traditional dyadic customer-provider interactions are being shifted to polyadic interactions involving diverse participants in digital service ecosystems. Especially, artificial intelligence (AI) is increasingly integrated into these ecosystems, so that they comprise non-human participants (e.g., AI-based chatbots)—fundamentally altering the nature of value (co-)creation. While existing literature examines human-to-human interactions, knowledge of service interactions between human actors and AI-based systems is still underexplored. To address this research gap, we develop a taxonomy, comprising six iterations, that explores the peculiarities of AI as either a resource or a (non-human) agent in digital service ecosystems. We evaluate our taxonomy using a multiple case study and derive the four archetypes of AI in digital service ecosystems: (1) discriminative experience enhancer, (2) protective ecosystem orchestrator, (3) ecosystem innovation companion, and (4) personalized service composer. Our results extend the knowledge on service science by showing how AI-based systems—discriminative or generative, and focusing on the interaction in the ecosystem or the individual service encounter—assume the role of resources and non-human agents. Researchers and practitioners can utilize our results to augment their ecosystems with AI.</jats:p>"}],"publication":"Electronic Markets","issue":"1","type":"journal_article","date_created":"2026-03-07T12:45:48Z","intvolume":"        36","publication_status":"published","date_updated":"2026-05-09T14:42:19Z","author":[{"id":"55603","full_name":"Hansmeier, Philipp","first_name":"Philipp","last_name":"Hansmeier"},{"full_name":"Schäfer, Jannika Marie","first_name":"Jannika Marie","last_name":"Schäfer","id":"74374"},{"last_name":"zur Heiden","first_name":"Philipp","full_name":"zur Heiden, Philipp","id":"64394"}],"publication_identifier":{"issn":["1019-6781","1422-8890"]},"title":"Artificial intelligence in digital service ecosystems—Towards a taxonomy and archetypes","year":"2026","doi":"10.1007/s12525-026-00879-y","language":[{"iso":"eng"}],"article_number":"22","main_file_link":[{"open_access":"1","url":"https://link.springer.com/article/10.1007/s12525-026-00879-y"}],"citation":{"mla":"Hansmeier, Philipp, et al. “Artificial Intelligence in Digital Service Ecosystems—Towards a Taxonomy and Archetypes.” <i>Electronic Markets</i>, vol. 36, no. 1, 22, Springer Science and Business Media LLC, 2026, doi:<a href=\"https://doi.org/10.1007/s12525-026-00879-y\">10.1007/s12525-026-00879-y</a>.","bibtex":"@article{Hansmeier_Schäfer_zur Heiden_2026, title={Artificial intelligence in digital service ecosystems—Towards a taxonomy and archetypes}, volume={36}, DOI={<a href=\"https://doi.org/10.1007/s12525-026-00879-y\">10.1007/s12525-026-00879-y</a>}, number={122}, journal={Electronic Markets}, publisher={Springer Science and Business Media LLC}, author={Hansmeier, Philipp and Schäfer, Jannika Marie and zur Heiden, Philipp}, year={2026} }","ama":"Hansmeier P, Schäfer JM, zur Heiden P. Artificial intelligence in digital service ecosystems—Towards a taxonomy and archetypes. <i>Electronic Markets</i>. 2026;36(1). doi:<a href=\"https://doi.org/10.1007/s12525-026-00879-y\">10.1007/s12525-026-00879-y</a>","ieee":"P. Hansmeier, J. M. Schäfer, and P. zur Heiden, “Artificial intelligence in digital service ecosystems—Towards a taxonomy and archetypes,” <i>Electronic Markets</i>, vol. 36, no. 1, Art. no. 22, 2026, doi: <a href=\"https://doi.org/10.1007/s12525-026-00879-y\">10.1007/s12525-026-00879-y</a>.","apa":"Hansmeier, P., Schäfer, J. M., &#38; zur Heiden, P. (2026). Artificial intelligence in digital service ecosystems—Towards a taxonomy and archetypes. <i>Electronic Markets</i>, <i>36</i>(1), Article 22. <a href=\"https://doi.org/10.1007/s12525-026-00879-y\">https://doi.org/10.1007/s12525-026-00879-y</a>","chicago":"Hansmeier, Philipp, Jannika Marie Schäfer, and Philipp zur Heiden. “Artificial Intelligence in Digital Service Ecosystems—Towards a Taxonomy and Archetypes.” <i>Electronic Markets</i> 36, no. 1 (2026). <a href=\"https://doi.org/10.1007/s12525-026-00879-y\">https://doi.org/10.1007/s12525-026-00879-y</a>.","short":"P. Hansmeier, J.M. Schäfer, P. zur Heiden, Electronic Markets 36 (2026)."},"oa":"1","status":"public","volume":36,"user_id":"55603","_id":"64863","publisher":"Springer Science and Business Media LLC"},{"date_created":"2026-05-09T14:31:59Z","oa":"1","type":"journal_article","citation":{"short":"P. Hansmeier, P. zur Heiden, Behaviour &#38; Information Technology (2026) 1–30.","chicago":"Hansmeier, Philipp, and Philipp zur Heiden. “Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys.” <i>Behaviour &#38; Information Technology</i>, 2026, 1–30. <a href=\"https://doi.org/10.1080/0144929x.2026.2666280\">https://doi.org/10.1080/0144929x.2026.2666280</a>.","apa":"Hansmeier, P., &#38; zur Heiden, P. (2026). Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys. <i>Behaviour &#38; Information Technology</i>, 1–30. <a href=\"https://doi.org/10.1080/0144929x.2026.2666280\">https://doi.org/10.1080/0144929x.2026.2666280</a>","ieee":"P. Hansmeier and P. zur Heiden, “Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys,” <i>Behaviour &#38; Information Technology</i>, pp. 1–30, 2026, doi: <a href=\"https://doi.org/10.1080/0144929x.2026.2666280\">10.1080/0144929x.2026.2666280</a>.","ama":"Hansmeier P, zur Heiden P. Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys. <i>Behaviour &#38; Information Technology</i>. Published online 2026:1-30. doi:<a href=\"https://doi.org/10.1080/0144929x.2026.2666280\">10.1080/0144929x.2026.2666280</a>","bibtex":"@article{Hansmeier_zur Heiden_2026, title={Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys}, DOI={<a href=\"https://doi.org/10.1080/0144929x.2026.2666280\">10.1080/0144929x.2026.2666280</a>}, journal={Behaviour &#38; Information Technology}, publisher={Informa UK Limited}, author={Hansmeier, Philipp and zur Heiden, Philipp}, year={2026}, pages={1–30} }","mla":"Hansmeier, Philipp, and Philipp zur Heiden. “Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys.” <i>Behaviour &#38; Information Technology</i>, Informa UK Limited, 2026, pp. 1–30, doi:<a href=\"https://doi.org/10.1080/0144929x.2026.2666280\">10.1080/0144929x.2026.2666280</a>."},"publication":"Behaviour & Information Technology","language":[{"iso":"eng"}],"_id":"65596","publisher":"Informa UK Limited","main_file_link":[{"url":"https://www.tandfonline.com/doi/full/10.1080/0144929X.2026.2666280","open_access":"1"}],"page":"1-30","user_id":"55603","doi":"10.1080/0144929x.2026.2666280","author":[{"full_name":"Hansmeier, Philipp","last_name":"Hansmeier","first_name":"Philipp","id":"55603"},{"id":"64394","last_name":"zur Heiden","first_name":"Philipp","full_name":"zur Heiden, Philipp"}],"publication_identifier":{"issn":["0144-929X","1362-3001"]},"title":"Towards a Service Ecosystem Perspective on Customer Experience: Insights from Hybrid (Online-Offline) Customer Journeys","status":"public","year":"2026","publication_status":"published","date_updated":"2026-05-09T14:47:23Z"},{"title":"Design Science Research in an Era of Generative AI—Challenges and Theoretical Guidelines","year":"2026","author":[{"full_name":"zur Heiden, Philipp","first_name":"Philipp","last_name":"zur Heiden","id":"64394"},{"id":"59677","full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen"},{"first_name":"Christian","last_name":"Bartelheimer","full_name":"Bartelheimer, Christian"},{"full_name":"Breidbach, Christoph","last_name":"Breidbach","first_name":"Christoph"}],"publication_identifier":{"isbn":["9783032283122","9783032283139"],"issn":["0302-9743","1611-3349"]},"publication_status":"published","date_updated":"2026-06-03T09:25:50Z","intvolume":"     16606","main_file_link":[{"url":"https://link.springer.com/chapter/10.1007/978-3-032-28313-9_22"}],"series_title":" Lecture Notes in Computer Science","language":[{"iso":"eng"}],"doi":"10.1007/978-3-032-28313-9_22","publication":"Lecture Notes in Computer Science","abstract":[{"text":"Information systems (IS) research is increasingly exploring the potential of generative artificial intelligence (GenAI), such as large language models (LLMs). For design science research (DSR), such technologies foster entirely new vistas for the design of IT artifacts that make use of their generative capabilities, but also influence DSR methodology. This