---
_id: '2775'
author:
- first_name: B.
full_name: Heinrich, B.
last_name: Heinrich
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
- first_name: Steffen
full_name: Zimmermann, Steffen
last_name: Zimmermann
citation:
ama: 'Heinrich B, Kundisch D, Zimmermann S. The Impact of Interaction Effects Among
Software Development Projects on Global Sourcing Decisions. In: 5th Global
Sourcing Workshop. ; 2011.'
apa: Heinrich, B., Kundisch, D., & Zimmermann, S. (2011). The Impact of Interaction
Effects Among Software Development Projects on Global Sourcing Decisions. In 5th
Global Sourcing Workshop. France.
bibtex: '@inproceedings{Heinrich_Kundisch_Zimmermann_2011, title={The Impact of
Interaction Effects Among Software Development Projects on Global Sourcing Decisions},
booktitle={5th Global Sourcing Workshop}, author={Heinrich, B. and Kundisch, Dennis
and Zimmermann, Steffen}, year={2011} }'
chicago: Heinrich, B., Dennis Kundisch, and Steffen Zimmermann. “The Impact of Interaction
Effects Among Software Development Projects on Global Sourcing Decisions.” In
5th Global Sourcing Workshop, 2011.
ieee: B. Heinrich, D. Kundisch, and S. Zimmermann, “The Impact of Interaction Effects
Among Software Development Projects on Global Sourcing Decisions,” in 5th Global
Sourcing Workshop, France, 2011.
mla: Heinrich, B., et al. “The Impact of Interaction Effects Among Software Development
Projects on Global Sourcing Decisions.” 5th Global Sourcing Workshop, 2011.
short: 'B. Heinrich, D. Kundisch, S. Zimmermann, in: 5th Global Sourcing Workshop,
2011.'
conference:
location: France
name: 5th Global Sourcing Workshop
date_created: 2018-05-17T07:44:04Z
date_updated: 2022-01-06T06:57:44Z
department:
- _id: '276'
language:
- iso: eng
publication: 5th Global Sourcing Workshop
status: public
title: The Impact of Interaction Effects Among Software Development Projects on Global
Sourcing Decisions
type: conference_abstract
user_id: '16205'
year: '2011'
...
---
_id: '27752'
abstract:
- lang: eng
text: AbstractObjectiveTo
describe regional differences between eastern and western Germany with regard
to food, nutrient and supplement intake in 9–12-year-old children, and analyse
its association with parental education and equivalent income.DesignData
were obtained from the 10-year follow-up of the two prospective birth cohort studies
– GINIplus and LISAplus. Data on food consumption and supplement intake were collected
using an FFQ, which had been designed for the specific study population. Information
on parental educational level and equivalent income was derived from questionnaires.
Logistic regression modelling was used to analyse the effect of parental education,
equivalent income and region on food intake, after adjusting for potential confounders.SettingGermany.SubjectsA
total of 3435 children aged 9–12 years.ResultsSubstantial regional
differences in food intake were observed between eastern and western Germany.
Intakes of bread, butter, eggs, pasta, vegetables/salad and fruit showed a significant
direct relationship with the level of parental education after adjusting for potential
confounders, whereas intakes of margarine, meat products, pizza, desserts and
soft drinks were inversely associated with parental education. Equivalent income
had a weaker influence on the child's food intake.ConclusionsNutritional
education programmes for school-age children should therefore account for regional
differences and parental education.
author:
- first_name: Stefanie
full_name: Sausenthaler, Stefanie
last_name: Sausenthaler
- first_name: Marie
full_name: Standl, Marie
last_name: Standl
- first_name: Anette
full_name: Buyken, Anette
id: '65985'
last_name: Buyken
- first_name: Peter
full_name: Rzehak, Peter
last_name: Rzehak
- first_name: Sibylle
full_name: Koletzko, Sibylle
last_name: Koletzko
- first_name: Carl Peter
full_name: Bauer, Carl Peter
last_name: Bauer
- first_name: Beate
full_name: Schaaf, Beate
last_name: Schaaf
- first_name: Andrea
full_name: von Berg, Andrea
last_name: von Berg
- first_name: Dietrich
full_name: Berdel, Dietrich
last_name: Berdel
- first_name: Michael
full_name: Borte, Michael
last_name: Borte
- first_name: Olf
full_name: Herbarth, Olf
last_name: Herbarth
- first_name: Irina
full_name: Lehmann, Irina
last_name: Lehmann
- first_name: Ursula
full_name: Krämer, Ursula
last_name: Krämer
- first_name: H-Erich
full_name: Wichmann, H-Erich
last_name: Wichmann
- first_name: Joachim
full_name: Heinrich, Joachim
last_name: Heinrich
citation:
ama: 'Sausenthaler S, Standl M, Buyken A, et al. Regional and socio-economic differences
in food, nutrient and supplement intake in school-age children in Germany: results
from the GINIplus and the LISAplus studies. Public Health Nutrition. Published
online 2011:1724-1735. doi:10.1017/s1368980010003575'
apa: 'Sausenthaler, S., Standl, M., Buyken, A., Rzehak, P., Koletzko, S., Bauer,
C. P., Schaaf, B., von Berg, A., Berdel, D., Borte, M., Herbarth, O., Lehmann,
I., Krämer, U., Wichmann, H.-E., & Heinrich, J. (2011). Regional and socio-economic
differences in food, nutrient and supplement intake in school-age children in
Germany: results from the GINIplus and the LISAplus studies. Public Health
Nutrition, 1724–1735. https://doi.org/10.1017/s1368980010003575'
bibtex: '@article{Sausenthaler_Standl_Buyken_Rzehak_Koletzko_Bauer_Schaaf_von Berg_Berdel_Borte_et
al._2011, title={Regional and socio-economic differences in food, nutrient and
supplement intake in school-age children in Germany: results from the GINIplus
and the LISAplus studies}, DOI={10.1017/s1368980010003575},
journal={Public Health Nutrition}, author={Sausenthaler, Stefanie and Standl,
Marie and Buyken, Anette and Rzehak, Peter and Koletzko, Sibylle and Bauer, Carl
Peter and Schaaf, Beate and von Berg, Andrea and Berdel, Dietrich and Borte, Michael
and et al.}, year={2011}, pages={1724–1735} }'
chicago: 'Sausenthaler, Stefanie, Marie Standl, Anette Buyken, Peter Rzehak, Sibylle
Koletzko, Carl Peter Bauer, Beate Schaaf, et al. “Regional and Socio-Economic
Differences in Food, Nutrient and Supplement Intake in School-Age Children in
Germany: Results from the GINIplus and the LISAplus Studies.” Public Health
Nutrition, 2011, 1724–35. https://doi.org/10.1017/s1368980010003575.'
ieee: 'S. Sausenthaler et al., “Regional and socio-economic differences in
food, nutrient and supplement intake in school-age children in Germany: results
from the GINIplus and the LISAplus studies,” Public Health Nutrition, pp.
1724–1735, 2011, doi: 10.1017/s1368980010003575.'
mla: 'Sausenthaler, Stefanie, et al. “Regional and Socio-Economic Differences in
Food, Nutrient and Supplement Intake in School-Age Children in Germany: Results
from the GINIplus and the LISAplus Studies.” Public Health Nutrition, 2011,
pp. 1724–35, doi:10.1017/s1368980010003575.'
short: S. Sausenthaler, M. Standl, A. Buyken, P. Rzehak, S. Koletzko, C.P. Bauer,
B. Schaaf, A. von Berg, D. Berdel, M. Borte, O. Herbarth, I. Lehmann, U. Krämer,
H.-E. Wichmann, J. Heinrich, Public Health Nutrition (2011) 1724–1735.
date_created: 2021-11-23T16:29:38Z
date_updated: 2022-01-06T06:57:44Z
department:
- _id: '17'
- _id: '22'
- _id: '571'
doi: 10.1017/s1368980010003575
language:
- iso: eng
page: 1724-1735
publication: Public Health Nutrition
publication_identifier:
issn:
- 1368-9800
- 1475-2727
publication_status: published
status: public
title: 'Regional and socio-economic differences in food, nutrient and supplement intake
in school-age children in Germany: results from the GINIplus and the LISAplus studies'
type: journal_article
user_id: '61597'
year: '2011'
...
---
_id: '2776'
author:
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
- first_name: Christian
full_name: Meier, Christian
last_name: Meier
citation:
ama: 'Kundisch D, Meier C. IT/IS Project Portfolio Selection in the Presence of
Project Interactions - Review and Synthesis of the Literature. In: Wirtschaftsinformatik
Proceedings. ; 2011:477-486.'
apa: Kundisch, D., & Meier, C. (2011). IT/IS Project Portfolio Selection in
the Presence of Project Interactions - Review and Synthesis of the Literature.
