@inproceedings{46679,
  author       = {{Garnefeld, I. and Böhm, Eva and Feider, L.}},
  booktitle    = {{2017 AMA Winter Academic Conference, Orlando, FL}},
  location     = {{Orlando, FL}},
  title        = {{{Managing the necessary evil: Can payment methods reduce product returns (ausgezeichnet mit Best Paper Award)}}},
  year         = {{2017}},
}

@inproceedings{46680,
  author       = {{Cramer, C. and Böhm, Eva and Eggert, A.}},
  booktitle    = {{2017 AMA Winter Academic Conference, Orlando, FL}},
  location     = {{Orlando, FL}},
  title        = {{{Service Awards: Do They Help or Harm in Case of a Service Failure?}}},
  year         = {{2017}},
}

@article{46108,
  author       = {{Klowait, Nils}},
  journal      = {{The International Journal of Communication and Linguistic Studies}},
  number       = {{1}},
  pages        = {{19--37}},
  title        = {{{A Conceptual Framework for Researching Emergent Social Orderings in Encounters with Automated Computer-Telephone Interviewing Agents}}},
  volume       = {{15}},
  year         = {{2017}},
}

@article{46109,
  author       = {{Klowait, Nils}},
  journal      = {{Asian Journal of Information Technology}},
  pages        = {{24--31}},
  title        = {{{Technogenic Institutional Talk in an Automated Computer-Telephone Interviewing System}}},
  doi          = {{10.36478/ajit.2017.24.31}},
  volume       = {{16}},
  year         = {{2017}},
}

@article{46638,
  author       = {{Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Böhm, Eva}},
  issn         = {{0019-8501}},
  journal      = {{Industrial Marketing Management}},
  keywords     = {{Marketing}},
  pages        = {{42--55}},
  publisher    = {{Elsevier BV}},
  title        = {{{Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action}}},
  doi          = {{10.1016/j.indmarman.2017.06.015}},
  volume       = {{66}},
  year         = {{2017}},
}

@article{46639,
  abstract     = {{<jats:sec>
<jats:title content-type="abstract-subheading">Purpose</jats:title>
<jats:p>Many manufacturing firms entrust partners to provide services on their behalf. However, it is not clear whether and when firms can capture the potential value advantages of outsourcing business services. The purpose of this paper is to investigate the effects of different types of business service outsourcing on firm value.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title>
<jats:p>The paper uses event study methodology to estimate the impact of business service outsourcing announcements on abnormal returns of publicly traded manufacturing companies in Europe.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Findings</jats:title>
<jats:p>External service outsourcing that directly affects the company’s customers leads to more favorable outcomes than internal service outsourcing. This effect is contingent on the strategic outsourcing intention, the service’s reliance on technology, and the choice of the outsourcing partner.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Research limitations/implications</jats:title>
<jats:p>Findings show that firm value depends critically on the service value it delivers to customers. Future research could explore further contingency variables, and investigate the role of service outsourcing networks and relationships.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Practical implications</jats:title>
<jats:p>The insights of this study help managers to decide why, how, and to whom they should outsource their business services, as well as how to justify their outsourcing decisions, and how to communicate them toward the financial markets.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Originality/value</jats:title>
<jats:p>This research sheds light on the value implications of outsourcing decisions. Two types of business service outsourcing are distinguished, namely, internal and external. Furthermore, the study enhances our understanding of a contingency perspective on service outsourcing decisions.</jats:p>
</jats:sec>}},
  author       = {{Eggert, Andreas and Böhm, Eva and Cramer, Christina}},
  issn         = {{1757-5818}},
  journal      = {{Journal of Service Management}},
  keywords     = {{Strategy and Management, Tourism, Leisure and Hospitality Management, Business, Management and Accounting (miscellaneous)}},
  number       = {{3}},
  pages        = {{476--498}},
  publisher    = {{Emerald}},
  title        = {{{Business service outsourcing in manufacturing firms: an event study}}},
  doi          = {{10.1108/josm-11-2016-0306}},
  volume       = {{28}},
  year         = {{2017}},
}