shift is much more profound than it has been discussed so far. To identify existing implications of GenAI for design-oriented research in IS, we report results from an integrative literature review of recent DSR publications in leading IS outlets. Thereby, we synthesize five major theoretical challenges that arise when using GenAI in DSR projects: (1) an obscure composition of the artifact, (2) an opaque contextualization of the LLM, (3) a fragile internal consistency of the artifact, (4) a rapid erosion of prescriptive knowledge, and (5) missing methodological guidance. We investigate these challenges and conceptualize a set of three guidelines that inform DSR in the rising era of GenAI. These guidelines support researchers in designing and justifying GenAI-related DSR processes and in precisely articulating the theoretical grounding of their design decisions and evaluation strategies.","lang":"eng"}],"date_created":"2026-06-03T09:20:18Z","type":"conference","department":[{"_id":"195"}],"status":"public","conference":{"end_date":"2026-06-10","name":"DESRIST 2026","start_date":"2026-06-08","location":"Muenster"},"_id":"65764","publisher":"Springer Nature Switzerland","user_id":"59677","volume":16606,"citation":{"ieee":"P. zur Heiden, D. Beverungen, C. Bartelheimer, and C. Breidbach, “Design Science Research in an Era of Generative AI—Challenges and Theoretical Guidelines,” in <i>Lecture Notes in Computer Science</i>, Muenster, 2026, vol. 16606, doi: <a href=\"https://doi.org/10.1007/978-3-032-28313-9_22\">10.1007/978-3-032-28313-9_22</a>.","apa":"zur Heiden, P., Beverungen, D., Bartelheimer, C., &#38; Breidbach, C. (2026). Design Science Research in an Era of Generative AI—Challenges and Theoretical Guidelines. <i>Lecture Notes in Computer Science</i>, <i>16606</i>. <a href=\"https://doi.org/10.1007/978-3-032-28313-9_22\">https://doi.org/10.1007/978-3-032-28313-9_22</a>","chicago":"Heiden, Philipp zur, Daniel Beverungen, Christian Bartelheimer, and Christoph Breidbach. “Design Science Research in an Era of Generative AI—Challenges and Theoretical Guidelines.” In <i>Lecture Notes in Computer Science</i>, Vol. 16606.  Lecture Notes in Computer Science. Cham: Springer Nature Switzerland, 2026. <a href=\"https://doi.org/10.1007/978-3-032-28313-9_22\">https://doi.org/10.1007/978-3-032-28313-9_22</a>.","short":"P. zur Heiden, D. Beverungen, C. Bartelheimer, C. Breidbach, in: Lecture Notes in Computer Science, Springer Nature Switzerland, Cham, 2026.","mla":"zur Heiden, Philipp, et al. “Design Science Research in an Era of Generative AI—Challenges and Theoretical Guidelines.” <i>Lecture Notes in Computer Science</i>, vol. 16606, Springer Nature Switzerland, 2026, doi:<a href=\"https://doi.org/10.1007/978-3-032-28313-9_22\">10.1007/978-3-032-28313-9_22</a>.","bibtex":"@inproceedings{zur Heiden_Beverungen_Bartelheimer_Breidbach_2026, place={Cham}, series={ Lecture Notes in Computer Science}, title={Design Science Research in an Era of Generative AI—Challenges and Theoretical Guidelines}, volume={16606}, DOI={<a href=\"https://doi.org/10.1007/978-3-032-28313-9_22\">10.1007/978-3-032-28313-9_22</a>}, booktitle={Lecture Notes in Computer Science}, publisher={Springer Nature Switzerland}, author={zur Heiden, Philipp and Beverungen, Daniel and Bartelheimer, Christian and Breidbach, Christoph}, year={2026}, collection={ Lecture Notes in Computer Science} }","ama":"zur Heiden P, Beverungen D, Bartelheimer C, Breidbach C. Design Science Research in an Era of Generative AI—Challenges and Theoretical Guidelines. In: <i>Lecture Notes in Computer Science</i>. Vol 16606.  Lecture Notes in Computer Science. Springer Nature Switzerland; 2026. doi:<a href=\"https://doi.org/10.1007/978-3-032-28313-9_22\">10.1007/978-3-032-28313-9_22</a>"},"quality_controlled":"1","place":"Cham"},{"language":[{"iso":"eng"}],"main_file_link":[{"url":"https://aisel.aisnet.org/ecis2025/ent_system/ent_system/2/"}],"author":[{"id":"92908","full_name":"Skolik, Alexander Marcus","last_name":"Skolik","first_name":"Alexander Marcus","orcid":"0009-0006-2519-1765"},{"full_name":"zur Heiden, Philipp","first_name":"Philipp","last_name":"zur Heiden","id":"64394"},{"full_name":"Donner, Johannes Aurelius Tamino","orcid":"0009-0007-4757-4393","last_name":"Donner","first_name":"Johannes Aurelius Tamino","id":"72054"},{"full_name":"Priefer, Jennifer","last_name":"Priefer","first_name":"Jennifer","id":"82872"}],"year":"2025","title":"Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering","intvolume":"         2","article_type":"original","date_updated":"2026-01-29T15:27:30Z","publication_status":"accepted","date_created":"2025-05-22T09:17:51Z","file":[{"creator":"askolik","date_created":"2026-01-15T15:21:39Z","file_size":721701,"access_level":"open_access","file_name":"Igniting Knowledge Management for Assistance Systems in Maintenance.pdf","date_updated":"2026-01-29T15:27:29Z","relation":"main_file","content_type":"application/pdf","file_id":"63634"}],"department":[{"_id":"876"},{"_id":"321"},{"_id":"526"},{"_id":"534"}],"type":"journal_article","publication":"ECIS 2025 Proceedings","_id":"60017","volume":2,"ddc":["006"],"user_id":"92908","conference":{"location":"Amman, Jordan","name":"Thirty-Third European Conference on Information Systems (ECIS 2025)"},"status":"public","has_accepted_license":"1","oa":"1","citation":{"ieee":"A. M. Skolik, P. zur Heiden, J. A. T. Donner, and J. Priefer, “Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering,” <i>ECIS 2025 Proceedings</i>, vol. 2.","apa":"Skolik, A. M., zur Heiden, P., Donner, J. A. T., &#38; Priefer, J. (n.d.). Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering. <i>ECIS 2025 Proceedings</i>, <i>2</i>.","short":"A.M. Skolik, P. zur Heiden, J.A.T. Donner, J. Priefer, ECIS 2025 Proceedings 2 (n.d.).","chicago":"Skolik, Alexander Marcus, Philipp zur Heiden, Johannes Aurelius Tamino Donner, and Jennifer Priefer. “Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering.” <i>ECIS 2025 Proceedings</i> 2 (n.d.).","mla":"Skolik, Alexander Marcus, et al. “Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering.” <i>ECIS 2025 Proceedings</i>, vol. 2.","bibtex":"@article{Skolik_zur Heiden_Donner_Priefer, title={Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering}, volume={2}, journal={ECIS 2025 Proceedings}, author={Skolik, Alexander Marcus and zur Heiden, Philipp and Donner, Johannes Aurelius Tamino and Priefer, Jennifer} }","ama":"Skolik AM, zur Heiden P, Donner JAT, Priefer J. Igniting Knowledge Management for Assistance Systems in Maintenance: A Method for Knowledge Gathering. <i>ECIS 2025 Proceedings</i>. 2."},"file_date_updated":"2026-01-29T15:27:29Z","quality_controlled":"1"},{"publication":"Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)","citation":{"apa":"Hansmeier, P., zur Heiden, P., &#38; Beverungen, D. (2025). Service Innovation through Data Ecosystems – Designing a Recombinant Method. <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>.","ieee":"P. Hansmeier, P. zur Heiden, and D. Beverungen, “Service Innovation through Data Ecosystems – Designing a Recombinant Method,” 2025.","chicago":"Hansmeier, Philipp, Philipp zur Heiden, and Daniel Beverungen. “Service Innovation through Data Ecosystems – Designing a Recombinant Method.” In <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>, 2025.","short":"P. Hansmeier, P. zur Heiden, D. Beverungen, in: Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25), 2025.","mla":"Hansmeier, Philipp, et al. “Service Innovation through Data Ecosystems – Designing a Recombinant Method.” <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>, 2025.","ama":"Hansmeier P, zur Heiden P, Beverungen D. Service Innovation through Data Ecosystems – Designing a Recombinant Method. In: <i>Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)</i>. ; 2025.","bibtex":"@inproceedings{Hansmeier_zur Heiden_Beverungen_2025, title={Service Innovation through Data Ecosystems – Designing a Recombinant Method}, booktitle={Proceedings of the 20th International Conference on Wirtschaftsinformatik (WI25)}, author={Hansmeier, Philipp and zur Heiden, Philipp and Beverungen, Daniel}, year={2025} }"},"quality_controlled":"1","date_created":"2025-09-19T09:13:04Z","type":"conference","status":"public","year":"2025","title":"Service Innovation through Data Ecosystems – Designing a Recombinant