In Wirtschaftsinformatik Proceedings (pp. 477–486). Zurich, Switzerland.
bibtex: '@inproceedings{Kundisch_Meier_2011, title={IT/IS Project Portfolio Selection
in the Presence of Project Interactions - Review and Synthesis of the Literature},
booktitle={Wirtschaftsinformatik Proceedings}, author={Kundisch, Dennis and Meier,
Christian}, year={2011}, pages={477–486} }'
chicago: Kundisch, Dennis, and Christian Meier. “IT/IS Project Portfolio Selection
in the Presence of Project Interactions - Review and Synthesis of the Literature.”
In Wirtschaftsinformatik Proceedings, 477–86, 2011.
ieee: D. Kundisch and C. Meier, “IT/IS Project Portfolio Selection in the Presence
of Project Interactions - Review and Synthesis of the Literature,” in Wirtschaftsinformatik
Proceedings, Zurich, Switzerland, 2011, pp. 477–486.
mla: Kundisch, Dennis, and Christian Meier. “IT/IS Project Portfolio Selection in
the Presence of Project Interactions - Review and Synthesis of the Literature.”
Wirtschaftsinformatik Proceedings, 2011, pp. 477–86.
short: 'D. Kundisch, C. Meier, in: Wirtschaftsinformatik Proceedings, 2011, pp.
477–486.'
conference:
location: Zurich, Switzerland
name: Wirtschaftsinformatik Proceedings
date_created: 2018-05-17T07:45:59Z
date_updated: 2022-01-06T06:57:44Z
department:
- _id: '276'
language:
- iso: eng
page: 477-486
publication: Wirtschaftsinformatik Proceedings
status: public
title: IT/IS Project Portfolio Selection in the Presence of Project Interactions -
Review and Synthesis of the Literature
type: conference
user_id: '16205'
year: '2011'
...
---
_id: '27764'
author:
- first_name: Anette
full_name: Buyken, Anette
id: '65985'
last_name: Buyken
- first_name: P.
full_name: Mitchell, P.
last_name: Mitchell
- first_name: A.
full_name: Ceriello, A.
last_name: Ceriello
- first_name: J.
full_name: Brand-Miller, J.
last_name: Brand-Miller
citation:
ama: Buyken A, Mitchell P, Ceriello A, Brand-Miller J. Prevention strategies for
type 2 diabetes should be based on evidence-based medical nutrition data. Reply
to Uusitupa M, Lindström J, Tuomilehto J [letter]. Diabetologia. Published
online 2011:2471-2472. doi:10.1007/s00125-011-2230-5
apa: Buyken, A., Mitchell, P., Ceriello, A., & Brand-Miller, J. (2011). Prevention
strategies for type 2 diabetes should be based on evidence-based medical nutrition
data. Reply to Uusitupa M, Lindström J, Tuomilehto J [letter]. Diabetologia,
2471–2472. https://doi.org/10.1007/s00125-011-2230-5
bibtex: '@article{Buyken_Mitchell_Ceriello_Brand-Miller_2011, title={Prevention
strategies for type 2 diabetes should be based on evidence-based medical nutrition
data. Reply to Uusitupa M, Lindström J, Tuomilehto J [letter]}, DOI={10.1007/s00125-011-2230-5},
journal={Diabetologia}, author={Buyken, Anette and Mitchell, P. and Ceriello,
A. and Brand-Miller, J.}, year={2011}, pages={2471–2472} }'
chicago: Buyken, Anette, P. Mitchell, A. Ceriello, and J. Brand-Miller. “Prevention
Strategies for Type 2 Diabetes Should Be Based on Evidence-Based Medical Nutrition
Data. Reply to Uusitupa M, Lindström J, Tuomilehto J [Letter].” Diabetologia,
2011, 2471–72. https://doi.org/10.1007/s00125-011-2230-5.
ieee: 'A. Buyken, P. Mitchell, A. Ceriello, and J. Brand-Miller, “Prevention strategies
for type 2 diabetes should be based on evidence-based medical nutrition data.
Reply to Uusitupa M, Lindström J, Tuomilehto J [letter],” Diabetologia,
pp. 2471–2472, 2011, doi: 10.1007/s00125-011-2230-5.'
mla: Buyken, Anette, et al. “Prevention Strategies for Type 2 Diabetes Should Be
Based on Evidence-Based Medical Nutrition Data. Reply to Uusitupa M, Lindström
J, Tuomilehto J [Letter].” Diabetologia, 2011, pp. 2471–72, doi:10.1007/s00125-011-2230-5.
short: A. Buyken, P. Mitchell, A. Ceriello, J. Brand-Miller, Diabetologia (2011)
2471–2472.
date_created: 2021-11-23T16:50:27Z
date_updated: 2022-01-06T06:57:44Z
department:
- _id: '17'
- _id: '22'
- _id: '571'
doi: 10.1007/s00125-011-2230-5
language:
- iso: eng
page: 2471-2472
publication: Diabetologia
publication_identifier:
issn:
- 0012-186X
- 1432-0428
publication_status: published
status: public
title: Prevention strategies for type 2 diabetes should be based on evidence-based
medical nutrition data. Reply to Uusitupa M, Lindström J, Tuomilehto J [letter]
type: journal_article
user_id: '61597'
year: '2011'
...
---
_id: '2777'
author:
- first_name: Philipp
full_name: Herrmann, Philipp
last_name: Herrmann
- first_name: Dennis
full_name: Kundisch, Dennis
id: '21117'
last_name: Kundisch
citation:
ama: 'Herrmann P, Kundisch D. Partizipieren statt konsumieren, oder: Lohnt sich
Engagement in Q&A-Communities? In: Wirtschaftsinformatik Proceedings.
; 2011:1022-1031.'
apa: 'Herrmann, P., & Kundisch, D. (2011). Partizipieren statt konsumieren,
oder: Lohnt sich Engagement in Q&A-Communities? In Wirtschaftsinformatik
Proceedings (pp. 1022–1031). Zurich, Switzerland.'
bibtex: '@inproceedings{Herrmann_Kundisch_2011, title={Partizipieren statt konsumieren,
oder: Lohnt sich Engagement in Q&A-Communities?}, booktitle={Wirtschaftsinformatik
Proceedings}, author={Herrmann, Philipp and Kundisch, Dennis}, year={2011}, pages={1022–1031}
}'
chicago: 'Herrmann, Philipp, and Dennis Kundisch. “Partizipieren statt konsumieren,
oder: Lohnt sich Engagement in Q&A-Communities?” In Wirtschaftsinformatik
Proceedings, 1022–31, 2011.'
ieee: 'P. Herrmann and D. Kundisch, “Partizipieren statt konsumieren, oder: Lohnt
sich Engagement in Q&A-Communities?,” in Wirtschaftsinformatik Proceedings,
Zurich, Switzerland, 2011, pp. 1022–1031.'
mla: 'Herrmann, Philipp, and Dennis Kundisch. “Partizipieren statt konsumieren,
oder: Lohnt sich Engagement in Q&A-Communities?” Wirtschaftsinformatik
Proceedings, 2011, pp. 1022–31.'
short: 'P. Herrmann, D. Kundisch, in: Wirtschaftsinformatik Proceedings, 2011, pp.
1022–1031.'
conference:
location: Zurich, Switzerland
name: Wirtschaftsinformatik Proceedings
date_created: 2018-05-17T07:54:12Z
date_updated: 2022-01-06T06:57:44Z
department:
- _id: '276'
language:
- iso: ger
page: 1022-1031
publication: Wirtschaftsinformatik Proceedings
status: public
title: 'Partizipieren statt konsumieren, oder: Lohnt sich Engagement in Q&A-Communities?'
type: conference
user_id: '16205'
year: '2011'
...
---
_id: '27782'
author:
- first_name: Jennie
full_name: Brand-Miller, Jennie
last_name: Brand-Miller
- first_name: Anette
full_name: Buyken, Anette
id: '65985'
last_name: Buyken
citation:
ama: Brand-Miller J, Buyken A. The glycemic index issue. Current Opinion in Lipidology.
Published online 2011:62-67. doi:10.1097/mol.0b013e32834ec705
apa: Brand-Miller, J., & Buyken, A. (2011). The glycemic index issue. Current
Opinion in Lipidology, 62–67. https://doi.org/10.1097/mol.0b013e32834ec705
bibtex: '@article{Brand-Miller_Buyken_2011, title={The glycemic index issue}, DOI={10.1097/mol.0b013e32834ec705},
journal={Current Opinion in Lipidology}, author={Brand-Miller, Jennie and Buyken,
Anette}, year={2011}, pages={62–67} }'
chicago: Brand-Miller, Jennie, and Anette Buyken. “The Glycemic Index Issue.” Current
Opinion in Lipidology, 2011, 62–67. https://doi.org/10.1097/mol.0b013e32834ec705.
ieee: 'J. Brand-Miller and A. Buyken, “The glycemic index issue,” Current Opinion
in Lipidology, pp. 62–67, 2011, doi: 10.1097/mol.0b013e32834ec705.'
mla: Brand-Miller, Jennie, and Anette Buyken. “The Glycemic Index Issue.” Current
Opinion in Lipidology, 2011, pp. 62–67, doi:10.1097/mol.0b013e32834ec705.
short: J. Brand-Miller, A. Buyken, Current Opinion in Lipidology (2011) 62–67.
date_created: 2021-11-25T11:31:27Z
date_updated: 2022-01-06T06:57:45Z
department:
- _id: '17'
- _id: '22'
- _id: '571'
doi: 10.1097/mol.0b013e32834ec705
language:
- iso: eng
page: 62-67
publication: Current Opinion in Lipidology
publication_identifier:
issn:
- 0957-9672
publication_status: published
status: public
title: The glycemic index issue
type: journal_article
user_id: '61597'
year: '2011'
...