@article{46714,
  author       = {{Allerdissen, Meike and Güldenpenning, Iris and Schack, Thomas and Bläsing, Bettina}},
  journal      = {{Psychology of Sport and Exercise}},
  pages        = {{123–130}},
  publisher    = {{Elsevier}},
  title        = {{{Recognizing fencing attacks from auditory and visual information: A comparison between expert fencers and novices}}},
  doi          = {{https://doi.org/10.1016/j.psychsport.2017.04.009}},
  volume       = {{31}},
  year         = {{2017}},
}

@article{46711,
  author       = {{Güldenpenning, Iris and Kunde, Wilfried and Weigelt, Matthias}},
  journal      = {{Frontiers in Psychology}},
  pages        = {{917}},
  publisher    = {{Frontiers Media SA}},
  title        = {{{How to trick your opponent: A review article on deceptive actions in interactive sports}}},
  doi          = {{https://doi.org/10.3389/fpsyg.2017.00917}},
  volume       = {{8}},
  year         = {{2017}},
}

@article{46718,
  abstract     = {{Basketball players’ responses to an opposing players’ pass direction are typically delayed when the opposing player gazes in another than the pass direction. Here, we studied the role of basketball expertise on this, the so-called head-fake effect, in three groups of participants (basketball experts, soccer players, and non-athletes). The specific focus was on the dependency of the head-fake effect on previous fake experience as an index of control over the processing of task-irrelevant gaze information. Whereas (overall) the head-fake effect was of similar size in all expertise groups, preceding fake experience removed the head-fake effect in basketball players, but not in non-experts. Accordingly, basketball expertise allows for higher levels of control over the processing of task-irrelevant gaze information.}},
  author       = {{Weigelt, Matthias and Güldenpenning, Iris and Steggemann-Weinrich, Yvonne and Alhaj Ahmad Alaboud, Mustafa and Kunde, Wilfried}},
  journal      = {{Psychonomic Bulletin & Review}},
  pages        = {{828–834}},
  publisher    = {{Springer}},
  title        = {{{Control over the processing of the opponent’s gaze direction in basketball experts}}},
  doi          = {{https://doi.org/10.3758/s13423-016-1140-4}},
  volume       = {{24}},
  year         = {{2017}},
}

@inproceedings{46911,
  author       = {{Seegelke, Christian and Güldenpenning, Iris and Dettling, Julian and Schack, Thomas}},
  booktitle    = {{2nd International Convention of Psychological Science }},
  location     = {{Wien}},
  title        = {{{Two visual streams in action: Evidence for distinct priming effects}}},
  year         = {{2017}},
}

@article{45589,
  author       = {{Kesternich, Martin and Lange, Andreas and Sturm, Bodo}},
  issn         = {{1386-4157}},
  journal      = {{Experimental Economics}},
  keywords     = {{Economics, Econometrics and Finance (miscellaneous)}},
  number       = {{1}},
  pages        = {{180--204}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{On the performance of rule-based contribution schemes under endowment heterogeneity}}},
  doi          = {{10.1007/s10683-017-9535-2}},
  volume       = {{21}},
  year         = {{2017}},
}

@article{45590,
  author       = {{Kesternich, Martin and Reif, Christiane and Rübbelke, Dirk}},
  issn         = {{0924-6460}},
  journal      = {{Environmental and Resource Economics}},
  keywords     = {{Management, Monitoring, Policy and Law, Economics and Econometrics}},
  number       = {{3}},
  pages        = {{403--411}},
  publisher    = {{Springer Science and Business Media LLC}},
  title        = {{{Recent Trends in Behavioral Environmental Economics}}},
  doi          = {{10.1007/s10640-017-0162-3}},
  volume       = {{67}},
  year         = {{2017}},
}

@phdthesis{9979,
  author       = {{Neuhaus, Jan}},
  keywords     = {{Kontaktmodellierung, Rauigkeit}},
  publisher    = {{Shaker}},
  title        = {{{Multiskalen-Kontaktmodellierung unter Berücksichtigung der Rauigkeit und fluiden Zwischenschichten am Beispiel des Rad-Schiene-Kontakts}}},
  year         = {{2017}},
}

