@article{2655,
  author       = {{Beutner, Marc and Zoyke, A. and Kundisch, Dennis and Herrmann, Philipp and Whittaker, Michael and Magenheim, Johannes and Reinhardt, W.}},
  journal      = {{Kölner Zeitschrift für Wirtschaft und Pädagogik (KWP)}},
  number       = {{53}},
  pages        = {{3--52}},
  title        = {{{PINGO - Umsetzung von E-Learning in der Hoschule in Adaption und Weiterentwicklung des Peer Instruction Ansatzes - Didaktische und organisatorische Reflexion Studierendenaktivierung in Lehrveranstaltungen}}},
  volume       = {{27}},
  year         = {{2012}},
}

@book{2668,
  editor       = {{Betz, Stefan}},
  title        = {{{Entscheidungsprobleme im Supply Chain Management - Quantitative Lösungsansätze für den Mittelstand}}},
  year         = {{2012}},
}

@article{26693,
  author       = {{Hellmich, Frank and Hoya, Fabian Karl and Förster , Sabrina}},
  journal      = {{Deutsch Differenziert}},
  pages        = {{28--31}},
  title        = {{{Lesetexte besser verstehen - Lesestrategien erlernen und den Wortschatz erweitern}}},
  volume       = {{4}},
  year         = {{2012}},
}

@article{26743,
  author       = {{Hellmich, Frank}},
  journal      = {{Zeitschrift für Grundschulforschung}},
  number       = {{1}},
  pages        = {{101--103}},
  title        = {{{Rezension: Handbuch Grundschulpädagogik und Grundschuldidaktik}}},
  volume       = {{5}},
  year         = {{2012}},
}

@inbook{26744,
  author       = {{Förster, Sabrina and Niebuhr-Siebert, Sandra and Hellmich, Frank}},
  booktitle    = {{Bedingungen des Lehrens und Lernens in der Grundschule. Bilanz und Perspektiven}},
  editor       = {{Hellmich, Frank and Förster, Sabrina and Hoya, Fabian Karl}},
  pages        = {{199--202}},
  publisher    = {{Springer VS}},
  title        = {{{Förderung der  Lesekompetenz durch ein wortschatzbasiertes Lesestrategietraining bei Kindern mit Deutsch als Zweitsprache}}},
  volume       = {{16}},
  year         = {{2012}},
}

@article{26907,
  author       = {{Krupp, Danika and Johner, Simone A. and Kalhoff, Hermann and Buyken, Anette and Remer, Thomas}},
  issn         = {{0022-3166}},
  journal      = {{The Journal of Nutrition}},
  pages        = {{313--319}},
  title        = {{{Long-Term Dietary Potential Renal Acid Load During Adolescence Is Prospectively Associated with Indices of Nonalcoholic Fatty Liver Disease in Young Women}}},
  doi          = {{10.3945/jn.111.150540}},
  year         = {{2012}},
}

@article{26909,
  author       = {{Louie, Jimmy Chun Yu and Buyken, Anette and Brand-Miller, Jennie C and Flood, Victoria M}},
  issn         = {{0002-9165}},
  journal      = {{The American Journal of Clinical Nutrition}},
  pages        = {{694--702}},
  title        = {{{The link between dietary glycemic index and nutrient adequacy}}},
  doi          = {{10.3945/ajcn.111.015271}},
  year         = {{2012}},
}

@inproceedings{3449,
  author       = {{Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanesa, Lellek and Peter Rauer, Hans}},
  booktitle    = {{Dienstleistungsmodellierung 2012}},
  location     = {{Bamberg, Deutschland}},
  pages        = {{208----226}},
  title        = {{{Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management}}},
  doi          = {{10.1007/978-3-658-00863-5_10}},
  year         = {{2012}},
}

@inproceedings{3450,
  author       = {{Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Peter Rauer, Hans}},
  booktitle    = {{Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012}},
  location     = {{Ho Chi Minh City, Vietnam}},
  pages        = {{Paper 56}},
  title        = {{{Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis}}},
  year         = {{2012}},
}