---
_id: '27884'
author:
- first_name: Kirsten
full_name: Schlegel-Matthies, Kirsten
id: '459'
last_name: Schlegel-Matthies
citation:
ama: Schlegel-Matthies K. Den Umgang mit Geld und Konsum lernen – Verbraucherbildung
in der Schule. Stimme der Familie . 2011;58(3):3-6.
apa: Schlegel-Matthies, K. (2011). Den Umgang mit Geld und Konsum lernen – Verbraucherbildung
in der Schule. Stimme der Familie , 58(3), 3–6.
bibtex: '@article{Schlegel-Matthies_2011, title={Den Umgang mit Geld und Konsum
lernen – Verbraucherbildung in der Schule}, volume={58}, number={3}, journal={Stimme
der Familie }, author={Schlegel-Matthies, Kirsten}, year={2011}, pages={3–6} }'
chicago: 'Schlegel-Matthies, Kirsten. “Den Umgang mit Geld und Konsum lernen – Verbraucherbildung
in der Schule.” Stimme der Familie 58, no. 3 (2011): 3–6.'
ieee: K. Schlegel-Matthies, “Den Umgang mit Geld und Konsum lernen – Verbraucherbildung
in der Schule,” Stimme der Familie , vol. 58, no. 3, pp. 3–6, 2011.
mla: Schlegel-Matthies, Kirsten. “Den Umgang mit Geld und Konsum lernen – Verbraucherbildung
in der Schule.” Stimme der Familie , vol. 58, no. 3, 2011, pp. 3–6.
short: K. Schlegel-Matthies, Stimme der Familie 58 (2011) 3–6.
date_created: 2021-11-25T19:30:02Z
date_updated: 2022-01-06T06:57:47Z
department:
- _id: '35'
- _id: '22'
- _id: '396'
intvolume: ' 58'
issue: '3'
language:
- iso: ger
page: 3-6
publication: 'Stimme der Familie '
publication_status: published
status: public
title: Den Umgang mit Geld und Konsum lernen – Verbraucherbildung in der Schule
type: journal_article
user_id: '49428'
volume: 58
year: '2011'
...
---
_id: '27885'
author:
- first_name: Kirsten
full_name: Schlegel-Matthies, Kirsten
id: '459'
last_name: Schlegel-Matthies
citation:
ama: Schlegel-Matthies K. Was ist Verbraucherbildung? – Was kann sie leisten? Haushalt
& Bildung . 2011;88(4):3-10.
apa: Schlegel-Matthies, K. (2011). Was ist Verbraucherbildung? – Was kann sie leisten?
Haushalt & Bildung , 88(4), 3–10.
bibtex: '@article{Schlegel-Matthies_2011, title={Was ist Verbraucherbildung? – Was
kann sie leisten?}, volume={88}, number={4}, journal={Haushalt & Bildung },
author={Schlegel-Matthies, Kirsten}, year={2011}, pages={3–10} }'
chicago: 'Schlegel-Matthies, Kirsten. “Was ist Verbraucherbildung? – Was kann sie
leisten?” Haushalt & Bildung 88, no. 4 (2011): 3–10.'
ieee: K. Schlegel-Matthies, “Was ist Verbraucherbildung? – Was kann sie leisten?,”
Haushalt & Bildung , vol. 88, no. 4, pp. 3–10, 2011.
mla: Schlegel-Matthies, Kirsten. “Was ist Verbraucherbildung? – Was kann sie leisten?”
Haushalt & Bildung , vol. 88, no. 4, 2011, pp. 3–10.
short: K. Schlegel-Matthies, Haushalt & Bildung 88 (2011) 3–10.
date_created: 2021-11-25T19:32:22Z
date_updated: 2022-01-06T06:57:47Z
department:
- _id: '35'
- _id: '22'
- _id: '396'
intvolume: ' 88'
issue: '4'
language:
- iso: ger
page: 3-10
publication: 'Haushalt & Bildung '
publication_status: published
status: public
title: Was ist Verbraucherbildung? – Was kann sie leisten?
type: journal_article
user_id: '49428'
volume: 88
year: '2011'
...
---
_id: '1119'
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: Jörg
full_name: Schuster, Jörg
last_name: Schuster
- first_name: Despina
full_name: Kobothanassi, Despina
last_name: Kobothanassi
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
citation:
ama: 'Geierhos M, Lee YS, Schuster J, Kobothanassi D, Bargel M. A Social Media Customer
Service. In: De Bra P, Grønbæk K, eds. Proceedings of the 22nd ACM Conference
on Hypertext and Hypermedia. New York, NY, USA: ACM; 2011.'
apa: 'Geierhos, M., Lee, Y. S., Schuster, J., Kobothanassi, D., & Bargel, M.
(2011). A Social Media Customer Service. In P. De Bra & K. Grønbæk (Eds.),
Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia. New
York, NY, USA: ACM.'
bibtex: '@inproceedings{Geierhos_Lee_Schuster_Kobothanassi_Bargel_2011, place={New
York, NY, USA}, title={A Social Media Customer Service}, booktitle={Proceedings
of the 22nd ACM Conference on Hypertext and Hypermedia}, publisher={ACM}, author={Geierhos,
Michaela and Lee, Yeong Su and Schuster, Jörg and Kobothanassi, Despina and Bargel,
Matthias}, editor={De Bra, Paul and Grønbæk, KajEditors}, year={2011} }'
chicago: 'Geierhos, Michaela, Yeong Su Lee, Jörg Schuster, Despina Kobothanassi,
and Matthias Bargel. “A Social Media Customer Service.” In Proceedings of the
22nd ACM Conference on Hypertext and Hypermedia, edited by Paul De Bra and
Kaj Grønbæk. New York, NY, USA: ACM, 2011.'
ieee: M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanassi, and M. Bargel, “A Social
Media Customer Service,” in Proceedings of the 22nd ACM Conference on Hypertext
and Hypermedia, Eindhoven, The Netherlands, 2011.
mla: Geierhos, Michaela, et al. “A Social Media Customer Service.” Proceedings
of the 22nd ACM Conference on Hypertext and Hypermedia, edited by Paul De
Bra and Kaj Grønbæk, ACM, 2011.
short: 'M. Geierhos, Y.S. Lee, J. Schuster, D. Kobothanassi, M. Bargel, in: P. De
Bra, K. Grønbæk (Eds.), Proceedings of the 22nd ACM Conference on Hypertext and
Hypermedia, ACM, New York, NY, USA, 2011.'
conference:
end_date: 2011-06-09
location: Eindhoven, The Netherlands
name: 22nd ACM Conference on Hypertext and Hypermedia
start_date: 2011-06-06
date_created: 2018-01-29T15:10:00Z
date_updated: 2022-01-06T06:50:57Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: 'Paul '
full_name: 'De Bra, Paul '
last_name: De Bra
- first_name: Kaj
full_name: Grønbæk, Kaj
last_name: Grønbæk
extern: '1'
language:
- iso: eng
place: New York, NY, USA
publication: Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia
publication_status: published
publisher: ACM
status: public
title: A Social Media Customer Service
type: conference
user_id: '42496'
year: '2011'
...
---
_id: '1120'
abstract:
- lang: eng
text: 'SCM is a simple, modular and flexible system for web monitoring and customer
interaction management. In our view, its main advantages are the following: It
is completely web based. It combines all technologies, data, software agents and
human agents involved in the monitoring and customer interaction process. It can
be used for messages written in any natural language. Although the prototype of
SCM is designed for classifying and processing messages about mobile-phone related
problems in social networks, SCM can easily be adapted to other text types such
as discussion board posts, blogs or emails. Unlike comparable systems, SCM uses
linguistic technologies to classify messages and recognize paraphrases of product
names. For two reasons, product name paraphrasing plays a major role in SCM: First,
product names typically have many, sometimes hundreds or thousands of intralingual
paraphrases. Secondly, product names have interlingual paraphrases: The same products
are often called or spelt differently in different countries and/or languages.