Method","jel":["L86"],"author":[{"last_name":"Hansmeier","first_name":"Philipp","full_name":"Hansmeier, Philipp","id":"55603"},{"id":"64394","full_name":"zur Heiden, Philipp","first_name":"Philipp","last_name":"zur Heiden"},{"id":"59677","full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel"}],"date_updated":"2025-12-04T12:05:38Z","_id":"61378","language":[{"iso":"eng"}],"user_id":"55603"},{"doi":"10.1109/cbi68102.2025.00019","user_id":"87673","language":[{"iso":"eng"}],"_id":"63523","publisher":"IEEE","main_file_link":[{"open_access":"1"}],"date_updated":"2026-01-07T13:49:45Z","publication_status":"published","author":[{"full_name":"Halimeh, Haya","first_name":"Haya","last_name":"Halimeh","id":"87673"},{"id":"64394","last_name":"zur Heiden","first_name":"Philipp","full_name":"zur Heiden, Philipp"}],"status":"public","title":"Preserving Sovereignty and Privacy for Personalization: Designing a Federated Recommendation System for Data Spaces","year":"2025","oa":"1","department":[{"_id":"195"},{"_id":"196"}],"type":"conference","date_created":"2026-01-07T13:34:02Z","abstract":[{"text":"Data spaces have become a strategic pillar of Europe's digital agenda, enabling sovereign, legally compliant data sharing within decentralized ecosystems. As data space initiatives evolve, personalized recommendations are increasingly recognized as key use cases. However, traditional recommendation approaches typically rely on centralized aggregation of user behavior data-directly conflicting with the core ethos of data spaces: sovereignty, privacy, and trust. Federated recommendation systems offer a promising alternative by training models locally and exchanging only intermediate parameters to build a global model. Despite this potential, the integration of federated recommendation techniques and data space architectures remains largely underexplored in research and practice. This paper addresses this gap by designing and evaluating a prototype of a federated recommendation system specifically tailored for data spaces and compliant with their underlying infrastructure. Our findings highlight the viability of developing privacy-preserving, collaborative recommendation systems within data spaces, and contribute to the broader adoption of AI across these emerging ecosystems.","lang":"eng"}],"citation":{"mla":"Halimeh, Haya, and Philipp zur Heiden. “Preserving Sovereignty and Privacy for Personalization: Designing a Federated Recommendation System for Data Spaces.” <i>2025 27th International Conference on Business Informatics (CBI)</i>, IEEE, 2025, doi:<a href=\"https://doi.org/10.1109/cbi68102.2025.00019\">10.1109/cbi68102.2025.00019</a>.","ama":"Halimeh H, zur Heiden P. Preserving Sovereignty and Privacy for Personalization: Designing a Federated Recommendation System for Data Spaces. In: <i>2025 27th International Conference on Business Informatics (CBI)</i>. IEEE; 2025. doi:<a href=\"https://doi.org/10.1109/cbi68102.2025.00019\">10.1109/cbi68102.2025.00019</a>","bibtex":"@inproceedings{Halimeh_zur Heiden_2025, title={Preserving Sovereignty and Privacy for Personalization: Designing a Federated Recommendation System for Data Spaces}, DOI={<a href=\"https://doi.org/10.1109/cbi68102.2025.00019\">10.1109/cbi68102.2025.00019</a>}, booktitle={2025 27th International Conference on Business Informatics (CBI)}, publisher={IEEE}, author={Halimeh, Haya and zur Heiden, Philipp}, year={2025} }","apa":"Halimeh, H., &#38; zur Heiden, P. (2025). Preserving Sovereignty and Privacy for Personalization: Designing a Federated Recommendation System for Data Spaces. <i>2025 27th International Conference on Business Informatics (CBI)</i>. <a href=\"https://doi.org/10.1109/cbi68102.2025.00019\">https://doi.org/10.1109/cbi68102.2025.00019</a>","ieee":"H. Halimeh and P. zur Heiden, “Preserving Sovereignty and Privacy for Personalization: Designing a Federated Recommendation System for Data Spaces,” 2025, doi: <a href=\"https://doi.org/10.1109/cbi68102.2025.00019\">10.1109/cbi68102.2025.00019</a>.","chicago":"Halimeh, Haya, and Philipp zur Heiden. “Preserving Sovereignty and Privacy for Personalization: Designing a Federated Recommendation System for Data Spaces.” In <i>2025 27th International Conference on Business Informatics (CBI)</i>. IEEE, 2025. <a href=\"https://doi.org/10.1109/cbi68102.2025.00019\">https://doi.org/10.1109/cbi68102.2025.00019</a>.","short":"H. Halimeh, P. zur Heiden, in: 2025 27th International Conference on Business Informatics (CBI), IEEE, 2025."},"publication":"2025 27th International Conference on Business Informatics (CBI)"},{"department":[{"_id":"276"},{"_id":"526"},{"_id":"196"},{"_id":"735"}],"type":"working_paper","date_created":"2025-12-10T15:50:35Z","place":"Universität Paderborn, SICP","project":[{"name":"DatenraumKultur: Use Case 1 - Kulturplattformen - Datenraum Kultur","_id":"160"}],"citation":{"short":"M. Althaus, D. Beverungen, B. Flath, H. Halimeh, P. Hansmeier, P. zur Heiden, D. Kundisch, M. Müller, O. Müller, S. Oberthür, C. Vorbohle, M. Momen Pour Tafreshi, S. Mauß, A. Mücke, J. Müller, M. Peter, A. Schmitt-Chandon, K. Sellerberg, M. Steinhäuser, Positionspapier Use Case 1: Vernetzte Kulturplattformen, Universität Paderborn, SICP, 2025.","chicago":"Althaus, Maike, Daniel Beverungen, Beate Flath, Haya Halimeh, Philipp Hansmeier, Philipp zur Heiden, Dennis Kundisch, et al. <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>. Universität Paderborn, SICP, 2025.","apa":"Althaus, M., Beverungen, D., Flath, B., Halimeh, H., Hansmeier, P., zur Heiden, P., Kundisch, D., Müller, M., Müller, O., Oberthür, S., Vorbohle, C., Momen Pour Tafreshi, M., Mauß, S., Mücke, A., Müller, J., Peter, M., Schmitt-Chandon, A., Sellerberg, K., &#38; Steinhäuser, M. (2025). <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>.","ieee":"M. Althaus <i>et al.</i>, <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>. Universität Paderborn, SICP, 2025.","ama":"Althaus M, Beverungen D, Flath B, et al. <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>.; 2025.","bibtex":"@book{Althaus_Beverungen_Flath_Halimeh_Hansmeier_zur Heiden_Kundisch_Müller_Müller_Oberthür_et al._2025, place={Universität Paderborn, SICP}, title={Positionspapier Use Case 1: Vernetzte Kulturplattformen}, author={Althaus, Maike and Beverungen, Daniel and Flath, Beate and Halimeh, Haya and Hansmeier, Philipp and zur Heiden, Philipp and Kundisch, Dennis and Müller, Michelle and Müller, Oliver and Oberthür, Simon and et al.}, year={2025} }","mla":"Althaus, Maike, et al. <i>Positionspapier Use Case 1: Vernetzte Kulturplattformen</i>. 2025."},"user_id":"87673","_id":"63026","language":[{"iso":"ger"}],"publication_status":"published","date_updated":"2026-01-07T13:41:32Z","author":[{"full_name":"Althaus, Maike","last_name":"Althaus","first_name":"Maike","id":"61896"},{"full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen","id":"59677"},{"full_name":"Flath, Beate","first_name":"Beate","last_name":"Flath","orcid":"https://orcid.org/0000-0002-1648-0796","id":"58896"},{"full_name":"Halimeh, Haya","last_name":"Halimeh","first_name":"Haya","id":"87673"},{"full_name":"Hansmeier, Philipp","first_name":"Philipp","last_name":"Hansmeier","id":"55603"},{"full_name":"zur Heiden, Philipp","first_name":"Philipp","last_name":"zur Heiden","id":"64394"},{"id":"21117","first_name":"Dennis","last_name":"Kundisch","full_name":"Kundisch, Dennis"},{"id":"50286","full_name":"Müller, Michelle","last_name":"Müller","first_name":"Michelle"},{"full_name":"Müller, Oliver","last_name":"Müller","first_name":"Oliver","id":"72849"},{"id":"383","first_name":"Simon","last_name":"Oberthür","full_name":"Oberthür, Simon"},{"id":"29951","first_name":"Christian","last_name":"Vorbohle","full_name":"Vorbohle, Christian"},{"full_name":"Momen Pour Tafreshi, Maryam","last_name":"Momen Pour Tafreshi","first_name":"Maryam"},{"first_name":"Sebastian","last_name":"Mauß","full_name":"Mauß, Sebastian"},{"full_name":"Mücke, Alina","first_name":"Alina","last_name":"Mücke"},{"first_name":"Jörg","last_name":"Müller","full_name":"Müller, Jörg"},{"last_name":"Peter","first_name":"Malte","full_name":"Peter, Malte"},{"full_name":"Schmitt-Chandon, Ariane","last_name":"Schmitt-Chandon","first_name":"Ariane"},{"full_name":"Sellerberg, Kerstin","first_name":"Kerstin","last_name":"Sellerberg"},{"full_name":"Steinhäuser, Moritz","first_name":"Moritz","last_name":"Steinhäuser"}],"status":"public","title":"Positionspapier Use Case 1: Vernetzte Kulturplattformen","year":"2025"},{"date_created":"2024-05-24T13:36:55Z","type":"journal_article","publication":"HMD Praxis der Wirtschaftsinformatik","citation":{"short":"P. zur Heiden, S.B. Kaltenpoth, HMD Praxis der Wirtschaftsinformatik (2024).","chicago":"Heiden, Philipp zur, and Sascha Benjamin Kaltenpoth. “Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model.” <i>HMD Praxis der Wirtschaftsinformatik</i>, 2024. <a href=\"https://doi.org/10.1365/s40702-024-01074-3\">https://doi.org/10.1365/s40702-024-01074-3</a>.","apa":"zur Heiden, P., &#38; Kaltenpoth, S. B. (2024). Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model. <i>HMD Praxis der Wirtschaftsinformatik</i>. <a href=\"https://doi.org/10.1365/s40702-024-01074-3\">https://doi.org/10.1365/s40702-024-01074-3</a>","ieee":"P. zur Heiden and S. B. Kaltenpoth, “Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model,” <i>HMD Praxis der Wirtschaftsinformatik</i>, 2024, doi: <a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>.","ama":"zur Heiden P, Kaltenpoth SB. Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model. <i>HMD Praxis der Wirtschaftsinformatik</i>. Published online 2024. doi:<a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>","bibtex":"@article{zur Heiden_Kaltenpoth_2024, title={Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model}, DOI={<a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>}, journal={HMD Praxis der Wirtschaftsinformatik}, publisher={Springer Fachmedien Wiesbaden GmbH}, author={zur Heiden, Philipp and Kaltenpoth, Sascha Benjamin}, year={2024} }","mla":"zur Heiden, Philipp, and Sascha Benjamin Kaltenpoth. “Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model.” <i>HMD Praxis der Wirtschaftsinformatik</i>, Springer Fachmedien Wiesbaden GmbH, 2024, doi:<a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>."},"abstract":[{"lang":"eng","text":"<jats:title>Zusammenfassung</jats:title><jats:p>Verteilnetzbetreiber in Deutschland stehen vor großen Herausforderungen bei dem Management ihres unternehmensspezifischen Wissens: Mitarbeiterengpässe durch den demographischen Wandel, Wissen ist nur implizit vorhanden und nicht in Wissensmanagementsystemen digitalisiert, teilweise gibt es gar keine Wissensmanagementsysteme oder Konzepte und das Verteilnetz wird immer komplexer. Verbunden mit zunehmender Belastung von zentralen Komponenten im Verteilnetz durch die Energiewende bedarf es neuer Lösungen, besonders für die wissensintensiven Wartungs- und Instandhaltungsprozesse. Generative Artificial Intelligence als aufstrebende Technologie, insb. durch Large Language Models, zeigt hier erste Erfolge für die Anleitung, Entscheidungsunterstützung und den Wissenstransfer. Aufbauend auf dem Design Science Research Forschungsparadigma wird in diesem Beitrag ein ganzheitlicher Ansatz des Wissensmanagements konzipiert, welcher als zentrale Komponente auf einem Assistenzsystem basiert. Ein Large Language Model generiert Hilfestellungen für Netzmonteure während der Wartung und Instandhaltung auf Basis von Anleitungen. Neben der Konzeption zeigt dieser Beitrag auch die erarbeitete Strategie zur Demonstration und zukünftigen Evaluation der Ergebnisse. Der Beitrag liefert ein für Verteilnetzbetreiber neuartiges Konzept Large Language Model basierter Assistenzsysteme zum Wissensmanagement und zeigt zudem nachgelagerte Schritte auf, die vor einer Markteinführung notwendig sind.</jats:p>"}],"_id":"54446","language":[{"iso":"ger"}],"publisher":"Springer Fachmedien Wiesbaden GmbH","doi":"10.1365/s40702-024-01074-3","user_id":"64394","status":"public","year":"2024","title":"Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model","author":[{"id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp"},{"full_name":"Kaltenpoth, Sascha Benjamin","last_name":"Kaltenpoth","first_name":"Sascha Benjamin","id":"50640"}],"publication_identifier":{"issn":["1436-3011","2198-2775"]},"date_updated":"2024-08-16T11:05:12Z","publication_status":"published"},{"project":[{"grant_number":"03E16090E","_id":"650","name":"AProSys: AProSys -KI-gestützte Assistenz- und Prognosesysteme für den nachhaltigen Einsatz in der intelligenten Verteilnetztechnik","call_identifier":"7. Energieforschungsprogramm, Förderbereich \"Digitalisierung der Energiewende\""}],"publication":"IEEE Access","citation":{"short":"R. Gitzel, M. Hoffmann, P. zur Heiden, A.M. Skolik, S.B. Kaltenpoth, O. Müller, C. Kanak, K. Kandiah, M.-F. Stroh, W. Boos, M. Zajadatz, M. Suriyah, T. Leibfried, D.S. Singhal, M. Bürger, D. Hunting, A. Rehmer, A. Boyaci, IEEE Access (2024) 1–1.","ama":"Gitzel R, Hoffmann M, zur Heiden P, et al. Towards Cognitive Assistance and Prognosis Systems in Power Distribution Grids – Open Issues, Suitable Technologies, and Implementation Concepts. <i>IEEE Access</i>. Published online 2024:1-1. doi:<a href=\"https://doi.org/10.1109/access.2024.3437195\">10.1109/access.2024.3437195</a>","chicago":"Gitzel, Ralf, Martin Hoffmann, Philipp zur Heiden, Alexander Marcus Skolik, Sascha Benjamin Kaltenpoth, Oliver Müller, Cansu Kanak, et al. “Towards Cognitive Assistance and Prognosis Systems in Power Distribution Grids – Open Issues, Suitable Technologies, and Implementation Concepts.” <i>IEEE Access</i>, 2024, 1–1. <a href=\"https://doi.org/10.1109/access.2024.3437195\">https://doi.org/10.1109/access.2024.3437195</a>.","bibtex":"@article{Gitzel_Hoffmann_zur Heiden_Skolik_Kaltenpoth_Müller_Kanak_Kandiah_Stroh_Boos_et al._2024, title={Towards Cognitive Assistance and Prognosis Systems in Power Distribution Grids – Open Issues, Suitable Technologies, and Implementation Concepts}, DOI={<a href=\"https://doi.org/10.1109/access.2024.3437195\">10.1109/access.2024.3437195</a>}, journal={IEEE Access}, publisher={Institute of Electrical and Electronics Engineers (IEEE)}, author={Gitzel, Ralf and Hoffmann, Martin and zur Heiden, Philipp and Skolik, Alexander Marcus and Kaltenpoth, Sascha Benjamin and Müller, Oliver and Kanak, Cansu and Kandiah, Kajan and Stroh, Max-Ferdinand and Boos, Wolfgang and et al.}, year={2024}, pages={1–1} }","apa":"Gitzel, R., Hoffmann, M., zur Heiden, P., Skolik, A. M., Kaltenpoth, S. B., Müller, O., Kanak, C., Kandiah, K., Stroh, M.-F., Boos, W., Zajadatz, M., Suriyah, M., Leibfried, T., Singhal, D. S., Bürger, M., Hunting, D., Rehmer, A., &#38; Boyaci, A. (2024). Towards Cognitive Assistance and Prognosis Systems in Power Distribution Grids – Open Issues, Suitable Technologies, and Implementation Concepts. <i>IEEE Access</i>, 1–1. <a href=\"https://doi.org/10.1109/access.2024.3437195\">https://doi.org/10.1109/access.2024.3437195</a>","mla":"Gitzel, Ralf, et al. “Towards Cognitive Assistance and Prognosis Systems in Power Distribution Grids – Open Issues, Suitable Technologies, and Implementation Concepts.” <i>IEEE Access</i>, Institute of Electrical and Electronics Engineers (IEEE), 2024, pp. 1–1, doi:<a href=\"https://doi.org/10.1109/access.2024.3437195\">10.1109/access.2024.3437195</a>.","ieee":"R. Gitzel <i>et al.</i>, “Towards Cognitive Assistance and Prognosis Systems in Power Distribution Grids – Open Issues, Suitable Technologies, and Implementation Concepts,” <i>IEEE Access</i>, pp. 1–1, 2024, doi: <a href=\"https://doi.org/10.1109/access.2024.3437195\">10.1109/access.2024.3437195</a>."