@article{46898,
  author       = {{Kehne, Miriam and Breithecker, Jennifer}},
  journal      = {{sportunterricht}},
  number       = {{1}},
  pages        = {{14--19}},
  title        = {{{Die NRW-Sportschule: Zur Vereinbarkeit von Schule und sportlicher Förderung.}}},
  volume       = {{66}},
  year         = {{2017}},
}

@inproceedings{47000,
  author       = {{Weigelt, Matthias and Güldenpenning, Iris and Steggemann-Weinrich, Y. and Alhaj Ahmad Alaboud, M. and Kunde, W.}},
  booktitle    = {{Abstracts of the 59th Conference of Experimental Psychologists (TeaP)}},
  editor       = {{Goschke, T. and Bolte, A. and Kirschbaum, C.}},
  location     = {{Dresden}},
  pages        = {{167}},
  publisher    = {{Pabst Science Publishers}},
  title        = {{{Control over the processing of the opponent’s gaze direction in basketball  experts}}},
  year         = {{2017}},
}

@inproceedings{46998,
  author       = {{Polzien, A. and Güldenpenning, Iris and Weigelt, Matthias}},
  booktitle    = {{ 1st Workshop on Behavior, Emotion and Representation: Building Blocks  of Interaction}},
  title        = {{{Perception during Action Observation  in Combat Sports}}},
  year         = {{2017}},
}

@inproceedings{47001,
  author       = {{Koester, D. and Schack, T. and Güldenpenning, Iris and Schütz, C.}},
  booktitle    = {{Movementis: Brain, Body, Cognition. Abstracts of the Movement and Cognition International Conference}},
  title        = {{{The cognitive structure of  complex movements and a neurophysiological approach}}},
  year         = {{2017}},
}

@inproceedings{46873,
  author       = {{Polzien, Andrea and Güldenpenning, Iris and Weigelt, Matthias}},
  booktitle    = {{1st Workshop on “Behavior, Emotion and Representation: Building Blocks of Interaction”}},
  location     = {{Bielefeld}},
  title        = {{{Perception during Action Observation in Combat Sports}}},
  year         = {{2017}},
}

@article{46141,
  abstract     = {{<jats:title>Abstract</jats:title>
               <jats:p>In this paper, the contractions <jats:italic>shoulda, coulda, woulda</jats:italic> are compared with their respective full forms <jats:italic>should have</jats:italic>, <jats:italic>would have</jats:italic>, and <jats:italic>could have</jats:italic>. Although the full forms are used much more frequently and are, therefore, considered canonical, the non-canonical forms have increased in frequency throughout the better part of the twentieth century. They are predominantly used in American English – in conversation as well as in fictional writing to imitate speech. With respect to their syntactic environment, <jats:italic>shoulda, coulda</jats:italic>, and <jats:italic>woulda</jats:italic> behave differently than their full counterparts since they are often used without subjects and without lexical verbs. Some of these uses can be explained by the fact that <jats:italic>shoulda, coulda</jats:italic>, and <jats:italic>woulda</jats:italic> are not always used as verbal items but also as nouns, adjectives, and interjections. Due to their overall low frequency and their restriction to a particular register, however, it appears they will keep their non-canonical status for the foreseeable future.</jats:p>}},
  author       = {{Freudinger, Markus}},
  issn         = {{2196-4726}},
  journal      = {{Zeitschrift für Anglistik und Amerikanistik}},
  keywords     = {{Literature and Literary Theory, Linguistics and Language, Language and Linguistics}},
  number       = {{3}},
  pages        = {{319--337}},
  publisher    = {{Walter de Gruyter GmbH}},
  title        = {{{<i>Shoulda, Coulda, Woulda</i> – Non-Canonical Forms on the Move?}}},
  doi          = {{10.1515/zaa-2017-0031}},
  volume       = {{65}},
  year         = {{2017}},
}

@inbook{46142,
  author       = {{Freudinger, Markus}},
  booktitle    = {{Exploring the Periphery}},
  editor       = {{Quakernack, Stefanie and Meister, Till and Fulger, Diana and Devos, Nathan}},
  pages        = {{107--130}},
  publisher    = {{Aisthesis Verlag}},
  title        = {{{On the Kinda Peripheral Character of Gotta and what we Oughta Do about it}}},
  year         = {{2017}},
}