By mapping product name variants to an international canonical form, SCM allows
for answering questions like Which statements are made about this mobile phone
in which languages/in which social networks/in which countries/...? The SCM product
name paraphrasing engine is designed in such a way that standard variants are
assigned automatically, regular variants are assigned semiautomatically and idiosyncratic
variants can be added manually. With this and similar features we try to realize
our philosophy of simplicity, modularity and flexibility: Whatever can be done
automatically is done automatically. But manual intervention is always possible
and easy and it does not conflict in any way with the automatic functions of SCM.'
author:
- first_name: Jörg
full_name: Schuster, Jörg
last_name: Schuster
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: 'Despina '
full_name: 'Kobothanassi, Despina '
last_name: Kobothanassi
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
citation:
ama: 'Schuster J, Lee YS, Kobothanassi D, Bargel M, Geierhos M. SCM - A Simple,
Modular and Flexible Customer Interaction Management System. In: International
Conference on Information Society (i-Society 2011). Piscataway, NJ, USA: IEEE;
2011:153-158.'
apa: 'Schuster, J., Lee, Y. S., Kobothanassi, D., Bargel, M., & Geierhos, M.
(2011). SCM - A Simple, Modular and Flexible Customer Interaction Management System.
In International Conference on Information Society (i-Society 2011) (pp.
153–158). Piscataway, NJ, USA: IEEE.'
bibtex: '@inproceedings{Schuster_Lee_Kobothanassi_Bargel_Geierhos_2011, place={Piscataway,
NJ, USA}, title={SCM - A Simple, Modular and Flexible Customer Interaction Management
System}, booktitle={International Conference on Information Society (i-Society
2011)}, publisher={IEEE}, author={Schuster, Jörg and Lee, Yeong Su and Kobothanassi,
Despina and Bargel, Matthias and Geierhos, Michaela}, year={2011}, pages={153–158}
}'
chicago: 'Schuster, Jörg, Yeong Su Lee, Despina Kobothanassi, Matthias Bargel,
and Michaela Geierhos. “SCM - A Simple, Modular and Flexible Customer Interaction
Management System.” In International Conference on Information Society (i-Society
2011), 153–58. Piscataway, NJ, USA: IEEE, 2011.'
ieee: J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM
- A Simple, Modular and Flexible Customer Interaction Management System,” in International
Conference on Information Society (i-Society 2011), London, UK, 2011, pp.
153–158.
mla: Schuster, Jörg, et al. “SCM - A Simple, Modular and Flexible Customer Interaction
Management System.” International Conference on Information Society (i-Society
2011), IEEE, 2011, pp. 153–58.
short: 'J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International
Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA,
2011, pp. 153–158.'
conference:
end_date: 2011-06-29
location: London, UK
name: International Conference on Information Society (i-Society 2011)
start_date: 2011-06-27
date_created: 2018-01-29T15:15:25Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
extern: '1'
keyword:
- Social Media Business Integration
- Contact Center Application Support
- Monitoring Social Conversations
- Social Customer Interaction Management
- Monitoring
- Software Agents
language:
- iso: eng
page: 153-158
place: Piscataway, NJ, USA
publication: International Conference on Information Society (i-Society 2011)
publication_identifier:
eisbn:
- '978-0-9564263-8-3 '
isbn:
- 978-1-61284-148-9
publication_status: published
publisher: IEEE
quality_controlled: '1'
status: public
title: SCM - A Simple, Modular and Flexible Customer Interaction Management System
type: conference
user_id: '42496'
year: '2011'
...
---
_id: '1121'
abstract:
- lang: eng
text: This paper presents a novel linguistic information extraction approach exploiting
analysts’ stock ratings for statistical decision making. Over a period of one
year, we gathered German stock analyst reports in order to determine market trends.
Our goal is to provide business statistics over time to illustrate market trends
for a user-selected company. We therefore recognize named entities within the
very short stock analyst reports such as organization names (e.g. BASF, BMW, Ericsson),
analyst houses (e.g. Gartner, Citigroup, Goldman Sachs), ratings (e.g. buy, sell,
hold, underperform, recommended list) and price estimations by using lexicalized
finite-state graphs, so-called local grammars. Then, company names and their acronyms
respectively have to be cross-checked against data the analysts provide. Finally,
all extracted values are compared and presented into charts with different views
depending on the evaluation criteria (e.g. by time line). Thanks to this approach
it will be easier and even more comfortable in the future to pay attention to
analysts’ buy/sell signals without reading all their reports.
author:
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
citation:
ama: 'Lee YS, Geierhos M. Buy, Sell, or Hold? Information Extraction from Stock
Analyst Reports. In: Beigl M, Christiansen H, Roth-Berghofer TR, Kofod-Petersen
A, Coventry KR, Schmidtke HR, eds. Modeling and Using Context: 7th International
and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September
26-30, 2011, Proceedings. Vol 6967. Lecture Notes in Artificial Intelligence.
Berlin, Germany: Springer; 2011:173-184. doi:10.1007/978-3-642-24279-3_19'
apa: 'Lee, Y. S., & Geierhos, M. (2011). Buy, Sell, or Hold? Information Extraction
from Stock Analyst Reports. In M. Beigl, H. Christiansen, T. R. Roth-Berghofer,
A. Kofod-Petersen, K. R. Coventry, & H. R. Schmidtke (Eds.), Modeling and
Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011,
Karlsruhe, Germany, September 26-30, 2011, Proceedings (Vol. 6967, pp. 173–184).
Berlin, Germany: Springer. https://doi.org/10.1007/978-3-642-24279-3_19'
bibtex: '@inbook{Lee_Geierhos_2011, place={Berlin, Germany}, series={Lecture Notes
in Artificial Intelligence}, title={Buy, Sell, or Hold? Information Extraction
from Stock Analyst Reports}, volume={6967}, DOI={10.1007/978-3-642-24279-3_19},
booktitle={Modeling and Using Context: 7th International and Interdisciplinary
Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings},
publisher={Springer}, author={Lee, Yeong Su and Geierhos, Michaela}, editor={Beigl,
Michael and Christiansen, Henning and Roth-Berghofer, Thomas R. and Kofod-Petersen,
Anders and Coventry, Kenny R. and Schmidtke, Hedda R.Editors}, year={2011}, pages={173–184},
collection={Lecture Notes in Artificial Intelligence} }'
chicago: 'Lee, Yeong Su, and Michaela Geierhos. “Buy, Sell, or Hold? Information
Extraction from Stock Analyst Reports.” In Modeling and Using Context: 7th
International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany,
September 26-30, 2011, Proceedings, edited by Michael Beigl, Henning Christiansen,
Thomas R. Roth-Berghofer, Anders Kofod-Petersen, Kenny R. Coventry, and Hedda
R. Schmidtke, 6967:173–84. Lecture Notes in Artificial Intelligence. Berlin, Germany:
Springer, 2011. https://doi.org/10.1007/978-3-642-24279-3_19.'
ieee: 'Y. S. Lee and M. Geierhos, “Buy, Sell, or Hold? Information Extraction from
Stock Analyst Reports,” in Modeling and Using Context: 7th International and
Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30,
2011, Proceedings, vol. 6967, M. Beigl, H. Christiansen, T. R. Roth-Berghofer,
A. Kofod-Petersen, K. R. Coventry, and H. R. Schmidtke, Eds. Berlin, Germany:
Springer, 2011, pp. 173–184.'
mla: 'Lee, Yeong Su, and Michaela Geierhos. “Buy, Sell, or Hold? Information Extraction
from Stock Analyst Reports.” Modeling and Using Context: 7th International
and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September
26-30, 2011, Proceedings, edited by Michael Beigl et al., vol. 6967, Springer,
2011, pp. 173–84, doi:10.1007/978-3-642-24279-3_19.'
short: 'Y.S. Lee, M. Geierhos, in: M. Beigl, H. Christiansen, T.R. Roth-Berghofer,
A. Kofod-Petersen, K.R. Coventry, H.R. Schmidtke (Eds.), Modeling and Using Context:
7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany,
September 26-30, 2011, Proceedings, Springer, Berlin, Germany, 2011, pp. 173–184.'
conference:
end_date: 2011-09-30
location: Karlsruhe, Germany
name: Modeling and Using Context, 7th International and Interdisciplinary Conference
(CONTEXT 2011)
start_date: 2011-09-26
date_created: 2018-01-29T15:36:30Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.1007/978-3-642-24279-3_19
editor:
- first_name: Michael
full_name: Beigl, Michael
last_name: Beigl
- first_name: Henning
full_name: Christiansen, Henning
last_name: Christiansen
- first_name: Thomas R.
full_name: Roth-Berghofer, Thomas R.
last_name: Roth-Berghofer
- first_name: Anders
full_name: Kofod-Petersen, Anders
last_name: Kofod-Petersen
- first_name: Kenny R.
full_name: Coventry, Kenny R.
last_name: Coventry
- first_name: Hedda R.
full_name: Schmidtke, Hedda R.
last_name: Schmidtke
extern: '1'
intvolume: ' 6967'
language:
- iso: eng
page: 173-184
place: Berlin, Germany
publication: 'Modeling and Using Context: 7th International and Interdisciplinary
Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings'
publication_identifier:
isbn:
- '9783642242786'
publication_status: published
publisher: Springer
quality_controlled: '1'
series_title: Lecture Notes in Artificial Intelligence
status: public
title: Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports
type: book_chapter
user_id: '42496'
volume: 6967
year: '2011'
...