},"type":"journal_article","date_created":"2024-08-05T05:54:36Z","publication_status":"published","date_updated":"2024-08-16T11:04:56Z","title":"Towards Cognitive Assistance and Prognosis Systems in Power Distribution Grids – Open Issues, Suitable Technologies, and Implementation Concepts","year":"2024","status":"public","author":[{"full_name":"Gitzel, Ralf","first_name":"Ralf","last_name":"Gitzel"},{"full_name":"Hoffmann, Martin","last_name":"Hoffmann","first_name":"Martin"},{"last_name":"zur Heiden","first_name":"Philipp","full_name":"zur Heiden, Philipp","id":"64394"},{"id":"92908","full_name":"Skolik, Alexander Marcus","orcid":"0009-0006-2519-1765","first_name":"Alexander Marcus","last_name":"Skolik"},{"id":"50640","full_name":"Kaltenpoth, Sascha Benjamin","first_name":"Sascha Benjamin","last_name":"Kaltenpoth"},{"last_name":"Müller","first_name":"Oliver","full_name":"Müller, Oliver","id":"72849"},{"first_name":"Cansu","last_name":"Kanak","full_name":"Kanak, Cansu"},{"full_name":"Kandiah, Kajan","last_name":"Kandiah","first_name":"Kajan"},{"full_name":"Stroh, Max-Ferdinand","first_name":"Max-Ferdinand","last_name":"Stroh"},{"first_name":"Wolfgang","last_name":"Boos","full_name":"Boos, Wolfgang"},{"full_name":"Zajadatz, Maurizio","first_name":"Maurizio","last_name":"Zajadatz"},{"first_name":"Michael","last_name":"Suriyah","full_name":"Suriyah, Michael"},{"first_name":"Thomas","last_name":"Leibfried","full_name":"Leibfried, Thomas"},{"full_name":"Singhal, Dhruv Suresh","last_name":"Singhal","first_name":"Dhruv Suresh"},{"full_name":"Bürger, Moritz","last_name":"Bürger","first_name":"Moritz"},{"last_name":"Hunting","first_name":"Dennis","full_name":"Hunting, Dennis"},{"last_name":"Rehmer","first_name":"Alexander","full_name":"Rehmer, Alexander"},{"full_name":"Boyaci, Aydin","last_name":"Boyaci","first_name":"Aydin"}],"publication_identifier":{"issn":["2169-3536"]},"user_id":"64394","doi":"10.1109/access.2024.3437195","page":"1-1","_id":"55500","language":[{"iso":"eng"}],"publisher":"Institute of Electrical and Electronics Engineers (IEEE)"},{"publisher":"Springer Fachmedien Wiesbaden GmbH","_id":"55622","language":[{"iso":"ger"}],"user_id":"92908","doi":"10.1365/s40702-024-01101-3","publication_identifier":{"issn":["1436-3011","2198-2775"]},"author":[{"full_name":"Skolik, Alexander Marcus","orcid":"0009-0006-2519-1765","first_name":"Alexander Marcus","last_name":"Skolik","id":"92908"},{"id":"56760","first_name":"Bernd","last_name":"Löhr","full_name":"Löhr, Bernd"},{"full_name":"zur Heiden, Philipp","first_name":"Philipp","last_name":"zur Heiden","id":"64394"},{"id":"49160","full_name":"Bartelheimer, Christian","first_name":"Christian","last_name":"Bartelheimer"}],"year":"2024","status":"public","title":"Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets","publication_status":"published","date_updated":"2024-08-16T11:06:18Z","date_created":"2024-08-16T11:05:14Z","type":"journal_article","citation":{"ieee":"A. M. Skolik, B. Löhr, P. zur Heiden, and C. Bartelheimer, “Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets,” <i>HMD Praxis der Wirtschaftsinformatik</i>, 2024, doi: <a href=\"https://doi.org/10.1365/s40702-024-01101-3\">10.1365/s40702-024-01101-3</a>.","apa":"Skolik, A. M., Löhr, B., zur Heiden, P., &#38; Bartelheimer, C. (2024). Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets. <i>HMD Praxis der Wirtschaftsinformatik</i>. <a href=\"https://doi.org/10.1365/s40702-024-01101-3\">https://doi.org/10.1365/s40702-024-01101-3</a>","chicago":"Skolik, Alexander Marcus, Bernd Löhr, Philipp zur Heiden, and Christian Bartelheimer. “Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets.” <i>HMD Praxis der Wirtschaftsinformatik</i>, 2024. <a href=\"https://doi.org/10.1365/s40702-024-01101-3\">https://doi.org/10.1365/s40702-024-01101-3</a>.","short":"A.M. Skolik, B. Löhr, P. zur Heiden, C. Bartelheimer, HMD Praxis der Wirtschaftsinformatik (2024).","mla":"Skolik, Alexander Marcus, et al. “Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets.” <i>HMD Praxis der Wirtschaftsinformatik</i>, Springer Fachmedien Wiesbaden GmbH, 2024, doi:<a href=\"https://doi.org/10.1365/s40702-024-01101-3\">10.1365/s40702-024-01101-3</a>.","bibtex":"@article{Skolik_Löhr_zur Heiden_Bartelheimer_2024, title={Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets}, DOI={<a href=\"https://doi.org/10.1365/s40702-024-01101-3\">10.1365/s40702-024-01101-3</a>}, journal={HMD Praxis der Wirtschaftsinformatik}, publisher={Springer Fachmedien Wiesbaden GmbH}, author={Skolik, Alexander Marcus and Löhr, Bernd and zur Heiden, Philipp and Bartelheimer, Christian}, year={2024} }","ama":"Skolik AM, Löhr B, zur Heiden P, Bartelheimer C. Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten Utilisation of low- and no-code applications to automate business processes in regulated energy markets. <i>HMD Praxis der Wirtschaftsinformatik</i>. Published online 2024. doi:<a href=\"https://doi.org/10.1365/s40702-024-01101-3\">10.1365/s40702-024-01101-3</a>"},"publication":"HMD Praxis der Wirtschaftsinformatik","abstract":[{"text":"<jats:title>Zusammenfassung</jats:title><jats:p>Die zunehmende Relevanz von Low- und No-Code-Anwendungen in Wissenschaft und Praxis ist darauf zurückzuführen, dass sie Unternehmen die Automatisierung von Prozessen und Aktivitäten trotz begrenzter IT-Kenntnisse ermöglichen. Dies ist von besonderer Bedeutung, da zahlreiche Unternehmen mit Herausforderungen wie dem Fachkräftemangel sowie einer alternden Belegschaft konfrontiert sind. Low- und No-Code-Anwendungen weisen ein beachtliches Potenzial auf, Automatisierungen erfolgreich trotz limitierter Ressourcen umzusetzen. Im Rahmen einer Fallstudie in einem Unternehmen der Energiebranche wurde untersucht, welche Herausforderungen die Implementierung von Low- und No-Code-Anwendungen mit sich bringt und wie diesen begegnet werden kann. Aus den Erkenntnissen wurden vier Erfolgsfaktoren abgeleitet, die für andere Unternehmen als Grundlage dienen können, um die Entwicklung von Low- und No-Code-Automatisierungen erfolgreich umzusetzen. (1) Ein Minimum Viable Product stärkt das Verständnis von LCNC-Plattformen. (2) Die Modularisierung von Entwicklungsaufgaben können zu einer ressourceneffizienteren Entwicklung führen. (3) Nebenprodukte der Entwicklung können fortlaufend Automatisierungsprojekte fördern. (4) Vorzeitige Releases in Livesystemen liefern wertvolle Verbesserungsvorschläge.</jats:p>","lang":"eng"}]},{"file_date_updated":"2024-04-18T12:26:27Z","citation":{"mla":"zur Heiden, Philipp, et al. “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System.” <i>IEEE Transactions on Engineering Management</i>, vol. 71, Institute of Electrical and Electronics Engineers (IEEE), 2024, pp. 3641–55, doi:<a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>.","ama":"zur Heiden P, Priefer J, Beverungen D. Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System. <i>IEEE Transactions on Engineering Management</i>. 2024;71:3641-3655. doi:<a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>","bibtex":"@article{zur Heiden_Priefer_Beverungen_2024, title={Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System}, volume={71}, DOI={<a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>}, journal={IEEE Transactions on Engineering Management}, publisher={Institute of Electrical and Electronics Engineers (IEEE)}, author={zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}, year={2024}, pages={3641–3655} }","apa":"zur Heiden, P., Priefer, J., &#38; Beverungen, D. (2024). Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System. <i>IEEE Transactions on Engineering Management</i>, <i>71</i>, 3641–3655. <a href=\"https://doi.org/10.1109/tem.2024.3352819\">https://doi.org/10.1109/tem.2024.3352819</a>","ieee":"P. zur Heiden, J. Priefer, and D. Beverungen, “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System,” <i>IEEE Transactions on Engineering Management</i>, vol. 71, pp. 3641–3655, 2024, doi: <a href=\"https://doi.org/10.1109/tem.2024.3352819\">10.1109/tem.2024.3352819</a>.","chicago":"Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System.” <i>IEEE Transactions on Engineering Management</i> 71 (2024): 3641–55. <a href=\"https://doi.org/10.1109/tem.2024.3352819\">https://doi.org/10.1109/tem.2024.3352819</a>.","short":"P. zur Heiden, J. Priefer, D. Beverungen, IEEE Transactions on Engineering Management 71 (2024) 3641–3655."