@inproceedings{3451,
  author       = {{Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel}},
  booktitle    = {{Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012}},
  location     = {{Kauai, USA}},
  pages        = {{1522----1531}},
  title        = {{{Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.}}},
  doi          = {{10.1109/HICSS.2012.525}},
  year         = {{2012}},
}

@inproceedings{3452,
  author       = {{Heide, Tobias and Tumbas, Sanja and Beverungen, Daniel and Knackstedt, Ralf and Becker, Jörg}},
  booktitle    = {{Services and Economic Development: Local and Global Challenges}},
  isbn         = {{978-606-505-565-0}},
  location     = {{Bucharest, Romania}},
  pages        = {{1----21}},
  title        = {{{Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results}}},
  year         = {{2012}},
}

@inproceedings{3453,
  author       = {{Rosemann, Michael and Eggert, Mathias and Voigt, Matthias and Beverungen, Daniel}},
  booktitle    = {{Proceedings of the 20$^{th}$ European Conference on Information Systems}},
  location     = {{ Barcelona, Spain}},
  pages        = {{1----12}},
  title        = {{{Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI}}},
  year         = {{2012}},
}

@article{3500,
  author       = {{Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans}},
  journal      = {{Enterprise Modelling and Information Systems Architectures}},
  number       = {{1}},
  pages        = {{26----40}},
  title        = {{{Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management}}},
  year         = {{2012}},
}

@article{3501,
  author       = {{Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}},
  journal      = {{e-Service Journal}},
  number       = {{1}},
  pages        = {{45----74}},
  title        = {{{Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach}}},
  year         = {{2012}},
}

@article{3633,
  author       = {{Harteis, Christian and Morgenthaler, Barbara and Kugler, Christine and Ittner, Karl-Peter and Roth, Gabriel and Graf, Bernhard}},
  journal      = {{Vocations and Learning}},
  number       = {{2}},
  pages        = {{119----136}},
  title        = {{{Professional competence and intuitive decision making: A simulation study in the domain of emergency medicine}}},
  volume       = {{5}},
  year         = {{2012}},
}

@article{3634,
  author       = {{Harteis, Christian}},
  journal      = {{International Journal of Human Resources Development and Management}},
  number       = {{1-2}},
  pages        = {{92----107}},
  title        = {{{When workplace learning fails: Individual and organisational limitations--Exemplarily demonstrated by the issue of responsibility in work life}}},
  volume       = {{12}},
  year         = {{2012}},
}

@inbook{3637,
  author       = {{Bauer, Johannes and Gartmeier, Martin and Harteis, Christian}},
  booktitle    = {{Human fallibility}},
  editor       = {{Bauer, Johannes and Harteis, Christian}},
  pages        = {{155----169}},
  publisher    = {{Springer}},
  title        = {{{Human fallibility and learning from errors at work}}},
  year         = {{2012}},
}

@inbook{3638,
  author       = {{Bauer, Johannes and Harteis, Christian}},
  booktitle    = {{Human Fallibility}},
  editor       = {{Bauer, Johannes and Harteis, Christian}},
  pages        = {{1----14}},
  publisher    = {{Springer}},
  title        = {{{The ambiguity of errors for work and learning: Introduction to the volume}}},
  year         = {{2012}},
}

@inbook{3639,
  author       = {{Harteis, Christian and Bauer, Johannes and Heid, Helmut}},
  booktitle    = {{Human Fallibility}},
  editor       = {{Bauer, Johannes and Harteis, Christian}},
  pages        = {{255----265}},
  publisher    = {{Springer}},
  title        = {{{Research on human fallibility and learning from errors at work: Challenges for theory, research, and practice}}},
  year         = {{2012}},
}

@inbook{3640,
  author       = {{Harteis, Christian and Frost, Franziska}},
  booktitle    = {{Human Fallibility}},
  editor       = {{Bauer, Johannes and Harteis, Christian}},
  pages        = {{141----153}},
  publisher    = {{Springer}},
  title        = {{{Error Orientation in the Context of Intuitive and Competent Behaviour: Results of an Exploratory Study in the Domain of Emergency Medicine}}},
  year         = {{2012}},
}