---
_id: '1122'
abstract:
- lang: eng
text: Within this paper, we will describe a new approach to customer interaction
management by integrating social networking channels into existing business processes.
Until now, contact center agents still read these messages and forward them to
the persons in charge of customer’s in the company. But with the introduction
of Web 2.0 and social networking clients are more likely to communicate with the
companies via Facebook and Twitter instead of filling data in contact forms or
sending e-mail requests. In order to maintain an active communication with international
clients via social media, the multilingual consumer contacts have to be categorized
and then automatically assigned to the corresponding business processes (e.g.
technicalservice, shipping, marketing, and accounting). This allows the company
to follow general trends in customer opinions on the Internet, but also record
two-sided communication for customer relationship management.
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
- first_name: Yeong Su
full_name: Lee, Yeong Su
last_name: Lee
- first_name: Matthias
full_name: Bargel, Matthias
last_name: Bargel
citation:
ama: 'Geierhos M, Lee YS, Bargel M. Processing Multilingual Customer Contacts via
Social Media. In: Hedeland H, Schmidt T, Wörner K, eds. Multilingual Resources,
Multilingual Applications: Proceedings of the Conference of the German Society
for Computational Linguistics and Language Technology (GSCL) 2011. Vol 96.
Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg;
2011:219-222.'
apa: 'Geierhos, M., Lee, Y. S., & Bargel, M. (2011). Processing Multilingual
Customer Contacts via Social Media. In H. Hedeland, T. Schmidt, & K. Wörner
(Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011 (Vol. 96, pp. 219–222). Hamburg, Germany: University of Hamburg.'
bibtex: '@inproceedings{Geierhos_Lee_Bargel_2011, place={Hamburg, Germany}, series={Arbeiten
zur Mehrsprachigkeit - Folge B}, title={Processing Multilingual Customer Contacts
via Social Media}, volume={96}, booktitle={Multilingual Resources, Multilingual
Applications: Proceedings of the Conference of the German Society for Computational
Linguistics and Language Technology (GSCL) 2011}, publisher={University of Hamburg},
author={Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias}, editor={Hedeland,
Hanna and Schmidt, Thomas and Wörner, KaiEditors}, year={2011}, pages={219–222},
collection={Arbeiten zur Mehrsprachigkeit - Folge B} }'
chicago: 'Geierhos, Michaela, Yeong Su Lee, and Matthias Bargel. “Processing Multilingual
Customer Contacts via Social Media.” In Multilingual Resources, Multilingual
Applications: Proceedings of the Conference of the German Society for Computational
Linguistics and Language Technology (GSCL) 2011, edited by Hanna Hedeland,
Thomas Schmidt, and Kai Wörner, 96:219–22. Arbeiten Zur Mehrsprachigkeit - Folge
B. Hamburg, Germany: University of Hamburg, 2011.'
ieee: 'M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer
Contacts via Social Media,” in Multilingual Resources, Multilingual Applications:
Proceedings of the Conference of the German Society for Computational Linguistics
and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp.
219–222.'
mla: 'Geierhos, Michaela, et al. “Processing Multilingual Customer Contacts via
Social Media.” Multilingual Resources, Multilingual Applications: Proceedings
of the Conference of the German Society for Computational Linguistics and Language
Technology (GSCL) 2011, edited by Hanna Hedeland et al., vol. 96, University
of Hamburg, 2011, pp. 219–22.'
short: 'M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner
(Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.'
conference:
end_date: 2011-09-30
location: Hamburg, Germany
name: Conference of the German Society for Computational Linguistics and Language
Technology (GSCL 2011)
start_date: 2011-09-28
date_created: 2018-01-29T15:48:34Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: Hanna
full_name: Hedeland, Hanna
last_name: Hedeland
- first_name: Thomas
full_name: Schmidt, Thomas
last_name: Schmidt
- first_name: Kai
full_name: Wörner, Kai
last_name: Wörner
extern: '1'
intvolume: ' 96'
keyword:
- Classification of Multilingual Customer Contacts
- Contact Center Application Support
- Social Media Business Integration
language:
- iso: eng
main_file_link:
- open_access: '1'
url: http://exmaralda.org/gscl2011/downloads/AZM96.pdf
oa: '1'
page: 219-222
place: Hamburg, Germany
publication: 'Multilingual Resources, Multilingual Applications: Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011'
publication_identifier:
issn:
- 0176-599X
publication_status: published
publisher: University of Hamburg
quality_controlled: '1'
series_title: Arbeiten zur Mehrsprachigkeit - Folge B
status: public
title: Processing Multilingual Customer Contacts via Social Media
type: conference
user_id: '42496'
volume: 96
year: '2011'
...
---
_id: '1123'
abstract:
- lang: eng
text: "Within this paper, we describe the special requirements of a semantic annotation
scheme used for biographical event\r\nextraction in the framework of the Europeancollaborative
research project Biographe. This annotationscheme supports interlingual search
for people due to its multilingual support covering four languages such as English,
German, French and Dutch."
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
- first_name: Jean-Leon
full_name: Bouraoui, Jean-Leon
last_name: Bouraoui
- first_name: Patrick
full_name: Watrin, Patrick
last_name: Watrin
citation:
ama: 'Geierhos M, Bouraoui J-L, Watrin P. Towards Multilingual Biographical Event
Extraction. In: Hedeland H, Schmidt T, Wörner K, eds. Multilingual Resources,
Multilingual Applications. Proceedings of the Conference of the German Society
for Computational Linguistics and Language Technology (GSCL) 2011. Vol 96.
Arbeiten zur Mehrsprachigkeit - Folge B. Hamburg, Germany: University of Hamburg;
2011:45-50.'
apa: 'Geierhos, M., Bouraoui, J.-L., & Watrin, P. (2011). Towards Multilingual
Biographical Event Extraction. In H. Hedeland, T. Schmidt, & K. Wörner (Eds.),
Multilingual Resources, Multilingual Applications. Proceedings of the Conference
of the German Society for Computational Linguistics and Language Technology (GSCL)
2011 (Vol. 96, pp. 45–50). Hamburg, Germany: University of Hamburg.'
bibtex: '@inproceedings{Geierhos_Bouraoui_Watrin_2011, place={Hamburg, Germany},
series={Arbeiten zur Mehrsprachigkeit - Folge B}, title={Towards Multilingual
Biographical Event Extraction}, volume={96}, booktitle={Multilingual Resources,
Multilingual Applications. Proceedings of the Conference of the German Society
for Computational Linguistics and Language Technology (GSCL) 2011}, publisher={University
of Hamburg}, author={Geierhos, Michaela and Bouraoui, Jean-Leon and Watrin, Patrick},
editor={Hedeland, Hanna and Schmidt, Thomas and Wörner, KaiEditors}, year={2011},
pages={45–50}, collection={Arbeiten zur Mehrsprachigkeit - Folge B} }'
chicago: 'Geierhos, Michaela, Jean-Leon Bouraoui, and Patrick Watrin. “Towards Multilingual
Biographical Event Extraction.” In Multilingual Resources, Multilingual Applications.
Proceedings of the Conference of the German Society for Computational Linguistics
and Language Technology (GSCL) 2011, edited by Hanna Hedeland, Thomas Schmidt,
and Kai Wörner, 96:45–50. Arbeiten Zur Mehrsprachigkeit - Folge B. Hamburg, Germany:
University of Hamburg, 2011.'
ieee: M. Geierhos, J.-L. Bouraoui, and P. Watrin, “Towards Multilingual Biographical
Event Extraction,” in Multilingual Resources, Multilingual Applications. Proceedings
of the Conference of the German Society for Computational Linguistics and Language
Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 45–50.
mla: Geierhos, Michaela, et al. “Towards Multilingual Biographical Event Extraction.”
Multilingual Resources, Multilingual Applications. Proceedings of the Conference
of the German Society for Computational Linguistics and Language Technology (GSCL)
2011, edited by Hanna Hedeland et al., vol. 96, University of Hamburg, 2011,
pp. 45–50.
short: 'M. Geierhos, J.-L. Bouraoui, P. Watrin, in: H. Hedeland, T. Schmidt, K.