},"quality_controlled":"1","project":[{"name":"FLEMING: FLEMING - Flexible Monitoring- und Regelsysteme für die Energie- und Mobilitätswende im Verteilnetz durch Einsatz von Künstlicher Intelligenz","_id":"651","grant_number":"03E16012F"}],"page":"3641-3655","publisher":"Institute of Electrical and Electronics Engineers (IEEE)","_id":"50649","ddc":["620"],"user_id":"82872","volume":71,"status":"public","has_accepted_license":"1","file":[{"file_id":"53570","content_type":"application/pdf","success":1,"file_name":"Predictive_Maintenance_on_the_Energy_Distribution_GridDesign_and_Evaluation_of_a_Digital_Industrial_Platform_in_the_Context_of_a_Smart_Service_System.pdf","access_level":"closed","file_size":4070804,"relation":"main_file","date_updated":"2024-04-18T12:26:27Z","date_created":"2024-04-18T12:26:27Z","creator":"dabe"}],"date_created":"2024-01-19T11:47:56Z","type":"journal_article","keyword":["Design science research","digital platform","distribution grid","IS design","predictive maintenance","smart services"],"publication":"IEEE Transactions on Engineering Management","abstract":[{"lang":"eng","text":"The energy turnaround and the shift towards sustainable mobility threaten the stability of European energy distribution grids due to substantially increasing load fluctuations and power demand. These challenges can critically impact assets in the distribution grid—e.g., switchgears—intensifying the need to plan, conduct, and manage the maintenance of such assets. Predictive maintenance strategies that analyze assets' current and historical condition data have been discussed as promising approaches toward that end. However, the extant research focuses on designing and improving analytical algorithms or information technology (IT) artifacts while not considering how a maintenance service is cocreated by companies with IT. This research article posits that IT and service must be aligned closely, presenting an ensemble artifact comprising a digital industrial platform and a smart service system for predictive maintenance on the distribution grid. The artifact is evaluated by conducting a willingness-to-pay analysis with asset operators, documenting their demand for condition monitoring and predictive maintenance as an integrated solution, although they still struggle with even getting the condition data of their assets. Building on these results, we formalize the knowledge in the form of design principles and implications for managing the maintenance of critical assets in the distribution grid."}],"language":[{"iso":"eng"}],"doi":"10.1109/tem.2024.3352819","title":"Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System","year":"2024","author":[{"first_name":"Philipp","last_name":"zur Heiden","full_name":"zur Heiden, Philipp","id":"64394"},{"id":"82872","full_name":"Priefer, Jennifer","first_name":"Jennifer","last_name":"Priefer"},{"id":"59677","last_name":"Beverungen","first_name":"Daniel","full_name":"Beverungen, Daniel"}],"publication_identifier":{"issn":["0018-9391","1558-0040"]},"date_updated":"2024-11-11T09:50:34Z","publication_status":"published","intvolume":"        71","article_type":"original"},{"language":[{"iso":"ger"}],"_id":"54447","publisher":"Springer Fachmedien Wiesbaden GmbH","user_id":"64394","doi":"10.1365/s40702-024-01074-3","status":"public","title":"Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model","year":"2024","author":[{"full_name":"zur Heiden, Philipp","first_name":"Philipp","last_name":"zur Heiden","id":"64394"},{"first_name":"Sascha","last_name":"Kaltenpoth","full_name":"Kaltenpoth, Sascha"}],"publication_identifier":{"issn":["1436-3011","2198-2775"]},"publication_status":"published","date_updated":"2024-11-11T09:50:53Z","date_created":"2024-05-24T13:38:54Z","type":"journal_article","publication":"HMD Praxis der Wirtschaftsinformatik","citation":{"ama":"zur Heiden P, Kaltenpoth S. Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model. <i>HMD Praxis der Wirtschaftsinformatik</i>. Published online 2024. doi:<a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>","bibtex":"@article{zur Heiden_Kaltenpoth_2024, title={Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model}, DOI={<a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>}, journal={HMD Praxis der Wirtschaftsinformatik}, publisher={Springer Fachmedien Wiesbaden GmbH}, author={zur Heiden, Philipp and Kaltenpoth, Sascha}, year={2024} }","mla":"zur Heiden, Philipp, and Sascha Kaltenpoth. “Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model.” <i>HMD Praxis der Wirtschaftsinformatik</i>, Springer Fachmedien Wiesbaden GmbH, 2024, doi:<a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>.","short":"P. zur Heiden, S. Kaltenpoth, HMD Praxis der Wirtschaftsinformatik (2024).","chicago":"Heiden, Philipp zur, and Sascha Kaltenpoth. “Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model.” <i>HMD Praxis der Wirtschaftsinformatik</i>, 2024. <a href=\"https://doi.org/10.1365/s40702-024-01074-3\">https://doi.org/10.1365/s40702-024-01074-3</a>.","apa":"zur Heiden, P., &#38; Kaltenpoth, S. (2024). Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model. <i>HMD Praxis der Wirtschaftsinformatik</i>. <a href=\"https://doi.org/10.1365/s40702-024-01074-3\">https://doi.org/10.1365/s40702-024-01074-3</a>","ieee":"P. zur Heiden and S. Kaltenpoth, “Knowledge Management for Service and Maintenance on the Distribution Grid—Conceptualizing an Assistance System based on a Large Language Model Wissensmanagement für Wartung und Instandhaltung im Verteilnetz – Konzeption eines Assistenzsystems basierend auf einem Large Language Model,” <i>HMD Praxis der Wirtschaftsinformatik</i>, 2024, doi: <a href=\"https://doi.org/10.1365/s40702-024-01074-3\">10.1365/s40702-024-01074-3</a>."},"abstract":[{"text":"<jats:title>Zusammenfassung</jats:title><jats:p>Verteilnetzbetreiber in Deutschland stehen vor großen Herausforderungen bei dem Management ihres unternehmensspezifischen Wissens: Mitarbeiterengpässe durch den demographischen Wandel, Wissen ist nur implizit vorhanden und nicht in Wissensmanagementsystemen digitalisiert, teilweise gibt es gar keine Wissensmanagementsysteme oder Konzepte und das Verteilnetz wird immer komplexer. Verbunden mit zunehmender Belastung von zentralen Komponenten im Verteilnetz durch die Energiewende bedarf es neuer Lösungen, besonders für die wissensintensiven Wartungs- und Instandhaltungsprozesse. Generative Artificial Intelligence als aufstrebende Technologie, insb. durch Large Language Models, zeigt hier erste Erfolge für die Anleitung, Entscheidungsunterstützung und den Wissenstransfer. Aufbauend auf dem Design Science Research Forschungsparadigma wird in diesem Beitrag ein ganzheitlicher Ansatz des Wissensmanagements konzipiert, welcher als zentrale Komponente auf einem Assistenzsystem basiert. Ein Large Language Model generiert Hilfestellungen für Netzmonteure während der Wartung und Instandhaltung auf Basis von Anleitungen. Neben der Konzeption zeigt dieser Beitrag auch die erarbeitete Strategie zur Demonstration und zukünftigen Evaluation der Ergebnisse. Der Beitrag liefert ein für Verteilnetzbetreiber neuartiges Konzept Large Language Model basierter Assistenzsysteme zum Wissensmanagement und zeigt zudem nachgelagerte Schritte auf, die vor einer Markteinführung notwendig sind.</jats:p>","lang":"eng"}]},{"citation":{"ama":"Beverungen D, zur Heiden P. „Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“. <i>Wirtschaftsinformatik &#38; Management</i>. Published online 2024. doi:<a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>","bibtex":"@article{Beverungen_zur Heiden_2024, title={„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“}, DOI={<a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>}, journal={Wirtschaftsinformatik &#38; Management}, publisher={Springer Fachmedien Wiesbaden GmbH}, author={Beverungen, Daniel and zur Heiden, Philipp}, year={2024} }","mla":"Beverungen, Daniel, and Philipp zur Heiden. “„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“.” <i>Wirtschaftsinformatik &#38; Management</i>, Springer Fachmedien Wiesbaden GmbH, 2024, doi:<a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>.","chicago":"Beverungen, Daniel, and Philipp zur Heiden. “„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“.” <i>Wirtschaftsinformatik &#38; Management</i>, 2024. <a href=\"https://doi.org/10.1365/s35764-024-00529-y\">https://doi.org/10.1365/s35764-024-00529-y</a>.","short":"D. Beverungen, P. zur Heiden, Wirtschaftsinformatik &#38; Management (2024).","apa":"Beverungen, D., &#38; zur Heiden, P. (2024). „Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“. <i>Wirtschaftsinformatik &#38; Management</i>. <a href=\"https://doi.org/10.1365/s35764-024-00529-y\">https://doi.org/10.1365/s35764-024-00529-y</a>","ieee":"D. Beverungen and P. zur Heiden, “„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“,” <i>Wirtschaftsinformatik &#38; Management</i>, 2024, doi: <a href=\"https://doi.org/10.1365/s35764-024-00529-y\">10.1365/s35764-024-00529-y</a>."