@inproceedings{4704, abstract = {{Event-driven Business Process Management (EdBPM) is based upon exchanging and processing business events. As yet, no commonly adopted event format for communicating business events between distributed event producers and consumers has emerged. This paper is an effort to review the status quo of event formats against the requirements of EdBPM. We particularly discuss BPAF, CBE, and XES as promising candidates and identify prospects for development.}}, author = {{Becker, Jörg and Matzner, Martin and Müller, Oliver and Walter, Marcel}}, booktitle = {{Lecture Notes in Business Information Processing}}, isbn = {{9783642281075}}, issn = {{18651348}}, keywords = {{EDA, Event Exchange Format, edBPM}}, number = {{PART 1}}, title = {{{A review of event formats as enablers of event-driven BPM}}}, doi = {{10.1007/978-3-642-28108-2_42}}, year = {{2012}}, } @inproceedings{4705, abstract = {{Real-time access to key performance indicators is necessary to ensure timeliness and effectiveness of operational business processes. The concept of Business Activity Monitoring (BAM) refers to the observation, analysis, and presentation of real-time information about business activities across systems' and companies' borders. Designing and maintaining BAM applications is challenging, as the involved concepts (e.g., business processes, audit logs, performance measures) --though being strongly interrelated-- are developed by different communities of practice. Also, they reside on different levels of abstraction, and are handled by different IT systems. Hence, we developed a conceptual modeling language which extends the widely accepted Business Process Modeling Notation (BPMN) by BAM-relevant concepts. The main results presented in this paper are: (1) a meta-model which formally describes the conceptual aspects of the developed BPMN extension (abstract syntax); (2) graphical symbols as an exemplary representation of this abstract syntax (concrete syntax); (3) a demo scenario that illustrates the application of the language in a fictitious scenario.}}, author = {{Friedenstab, Jan Philipp and Janiesch, Christian and Matzner, Martin and Müller, Oliver}}, booktitle = {{Hawaii International Conference on System Sciences}}, isbn = {{9780769545257}}, issn = {{15301605}}, title = {{{Extending BPMN for business activity monitoring}}}, doi = {{10.1109/HICSS.2012.276}}, year = {{2012}}, } @article{4706, abstract = {{Purpose – The purpose of this paper is to show how to employ complex event processing (CEP) for the observation and management of business processes. It proposes a conceptual architecture of BPM event producer, processor, and consumer and describes technical implications for the application with standard software in a perfect order scenario. Design/methodology/approach – The authors discuss business process analytics as the technological background. The capabilities of CEP in a BPM context are outlined an architecture design is proposed. A sophisticated proof-of-concept demonstrates its applicability. Findings – The results overcome the separation and data latency issues of process controlling, monitoring, and simulation. Distinct analyses of past, present, and future blur into a holistic real-time approach. The authors highlight the necessity for configurable event producer in BPM engines, process event support in CEP engines, a common process event format, connectors to visualizers, notifiers and return channels to the BPM engine. Research limitations/implications – Further research will thoroughly evaluate the approach in a variety of business settings. New concepts and standards for the architecture's building blocks will be needed to improve maintainability and operability. Practical implications – Managers learn how CEP can yield insights into business processes' operations. The paper illustrates a path to overcome inflexibility, latency, and missing feedback mechanisms of current process modeling and control solutions. Software vendors might be interested in the conceptualization and the described needs for further development. Originality/value – So far, there is no commercial CEP-based BPM solution which facilitates a round trip from insight to action as outlines. As major software vendors have begun developing solutions (BPM/BPA solutions), this paper will stimulate a debate between research and practice on suitable design and technology.}}, author = {{Janiesch, Christian and Matzner, Martin and Müller, Oliver}}, isbn = {{1020120096}}, issn = {{14637154}}, journal = {{Business Process Management Journal}}, keywords = {{Architecture, Business activity monitoring, Business process management, Business process re-engineering, Complex event processing, Computer software, Standard software}}, number = {{4}}, pages = {{625----643}}, title = {{{Beyond process monitoring: A proof-of-concept of event-driven business activity management}}}, doi = {{10.1108/14637151211253765}}, year = {{2012}}, } @article{4835, author = {{Frick, Bernd and Ocaña, Miguel Ángel Malo and Martinez, Pilar Garcia and Schneider, Martin}}, journal = {{Estudios de economia aplicada}}, number = {{1}}, pages = {{12----28}}, title = {{{The demand for individual grievance procedures in Germany and Spain: Labour law changes versus business cycle}}}, year = {{2012}}, } @article{4853, author = {{Eggert, Andreas and Henseler, J{\ and Hollmann, Sabine}}, journal = {{Journal of Supply Chain Management}}, number = {{2}}, pages = {{75----92}}, title = {{{Who owns the customer? Disentangling customer loyalty in indirect distribution channels}}}, year = {{2012}}, } @article{4854, author = {{Terho, Harri and Haas, Alexander and Eggert, Andreas and Ulaga, Wolfgang}}, journal = {{Industrial Marketing Management}}, number = {{1}}, pages = {{174----185}}, title = {{{‘It's almost like taking the sales out of selling’—towards a conceptualization of value-based selling in business markets}}}, year = {{2012}}, } @book{6987, editor = {{Kremer, H.-Hugo and Beutner, Marc and Zoyke, A.}}, title = {{{Individuelle Förderung und berufliche Orientierung im berufsschulischen Übergangssystem - Ergebnisse aus dem Forschungs- und Entwicklungsprojekt InLab}}}, year = {{2012}}, } @article{6988, author = {{Tramm, T. and Seeber, S. and Kremer, H.-Hugo}}, journal = {{bwp@ Berufs- und Wirtschaftspädagogik - online}}, number = {{22}}, title = {{{Funktionen und Erträge pädagogischer Diagnostik im wirtschafts- und berufspädagogischen Bereich}}}, year = {{2012}}, } @article{6993, author = {{Büchter, K. and Frommeberger, D. and Kremer, H.-Hugo}}, journal = {{bwp@ Berufs- und Wirtschaftspädagogik - online}}, number = {{23}}, title = {{{Akademisierung der Berufsbildung }}}, year = {{2012}}, } @article{7300, author = {{Burke, A. M. and Waddington, D. E. J. and Carrad, D. J. and Lyttleton, R. W. and Tan, H. H. and Reece, P. J. and Klochan, O. and Hamilton, A. R. and Rai, A. and Reuter, Dirk and Wieck, A. D. and Micolich, A. P.}}, issn = {{1098-0121}}, journal = {{Physical Review B}}, number = {{16}}, publisher = {{American Physical Society (APS)}}, title = {{{Origin of gate hysteresis inp-type Si-doped AlGaAs/GaAs heterostructures}}}, doi = {{10.1103/physrevb.86.165309}}, volume = {{86}}, year = {{2012}}, }