Wörner (Eds.), Multilingual Resources, Multilingual Applications. Proceedings
of the Conference of the German Society for Computational Linguistics and Language
Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 45–50.'
conference:
end_date: 2011-09-30
location: Hamburg, Germany
name: Conference of the German Society for Computational Linguistics and Language
Technology (GSCL 2011)
start_date: 2011-09-28
date_created: 2018-01-29T16:06:38Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
editor:
- first_name: Hanna
full_name: Hedeland, Hanna
last_name: Hedeland
- first_name: Thomas
full_name: Schmidt, Thomas
last_name: Schmidt
- first_name: Kai
full_name: Wörner, Kai
last_name: Wörner
extern: '1'
intvolume: ' 96'
keyword:
- Biographical Event Extraction for Interlingual People Search
- Semantic Annotation Scheme
language:
- iso: eng
main_file_link:
- open_access: '1'
url: http://exmaralda.org/gscl2011/downloads/AZM96.pdf
oa: '1'
page: 45-50
place: Hamburg, Germany
publication: Multilingual Resources, Multilingual Applications. Proceedings of the
Conference of the German Society for Computational Linguistics and Language Technology
(GSCL) 2011
publication_identifier:
issn:
- 0176-599X
publication_status: published
publisher: University of Hamburg
quality_controlled: '1'
series_title: Arbeiten zur Mehrsprachigkeit - Folge B
status: public
title: Towards Multilingual Biographical Event Extraction
type: conference
user_id: '42496'
volume: 96
year: '2011'
...
---
_id: '1125'
abstract:
- lang: eng
text: Since customers first share their problems with a social networking community
before directly addressing a company, social networking sites such as Facebook,
Twitter, MySpace or Foursquare will be the interface between customer and company.
For this reason, it is assumed that social networks will evolve into a common
communication channel – not only between individuals but also between customers
and companies. However, social networking has not yet been integrated into customer
interaction management (CIM) tools. In general, a CIM application is used by the
agents in a contact centre while communicating with the customers. Such systems
handle communication across multiple different channels, such as e-mail, telephone,
Instant Messaging, letter etc. What we do now is to integrate social networking
into CIM applications by adding another communication channel. This allows the
company to follow general trends in customer opinions on the Internet, but also
record two-sided communication for customer service management and the company’s
response will be delivered through the customer’s preferred social networking
site.
article_type: original
author:
- first_name: Michaela
full_name: Geierhos, Michaela
id: '42496'
last_name: Geierhos
orcid: 0000-0002-8180-5606
citation:
ama: 'Geierhos M. Customer Interaction 2.0: Adopting Social Media as Customer Service
Channel. Journal of Advances in Information Technology. 2011;2(4):222-233.
doi:10.4304/jait.2.4.222-233'
apa: 'Geierhos, M. (2011). Customer Interaction 2.0: Adopting Social Media as Customer
Service Channel. Journal of Advances in Information Technology, 2(4),
222–233. https://doi.org/10.4304/jait.2.4.222-233'
bibtex: '@article{Geierhos_2011, title={Customer Interaction 2.0: Adopting Social
Media as Customer Service Channel}, volume={2}, DOI={10.4304/jait.2.4.222-233},
number={4}, journal={Journal of Advances in Information Technology}, publisher={Engineering
and Technology Publishing (ETPub)}, author={Geierhos, Michaela}, year={2011},
pages={222–233} }'
chicago: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as
Customer Service Channel.” Journal of Advances in Information Technology
2, no. 4 (2011): 222–33. https://doi.org/10.4304/jait.2.4.222-233.'
ieee: 'M. Geierhos, “Customer Interaction 2.0: Adopting Social Media as Customer
Service Channel,” Journal of Advances in Information Technology, vol. 2,
no. 4, pp. 222–233, 2011.'
mla: 'Geierhos, Michaela. “Customer Interaction 2.0: Adopting Social Media as Customer
Service Channel.” Journal of Advances in Information Technology, vol. 2,
no. 4, Engineering and Technology Publishing (ETPub), 2011, pp. 222–33, doi:10.4304/jait.2.4.222-233.'
short: M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
date_created: 2018-01-29T16:33:55Z
date_updated: 2022-01-06T06:50:58Z
department:
- _id: '36'
- _id: '1'
- _id: '579'
doi: 10.4304/jait.2.4.222-233
extern: '1'
intvolume: ' 2'
issue: '4'
keyword:
- Social Media Business Integration
- Multichannel Customer Interaction Management
- Contact Centre Application Support
language:
- iso: eng
page: 222-233
publication: Journal of Advances in Information Technology
publication_identifier:
issn:
- '17982340'
publication_status: published
publisher: Engineering and Technology Publishing (ETPub)
quality_controlled: '1'
status: public
title: 'Customer Interaction 2.0: Adopting Social Media as Customer Service Channel'
type: journal_article
user_id: '42496'
volume: 2
year: '2011'
...
---
_id: '20947'
abstract:
- lang: eng
text: Alkylphosphonic acids of different alkyl chain lengths were adsorbed on electrochemically
polished NiTi surfaces from ethanolic solutions. The electropolishing process
led to passive films mainly composed of Ti-oxyhydroxide. The surface showed nanoscopic
etching pits with a depths of about 2 nm and a diameter of about 20 nm. The interfacial
binding mechanism of the phosphonic acid group to the oxyhydroxide surface and
the ordering of the monolayer were spectroscopically analysed by means of infrared
reflection absorption FTIR-spectroscopy with (PM-IRRAS) and without (IRRAS) photoelastic
modulation. The comparison of IRRAS and PM-IRRAS data of the long chain octadecylphosphonic
acid monolayer proved that the binding mechanism of the phosphonic acid group
to the oxyhydroxide surface is based on a mono-or bidentate bond, which is not
stable in the presence of high water activities. An alkyl chain length of 17 CH2
groups is required for the formation of self-assembled monolayers, which are stable
in aqueous environments. These long chain aliphatic organophosphonic acid monolayers
were shown to inhibit anodic and cathodic surface reactions. (C) 2010 Elsevier
B.V. All rights reserved.
author:
- first_name: M.
full_name: Maxisch, M.
last_name: Maxisch
- first_name: Christoph
full_name: Ebbert, Christoph
id: '7266'
last_name: Ebbert
- first_name: B.
full_name: Torun, B.
last_name: Torun
- first_name: N.
full_name: Fink, N.
last_name: Fink
- first_name: T.
full_name: de los Arcos, T.
last_name: de los Arcos
- first_name: J.
full_name: Lackmann, J.
last_name: Lackmann
- first_name: H. J.
full_name: Maier, H. J.
last_name: Maier
- first_name: Guido
full_name: Grundmeier, Guido
id: '194'
last_name: Grundmeier
citation:
ama: Maxisch M, Ebbert C, Torun B, et al. PM-IRRAS studies of the adsorption and
stability of organophosphonate monolayers on passivated NiTi surfaces. APPLIED
SURFACE SCIENCE. 2011;257(6):2011-2018. doi:10.1016/j.apsusc.2010.09.044
apa: Maxisch, M., Ebbert, C., Torun, B., Fink, N., de los Arcos, T., Lackmann, J.,
… Grundmeier, G. (2011). PM-IRRAS studies of the adsorption and stability of organophosphonate
monolayers on passivated NiTi surfaces. APPLIED SURFACE SCIENCE, 257(6),
2011–2018. https://doi.org/10.1016/j.apsusc.2010.09.044
bibtex: '@article{Maxisch_Ebbert_Torun_Fink_de los Arcos_Lackmann_Maier_Grundmeier_2011,
title={PM-IRRAS studies of the adsorption and stability of organophosphonate monolayers
on passivated NiTi surfaces}, volume={257}, DOI={10.1016/j.apsusc.2010.09.044},
number={6}, journal={APPLIED SURFACE SCIENCE}, author={Maxisch, M. and Ebbert,
Christoph and Torun, B. and Fink, N. and de los Arcos, T. and Lackmann, J. and
Maier, H. J. and Grundmeier, Guido}, year={2011}, pages={2011–2018} }'
chicago: 'Maxisch, M., Christoph Ebbert, B. Torun, N. Fink, T. de los Arcos, J.
Lackmann, H. J. Maier, and Guido Grundmeier. “PM-IRRAS Studies of the Adsorption
and Stability of Organophosphonate Monolayers on Passivated NiTi Surfaces.” APPLIED
SURFACE SCIENCE 257, no. 6 (2011): 2011–18. https://doi.org/10.1016/j.apsusc.2010.09.044.'
ieee: M. Maxisch et al., “PM-IRRAS studies of the adsorption and stability
of organophosphonate monolayers on passivated NiTi surfaces,” APPLIED SURFACE
SCIENCE, vol. 257, no. 6, pp. 2011–2018, 2011.
mla: Maxisch, M., et al. “PM-IRRAS Studies of the Adsorption and Stability of Organophosphonate
Monolayers on Passivated NiTi Surfaces.” APPLIED SURFACE SCIENCE, vol.
257, no. 6, 2011, pp. 2011–18, doi:10.1016/j.apsusc.2010.09.044.
short: M. Maxisch, C. Ebbert, B. Torun, N. Fink, T. de los Arcos, J. Lackmann, H.J.