},"publication":"Wirtschaftsinformatik & Management","department":[{"_id":"195"}],"type":"journal_article","date_created":"2024-08-30T14:14:27Z","article_type":"original","date_updated":"2024-11-11T09:50:44Z","publication_status":"published","author":[{"full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel","id":"59677"},{"id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp"}],"publication_identifier":{"issn":["1867-5905","1867-5913"]},"year":"2024","status":"public","title":"„Digital Responsibility muss verankert, verinnerlicht und umgesetzt werden – vor allem in Bezug auf Daten“","doi":"10.1365/s35764-024-00529-y","user_id":"59677","_id":"55941","publisher":"Springer Fachmedien Wiesbaden GmbH","language":[{"iso":"ger"}]},{"project":[{"grant_number":"03E16090E","_id":"650","name":"AProSys: AProSys -KI-gestützte Assistenz- und Prognosesysteme für den nachhaltigen Einsatz in der intelligenten Verteilnetztechnik","call_identifier":"7. Energieforschungsprogramm, Förderbereich \"Digitalisierung der Energiewende\""}],"citation":{"bibtex":"@inproceedings{zur Heiden_Gussew_2024, title={Knowledge Repositories in the Age of AI: Deriving Design Principles from Practice}, booktitle={19th International Conference on Business Informatics (WI24)}, author={zur Heiden, Philipp and Gussew, Christian}, year={2024} }","ama":"zur Heiden P, Gussew C. Knowledge Repositories in the Age of AI: Deriving Design Principles from Practice. In: <i>19th International Conference on Business Informatics (WI24)</i>. ; 2024.","mla":"zur Heiden, Philipp, and Christian Gussew. “Knowledge Repositories in the Age of AI: Deriving Design Principles from Practice.” <i>19th International Conference on Business Informatics (WI24)</i>, 2024.","chicago":"Heiden, Philipp zur, and Christian Gussew. “Knowledge Repositories in the Age of AI: Deriving Design Principles from Practice.” In <i>19th International Conference on Business Informatics (WI24)</i>, 2024.","short":"P. zur Heiden, C. Gussew, in: 19th International Conference on Business Informatics (WI24), 2024.","ieee":"P. zur Heiden and C. Gussew, “Knowledge Repositories in the Age of AI: Deriving Design Principles from Practice,” presented at the 19th International Conference on Business Informatics (WI24), Würzburg, 2024.","apa":"zur Heiden, P., &#38; Gussew, C. (2024). Knowledge Repositories in the Age of AI: Deriving Design Principles from Practice. <i>19th International Conference on Business Informatics (WI24)</i>. 19th International Conference on Business Informatics (WI24), Würzburg."},"publication":"19th International Conference on Business Informatics (WI24)","department":[{"_id":"195"}],"oa":"1","type":"conference","date_created":"2024-11-11T09:53:21Z","date_updated":"2024-11-11T09:53:26Z","author":[{"full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp","id":"64394"},{"full_name":"Gussew, Christian","first_name":"Christian","last_name":"Gussew"}],"conference":{"name":"19th International Conference on Business Informatics (WI24)","location":"Würzburg"},"title":"Knowledge Repositories in the Age of AI: Deriving Design Principles from Practice","status":"public","year":"2024","user_id":"64394","_id":"56962","language":[{"iso":"eng"}],"main_file_link":[{"open_access":"1","url":"https://aisel.aisnet.org/wi2024/78/"}]},{"publication":"Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)","citation":{"chicago":"Hansmeier, Philipp, Philipp zur Heiden, and Daniel Beverungen. “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE .” In <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>, 2024.","short":"P. Hansmeier, P. zur Heiden, D. Beverungen, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.","apa":"Hansmeier, P., zur Heiden, P., &#38; Beverungen, D. (2024). MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE . <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>.","ieee":"P. Hansmeier, P. zur Heiden, and D. Beverungen, “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE ,” Paphos, 2024.","ama":"Hansmeier P, zur Heiden P, Beverungen D. MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE . In: <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>. ; 2024.","bibtex":"@inproceedings{Hansmeier_zur Heiden_Beverungen_2024, title={MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE }, booktitle={Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)}, author={Hansmeier, Philipp and zur Heiden, Philipp and Beverungen, Daniel}, year={2024} }","mla":"Hansmeier, Philipp, et al. “MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE .” <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>, 2024."},"related_material":{"link":[{"url":"https://aisel.aisnet.org/ecis2024/track10_dmds_ecosystems/track10_dmds_ecosystems/8/","relation":"confirmation"}]},"quality_controlled":"1","date_created":"2024-05-27T07:49:44Z","type":"conference","status":"public","title":"MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE ","year":"2024","author":[{"id":"55603","last_name":"Hansmeier","first_name":"Philipp","full_name":"Hansmeier, Philipp"},{"id":"64394","full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp"},{"full_name":"Beverungen, Daniel","first_name":"Daniel","last_name":"Beverungen","id":"59677"}],"jel":["L86"],"conference":{"location":"Paphos"},"date_updated":"2025-12-04T12:08:26Z","_id":"54454","language":[{"iso":"eng"}],"user_id":"55603"},{"language":[{"iso":"eng"}],"_id":"54453","user_id":"55603","title":"CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS ","year":"2024","status":"public","conference":{"location":"Paphos"},"jel":["L86"],"author":[{"full_name":"Hansmeier, Philipp","first_name":"Philipp","last_name":"Hansmeier","id":"55603"},{"first_name":"Philipp","last_name":"zur Heiden","full_name":"zur Heiden, Philipp","id":"64394"}],"date_updated":"2025-12-04T12:07:47Z","date_created":"2024-05-27T07:35:51Z","type":"conference","publication":"Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)","citation":{"chicago":"Hansmeier, Philipp, and Philipp zur Heiden. “CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS .” In <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>, 2024.","short":"P. Hansmeier, P. zur Heiden, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.","ieee":"P. Hansmeier and P. zur Heiden, “CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS ,” Paphos, 2024.","apa":"Hansmeier, P., &#38; zur Heiden, P. (2024). CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS . <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>.","bibtex":"@inproceedings{Hansmeier_zur Heiden_2024, title={CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS }, booktitle={Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)}, author={Hansmeier, Philipp and zur Heiden, Philipp}, year={2024} }","ama":"Hansmeier P, zur Heiden P. CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS . In: <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>. ; 2024.","mla":"Hansmeier, Philipp, and Philipp zur Heiden. “CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS .” <i>Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024)</i>, 2024."},"related_material":{"link":[{"url":"https://aisel.aisnet.org/ecis2024/track11_dss/track11_dss/4/","relation":"confirmation"}]},"quality_controlled":"1"},{"status":"public","has_accepted_license":"1","_id":"46478","publisher":"Taylor & Francis","page":"1-34","user_id":"59677","ddc":["380"],"citation":{"mla":"Bartelheimer, Christian, et al. “Designing Digital Actor Engagement Platforms for Local High Streets: An Action Design Research Study.” <i>European Journal of Information Systems</i>, Taylor &#38; Francis, 2023, pp. 1–34, doi:<a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>.","ama":"Bartelheimer C, zur Heiden P, Berendes CI, Beverungen D. Designing digital actor engagement platforms for local high streets: an action design research study. <i>European Journal of Information Systems</i>. Published online 2023:1-34. doi:<a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>","bibtex":"@article{Bartelheimer_zur Heiden_Berendes_Beverungen_2023, title={Designing digital actor engagement platforms for local high streets: an action design research study}, DOI={<a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>}, journal={European Journal of Information Systems}, publisher={Taylor &#38; Francis}, author={Bartelheimer, Christian and zur Heiden, Philipp and Berendes, Carsten Ingo and Beverungen, Daniel}, year={2023}, pages={1–34} }","apa":"Bartelheimer, C., zur Heiden, P., Berendes, C. I., &#38; Beverungen, D. (2023). Designing digital actor engagement platforms for local high streets: an action design research study. <i>European Journal of Information Systems</i>, 1–34. <a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">https://doi.org/10.1080/0960085x.2023.2242847</a>","ieee":"C. Bartelheimer, P. zur Heiden, C. I. Berendes, and D. Beverungen, “Designing digital actor engagement platforms for local high streets: an action design research study,” <i>European Journal of Information Systems</i>, pp. 1–34, 2023, doi: <a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">10.1080/0960085x.2023.2242847</a>.","short":"C. Bartelheimer, P. zur Heiden, C.I. Berendes, D. Beverungen, European Journal of Information Systems (2023) 1–34.","chicago":"Bartelheimer, Christian, Philipp zur Heiden, Carsten Ingo Berendes, and Daniel Beverungen. “Designing Digital Actor Engagement Platforms for Local High Streets: An Action Design Research Study.” <i>European Journal of Information Systems</i>, 2023, 1–34. <a href=\"https://doi.org/10.1080/0960085x.2023.2242847\">https://doi.org/10.1080/0960085x.2023.2242847</a>."