Maier, G. Grundmeier, APPLIED SURFACE SCIENCE 257 (2011) 2011–2018.
date_created: 2021-01-13T10:12:53Z
date_updated: 2022-01-06T06:54:41Z
department:
- _id: '35'
- _id: '302'
- _id: '321'
doi: 10.1016/j.apsusc.2010.09.044
external_id:
isi:
- '000285408700035'
intvolume: ' 257'
isi: '1'
issue: '6'
language:
- iso: eng
page: 2011-2018
publication: APPLIED SURFACE SCIENCE
publication_identifier:
eissn:
- 1873-5584
issn:
- 0169-4332
publication_status: published
quality_controlled: '1'
status: public
title: PM-IRRAS studies of the adsorption and stability of organophosphonate monolayers
on passivated NiTi surfaces
type: journal_article
user_id: '7266'
volume: 257
year: '2011'
...
---
_id: '20958'
abstract:
- lang: eng
text: Nowadays requirements are mostly specified in unrestricted natural language
so that each stakeholder understands them. To ensure high quality and to avoid
misunderstandings, the requirements have to be validated. Because of the ambiguity
of natural language and the resulting absence of an automatic mechanism, this
has to be done manually. Such manual validation techniques are timeconsuming,
error-prone, and repetitive because hundreds or thousands of requirements must
be checked. With an automatic validation the requirements engineering process
can be faster and can produce requirements of higher quality. To realize an automatism,
we propose a controlled natural language (CNL) for the documentation of requirements.
On basis of the CNL, a concept for an automatic requirements validation is developed
for the identification of inconsistencies and incomplete requirements. Additionally,
automated correction operations for such defective requirements are presented.
The approach improves the quality of the requirements and therefore the quality
of the whole development process.
author:
- first_name: Jörg
full_name: Holtmann, Jörg
id: '3875'
last_name: Holtmann
orcid: 0000-0001-6141-4571
- first_name: Jan
full_name: Meyer, Jan
last_name: Meyer
- first_name: Markus
full_name: von Detten, Markus
last_name: von Detten
citation:
ama: 'Holtmann J, Meyer J, von Detten M. Automatic Validation and Correction of
Formalized, Textual Requirements. In: 2011 IEEE Fourth International Conference
on Software Testing, Verification and Validation Workshops. ; 2011. doi:10.1109/icstw.2011.17'
apa: Holtmann, J., Meyer, J., & von Detten, M. (2011). Automatic Validation
and Correction of Formalized, Textual Requirements. 2011 IEEE Fourth International
Conference on Software Testing, Verification and Validation Workshops. https://doi.org/10.1109/icstw.2011.17
bibtex: '@inproceedings{Holtmann_Meyer_von Detten_2011, title={Automatic Validation
and Correction of Formalized, Textual Requirements}, DOI={10.1109/icstw.2011.17},
booktitle={2011 IEEE Fourth International Conference on Software Testing, Verification
and Validation Workshops}, author={Holtmann, Jörg and Meyer, Jan and von Detten,
Markus}, year={2011} }'
chicago: Holtmann, Jörg, Jan Meyer, and Markus von Detten. “Automatic Validation
and Correction of Formalized, Textual Requirements.” In 2011 IEEE Fourth International
Conference on Software Testing, Verification and Validation Workshops, 2011.
https://doi.org/10.1109/icstw.2011.17.
ieee: 'J. Holtmann, J. Meyer, and M. von Detten, “Automatic Validation and Correction
of Formalized, Textual Requirements,” 2011, doi: 10.1109/icstw.2011.17.'
mla: Holtmann, Jörg, et al. “Automatic Validation and Correction of Formalized,
Textual Requirements.” 2011 IEEE Fourth International Conference on Software
Testing, Verification and Validation Workshops, 2011, doi:10.1109/icstw.2011.17.
short: 'J. Holtmann, J. Meyer, M. von Detten, in: 2011 IEEE Fourth International
Conference on Software Testing, Verification and Validation Workshops, 2011.'
date_created: 2021-01-13T10:51:15Z
date_updated: 2022-01-06T06:54:42Z
department:
- _id: '76'
doi: 10.1109/icstw.2011.17
language:
- iso: eng
publication: 2011 IEEE Fourth International Conference on Software Testing, Verification
and Validation Workshops
publication_identifier:
isbn:
- '9781457700194'
publication_status: published
status: public
title: Automatic Validation and Correction of Formalized, Textual Requirements
type: conference
user_id: '5786'
year: '2011'
...
---
_id: '20960'
abstract:
- lang: ger
text: "Heutige Steuergeraete im Automobilbereich zeichnen sich durch eine hohe Funktionsvielfalt
und eine hohe Vernetzung untereinander aus. Dies fuehrt zu immer komplexeren Systemen,
wobei auch immer mehr sicherheitskritische Funktionen durch Software realisiert
werden. Damit die Qualitaet der Software entsprechend hoch und zufriedenstellend
ist, erfordert die Entwicklung ein systematisches und prozesskonformes Vorgehen.
Der fuer die Softwarearchitektur entwickelte AUTOSAR Standard ist allerdings nicht
fuer die fruehen Entwicklungsphasen wie die Anforderungsanalyse und das Systemarchitekturdesign
gedacht, welche von Prozessbewertungsmodellen – wie Automotive SPICE – gefordert
werden. Als Loesung fuer die Analyse bietet sich die Nutzung der Systems Modeling
Language (SysML) mit Anpassungen bzw. Erweiterungen an die Beduerfnisse der Automobilindustrie,
an. Damit aber keine Luecke im Entwicklungsprozess entsteht, wird bei der hier
vorgestellten Methode ein wohldefinierter uebergang zur AUTOSAR Architektur, und
zwar zur Applikations- und zur Basissoftware, definiert.\r\n"
author:
- first_name: Jan
full_name: Meyer, Jan
last_name: Meyer
- first_name: Jörg
full_name: Holtmann, Jörg
id: '3875'
last_name: Holtmann
orcid: 0000-0001-6141-4571
citation:
ama: 'Meyer J, Holtmann J. Eine durchgängige Entwicklungsmethode von der Systemarchitektur
bis zur Softwarearchitektur mit AUTOSAR. In: Tagungsband Des Dagstuhl-Workshop
MBEES: Modellbasierte Entwicklung Eingebetteter Systeme VII. fortiss GmbH;
2011:21-30.'
apa: 'Meyer, J., & Holtmann, J. (2011). Eine durchgängige Entwicklungsmethode
von der Systemarchitektur bis zur Softwarearchitektur mit AUTOSAR. Tagungsband
Des Dagstuhl-Workshop MBEES: Modellbasierte Entwicklung Eingebetteter Systeme
VII, 21–30.'
bibtex: '@inproceedings{Meyer_Holtmann_2011, title={Eine durchgängige Entwicklungsmethode
von der Systemarchitektur bis zur Softwarearchitektur mit AUTOSAR}, booktitle={Tagungsband
des Dagstuhl-Workshop MBEES: Modellbasierte Entwicklung eingebetteter Systeme
VII}, publisher={fortiss GmbH}, author={Meyer, Jan and Holtmann, Jörg}, year={2011},
pages={21–30} }'
chicago: 'Meyer, Jan, and Jörg Holtmann. “Eine Durchgängige Entwicklungsmethode
von Der Systemarchitektur Bis Zur Softwarearchitektur Mit AUTOSAR.” In Tagungsband
Des Dagstuhl-Workshop MBEES: Modellbasierte Entwicklung Eingebetteter Systeme
VII, 21–30. fortiss GmbH, 2011.'
ieee: 'J. Meyer and J. Holtmann, “Eine durchgängige Entwicklungsmethode von der
Systemarchitektur bis zur Softwarearchitektur mit AUTOSAR,” in Tagungsband
des Dagstuhl-Workshop MBEES: Modellbasierte Entwicklung eingebetteter Systeme
VII, 2011, pp. 21–30.'
mla: 'Meyer, Jan, and Jörg Holtmann. “Eine Durchgängige Entwicklungsmethode von
Der Systemarchitektur Bis Zur Softwarearchitektur Mit AUTOSAR.” Tagungsband
Des Dagstuhl-Workshop MBEES: Modellbasierte Entwicklung Eingebetteter Systeme
VII, fortiss GmbH, 2011, pp. 21–30.'
short: 'J. Meyer, J. Holtmann, in: Tagungsband Des Dagstuhl-Workshop MBEES: Modellbasierte
Entwicklung Eingebetteter Systeme VII, fortiss GmbH, 2011, pp. 21–30.'
date_created: 2021-01-13T10:53:25Z
date_updated: 2022-01-06T06:54:42Z
department:
- _id: '76'
language:
- iso: eng
page: 21-30
publication: 'Tagungsband des Dagstuhl-Workshop MBEES: Modellbasierte Entwicklung
eingebetteter Systeme VII'
publisher: fortiss GmbH
status: public
title: Eine durchgängige Entwicklungsmethode von der Systemarchitektur bis zur Softwarearchitektur
mit AUTOSAR
type: conference
user_id: '5786'
year: '2011'
...
---
_id: '20975'
abstract:
- lang: eng
text: "Software maintenance tasks require knowledge about the software’s design.
Several tools help to identify implementations of software patterns, e.g. Design
Patterns, in source code and thus help to reveal the underlying design. In case
of the reverse engineering tool suite Reclipse, detection algorithms are generated
from manually created, formal pattern specifications. Due to numerous variants
that have to be considered, the pattern specification is error-prone. Because
of this, the complex, step-wise generation process has to be traceable backwards
to identify specification mistakes. To increase the traceability, we directly
interpret the detection algorithm models (story diagrams) instead of executing
code generated from these models. This way, a reverse engineer no longer has to
relate generated code to the story diagrams to find mistakes in pattern specifications.\r\n"
author:
- first_name: Markus
full_name: Fockel, Markus
id: '8472'
last_name: Fockel
orcid: 0000-0002-1269-0702
- first_name: Dietrich
full_name: Travkin, Dietrich
last_name: Travkin
- first_name: Markus
full_name: von Detten, Markus
last_name: von Detten
citation:
ama: 'Fockel M, Travkin D, von Detten M. Interpreting Story Diagrams for the Static
Detection of Software Patterns. In: Proceedings of the 8th International Fujaba
Days. ; 2011.'
apa: Fockel, M., Travkin, D., & von Detten, M. (2011). Interpreting Story Diagrams
for the Static Detection of Software Patterns. Proceedings of the 8th International
Fujaba Days.
bibtex: '@inproceedings{Fockel_Travkin_von Detten_2011, place={University of Tartu,
Estonia}, title={Interpreting Story Diagrams for the Static Detection of Software
Patterns}, booktitle={Proceedings of the 8th International Fujaba Days}, author={Fockel,
Markus and Travkin, Dietrich and von Detten, Markus}, year={2011} }'
chicago: Fockel, Markus, Dietrich Travkin, and Markus von Detten. “Interpreting
Story Diagrams for the Static Detection of Software Patterns.” In Proceedings
of the 8th International Fujaba Days. University of Tartu, Estonia, 2011.
ieee: M. Fockel, D. Travkin, and M. von Detten, “Interpreting Story Diagrams for
the Static Detection of Software Patterns,” 2011.
mla: Fockel, Markus, et al. “Interpreting Story Diagrams for the Static Detection
of Software Patterns.” Proceedings of the 8th International Fujaba Days,
2011.
short: 'M. Fockel, D. Travkin, M. von Detten, in: Proceedings of the 8th International
Fujaba Days, University of Tartu, Estonia, 2011.'
date_created: 2021-01-13T13:15:48Z
date_updated: 2022-01-06T06:54:42Z
department:
- _id: '76'
language:
- iso: eng
place: University of Tartu, Estonia
publication: Proceedings of the 8th International Fujaba Days
status: public
title: Interpreting Story Diagrams for the Static Detection of Software Patterns
type: conference
user_id: '5786'
year: '2011'
...
---
_id: '21045'
article_number: '065029'
author:
- first_name: Benjamin
full_name: Brecht, Benjamin
id: '27150'
last_name: Brecht
orcid: '0000-0003-4140-0556 '
- first_name: Andreas
full_name: Eckstein, Andreas
last_name: Eckstein
- first_name: Andreas
full_name: Christ, Andreas
last_name: Christ
- first_name: Hubertus
full_name: Suche, Hubertus
last_name: Suche
- first_name: Christine
full_name: Silberhorn, Christine
id: '26263'
last_name: Silberhorn
citation:
ama: Brecht B, Eckstein A, Christ A, Suche H, Silberhorn C. From quantum pulse gate
to quantum pulse shaper—engineered frequency conversion in nonlinear optical waveguides.
New Journal of Physics. 2011;13. doi:10.1088/1367-2630/13/6/065029
apa: Brecht, B., Eckstein, A., Christ, A., Suche, H., & Silberhorn, C. (2011).
From quantum pulse gate to quantum pulse shaper—engineered frequency conversion
in nonlinear optical waveguides. New Journal of Physics, 13. https://doi.org/10.1088/1367-2630/13/6/065029
bibtex: '@article{Brecht_Eckstein_Christ_Suche_Silberhorn_2011, title={From quantum
pulse gate to quantum pulse shaper—engineered frequency conversion in nonlinear
optical waveguides}, volume={13}, DOI={10.1088/1367-2630/13/6/065029},
number={065029}, journal={New Journal of Physics}, author={Brecht, Benjamin and
Eckstein, Andreas and Christ, Andreas and Suche, Hubertus and Silberhorn, Christine},
year={2011} }'
chicago: Brecht, Benjamin, Andreas Eckstein, Andreas Christ, Hubertus Suche, and
Christine Silberhorn. “From Quantum Pulse Gate to Quantum Pulse Shaper—Engineered
Frequency Conversion in Nonlinear Optical Waveguides.” New Journal of Physics
13 (2011). https://doi.org/10.1088/1367-2630/13/6/065029.
ieee: B. Brecht, A. Eckstein, A. Christ, H. Suche, and C. Silberhorn, “From quantum
pulse gate to quantum pulse shaper—engineered frequency conversion in nonlinear
optical waveguides,” New Journal of Physics, vol. 13, 2011.
mla: Brecht, Benjamin, et al. “From Quantum Pulse Gate to Quantum Pulse Shaper—Engineered
Frequency Conversion in Nonlinear Optical Waveguides.” New Journal of Physics,
vol. 13, 065029, 2011, doi:10.1088/1367-2630/13/6/065029.
short: B. Brecht, A. Eckstein, A. Christ, H. Suche, C. Silberhorn, New Journal of
Physics 13 (2011).
date_created: 2021-01-20T08:56:37Z
date_updated: 2022-01-06T06:54:42Z
department:
- _id: '15'
doi: 10.1088/1367-2630/13/6/065029
intvolume: ' 13'
language:
- iso: eng
publication: New Journal of Physics
publication_identifier:
issn:
- 1367-2630
publication_status: published
status: public
title: From quantum pulse gate to quantum pulse shaper—engineered frequency conversion
in nonlinear optical waveguides
type: journal_article
user_id: '27150'
volume: 13
year: '2011'
...
---
_id: '21046'
article_number: 13770-13778
author:
- first_name: Andreas
full_name: Eckstein, Andreas
last_name: Eckstein
- first_name: Benjamin
full_name: Brecht, Benjamin
id: '27150'
last_name: Brecht
orcid: '0000-0003-4140-0556 '
- first_name: Christine
full_name: Silberhorn, Christine
id: '26263'
last_name: Silberhorn
citation:
ama: Eckstein A, Brecht B, Silberhorn C. A quantum pulse gate based on spectrally
engineered sum frequency generation. Optics Express. 2011;19(15). doi:10.1364/oe.19.013770
apa: Eckstein, A., Brecht, B., & Silberhorn, C. (2011). A quantum pulse gate
based on spectrally engineered sum frequency generation. Optics Express,
19(15). https://doi.org/10.1364/oe.19.013770
bibtex: '@article{Eckstein_Brecht_Silberhorn_2011, title={A quantum pulse gate based
on spectrally engineered sum frequency generation}, volume={19}, DOI={10.1364/oe.19.013770},
number={1513770–13778}, journal={Optics Express}, author={Eckstein, Andreas and
Brecht, Benjamin and Silberhorn, Christine}, year={2011} }'
chicago: Eckstein, Andreas, Benjamin Brecht, and Christine Silberhorn. “A Quantum
Pulse Gate Based on Spectrally Engineered Sum Frequency Generation.” Optics
Express 19, no. 15 (2011). https://doi.org/10.1364/oe.19.013770.
ieee: A. Eckstein, B. Brecht, and C. Silberhorn, “A quantum pulse gate based on
spectrally engineered sum frequency generation,” Optics Express, vol. 19,
no. 15, 2011.
mla: Eckstein, Andreas, et al. “A Quantum Pulse Gate Based on Spectrally Engineered
Sum Frequency Generation.” Optics Express, vol. 19, no. 15, 13770–13778,
2011, doi:10.1364/oe.19.013770.
short: A. Eckstein, B. Brecht, C. Silberhorn, Optics Express 19 (2011).
date_created: 2021-01-20T08:57:04Z
date_updated: 2022-01-06T06:54:42Z
department:
- _id: '15'
doi: 10.1364/oe.19.013770
intvolume: ' 19'
issue: '15'
language:
- iso: eng
publication: Optics Express
publication_identifier:
issn:
- 1094-4087
publication_status: published
status: public
title: A quantum pulse gate based on spectrally engineered sum frequency generation
type: journal_article
user_id: '27150'
volume: 19
year: '2011'
...