},"file_date_updated":"2024-04-18T12:31:20Z","project":[{"grant_number":"02K15A073","_id":"35","name":"SmartMarketSquare: Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen"}],"quality_controlled":"1","publication_identifier":{"issn":["0960-085X","1476-9344"]},"author":[{"id":"49160","full_name":"Bartelheimer, Christian","first_name":"Christian","last_name":"Bartelheimer"},{"full_name":"zur Heiden, Philipp","first_name":"Philipp","last_name":"zur Heiden","id":"64394"},{"full_name":"Berendes, Carsten Ingo","last_name":"Berendes","first_name":"Carsten Ingo","id":"53344"},{"id":"59677","first_name":"Daniel","last_name":"Beverungen","full_name":"Beverungen, Daniel"}],"year":"2023","title":"Designing digital actor engagement platforms for local high streets: an action design research study","article_type":"original","publication_status":"published","date_updated":"2024-04-18T12:32:21Z","language":[{"iso":"eng"}],"doi":"10.1080/0960085x.2023.2242847","publication":"European Journal of Information Systems","abstract":[{"text":"High streets across Europe continue to lose consumers to online retail, leading to business closures and the decline of city centres, impairing cities’ overall liveability. To counter this vicious cycle, our study presents smartmarket2, the first instantiation of a digital actor engagement platform designed specifically for high streets. smartmarket2 enables hybrid online-offline customer journeys by connecting consumers to stores and other high street service providers. In an action design research (ADR) project, we design, implement and evaluate smartmarket2, involving 150 high street operators and 2,300 citizens in three cycles of building, intervention and evaluation. We derive four design principles that contribute prescriptive knowledge on the design of digital actor engagement platforms. Our results reveal that such a platform is able to increase engagement, but that it is subject to actors’ engagement dispositions.","lang":"eng"}],"date_created":"2023-08-11T06:49:48Z","file":[{"file_id":"53571","success":1,"content_type":"application/pdf","relation":"main_file","date_updated":"2024-04-18T12:31:20Z","file_name":"Designing digital actor engagement platforms for local high streets  an action design research study.pdf","file_size":9231007,"access_level":"closed","date_created":"2024-04-18T12:31:20Z","creator":"dabe"}],"department":[{"_id":"195"}],"type":"journal_article","keyword":["Digital platform","action design research","design principles","actor engagement","engagement platform","location-based advertising"]},{"year":"2023","title":"Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information","status":"public","author":[{"full_name":"zur Heiden, Philipp","last_name":"zur Heiden","first_name":"Philipp","id":"64394"},{"full_name":"Priefer, Jennifer","last_name":"Priefer","first_name":"Jennifer","id":"82872"},{"full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel","id":"59677"}],"date_updated":"2023-01-17T09:43:12Z","language":[{"iso":"eng"}],"_id":"35893","user_id":"64394","publication":"Proceedings of the 56th Conference on System Sciences","citation":{"bibtex":"@inproceedings{zur Heiden_Priefer_Beverungen_2023, place={Maui, Hawaii}, title={Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information}, booktitle={Proceedings of the 56th Conference on System Sciences}, author={zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}, year={2023} }","ama":"zur Heiden P, Priefer J, Beverungen D. Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information. In: <i>Proceedings of the 56th Conference on System Sciences</i>. ; 2023.","short":"P. zur Heiden, J. Priefer, D. Beverungen, in: Proceedings of the 56th Conference on System Sciences, Maui, Hawaii, 2023.","chicago":"Heiden, Philipp zur, Jennifer Priefer, and Daniel Beverungen. “Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-Creation of Value with Location Information.” In <i>Proceedings of the 56th Conference on System Sciences</i>. Maui, Hawaii, 2023.","ieee":"P. zur Heiden, J. Priefer, and D. Beverungen, “Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information,” 2023.","mla":"zur Heiden, Philipp, et al. “Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-Creation of Value with Location Information.” <i>Proceedings of the 56th Conference on System Sciences</i>, 2023.","apa":"zur Heiden, P., Priefer, J., &#38; Beverungen, D. (2023). Location-Based Service and Location-Contextualizing Service: Conceptualizing the Co-creation of Value with Location Information. <i>Proceedings of the 56th Conference on System Sciences</i>."},"date_created":"2023-01-10T15:38:51Z","place":"Maui, Hawaii","type":"conference","department":[{"_id":"195"}]},{"type":"book_chapter","date_created":"2023-03-03T07:54:25Z","publication":"DASC-PM v1.1 Fallstudien","citation":{"ama":"zur Heiden P. Projekt FLEMING – Predictive Maintenance von zentralen Komponenten des Mittelspannungsnetzes. In: Schulz M, Neuhaus U, Kühnel S, Rohde H, Hoseini S, Theuerkauf R, eds. <i>DASC-PM v1.1 Fallstudien</i>. NORDAKADEMIE gAG Hochschule der Wirtschaft; 2023:29-38.","bibtex":"@inbook{zur Heiden_2023, title={Projekt FLEMING – Predictive Maintenance von zentralen Komponenten des Mittelspannungsnetzes}, booktitle={DASC-PM v1.1 Fallstudien}, publisher={NORDAKADEMIE gAG Hochschule der Wirtschaft}, author={zur Heiden, Philipp}, editor={Schulz, Michael and Neuhaus, Uwe and Kühnel, Stephan and Rohde, Heiko and Hoseini, Sayed and Theuerkauf, René}, year={2023}, pages={29–38} }","mla":"zur Heiden, Philipp. “Projekt FLEMING – Predictive Maintenance von Zentralen Komponenten Des Mittelspannungsnetzes.” <i>DASC-PM v1.1 Fallstudien</i>, edited by Michael Schulz et al., NORDAKADEMIE gAG Hochschule der Wirtschaft, 2023, pp. 29–38.","short":"P. zur Heiden, in: M. Schulz, U. Neuhaus, S. Kühnel, H. Rohde, S. Hoseini, R. Theuerkauf (Eds.), DASC-PM v1.1 Fallstudien, NORDAKADEMIE gAG Hochschule der Wirtschaft, 2023, pp. 29–38.","chicago":"Heiden, Philipp zur. “Projekt FLEMING – Predictive Maintenance von Zentralen Komponenten Des Mittelspannungsnetzes.” In <i>DASC-PM v1.1 Fallstudien</i>, edited by Michael Schulz, Uwe Neuhaus, Stephan Kühnel, Heiko Rohde, Sayed Hoseini, and René Theuerkauf, 29–38. NORDAKADEMIE gAG Hochschule der Wirtschaft, 2023.","apa":"zur Heiden, P. (2023). Projekt FLEMING – Predictive Maintenance von zentralen Komponenten des Mittelspannungsnetzes. In M. Schulz, U. Neuhaus, S. Kühnel, H. Rohde, S. Hoseini, &#38; R. Theuerkauf (Eds.), <i>DASC-PM v1.1 Fallstudien</i> (pp. 29–38). NORDAKADEMIE gAG Hochschule der Wirtschaft.","ieee":"P. zur Heiden, “Projekt FLEMING – Predictive Maintenance von zentralen Komponenten des Mittelspannungsnetzes,” in <i>DASC-PM v1.1 Fallstudien</i>, M. Schulz, U. Neuhaus, S. Kühnel, H. Rohde, S. Hoseini, and R. Theuerkauf, Eds. NORDAKADEMIE gAG Hochschule der Wirtschaft, 2023, pp. 29–38."},"user_id":"64394","editor":[{"full_name":"Schulz, Michael","first_name":"Michael","last_name":"Schulz"},{"last_name":"Neuhaus","first_name":"Uwe","full_name":"Neuhaus, Uwe"},{"first_name":"Stephan","last_name":"Kühnel","full_name":"Kühnel, Stephan"},{"last_name":"Rohde","first_name":"Heiko","full_name":"Rohde, Heiko"},{"first_name":"Sayed","last_name":"Hoseini","full_name":"Hoseini, Sayed"},{"full_name":"Theuerkauf, René","first_name":"René","last_name":"Theuerkauf"}],"page":"29-38","_id":"42681","publisher":"NORDAKADEMIE gAG Hochschule der Wirtschaft","language":[{"iso":"eng"}],"date_updated":"2023-03-03T07:54:30Z","year":"2023","status":"public","title":"Projekt FLEMING – Predictive Maintenance von zentralen Komponenten des Mittelspannungsnetzes","author":[{"last_name":"zur Heiden","first_name":"Philipp","full_name":"zur Heiden, Philipp","id":"64394"}]}]