[{"year":"2017","citation":{"bibtex":"@article{Eggert_Boehm_Cramer_2017, title={Business service outsourcing in manufacturing firms: an event study}, number={3}, journal={Journal of Service Management}, author={Eggert, Andreas and Boehm, Eva and Cramer, Christina}, year={2017}, pages={476--498} }","mla":"Eggert, Andreas, et al. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” <i>Journal of Service Management</i>, no. 3, 2017, pp. 476--498.","short":"A. Eggert, E. Boehm, C. Cramer, Journal of Service Management (2017) 476--498.","apa":"Eggert, A., Boehm, E., &#38; Cramer, C. (2017). Business service outsourcing in manufacturing firms: an event study. <i>Journal of Service Management</i>, (3), 476--498.","ama":"Eggert A, Boehm E, Cramer C. Business service outsourcing in manufacturing firms: an event study. <i>Journal of Service Management</i>. 2017;(3):476--498.","chicago":"Eggert, Andreas, Eva Boehm, and Christina Cramer. “Business Service Outsourcing in Manufacturing Firms: An Event Study.” <i>Journal of Service Management</i>, no. 3 (2017): 476--498.","ieee":"A. Eggert, E. Boehm, and C. Cramer, “Business service outsourcing in manufacturing firms: an event study,” <i>Journal of Service Management</i>, no. 3, pp. 476--498, 2017."},"page":"476--498","issue":"3","title":"Business service outsourcing in manufacturing firms: an event study","date_updated":"2022-01-06T07:01:26Z","author":[{"last_name":"Eggert","full_name":"Eggert, Andreas","first_name":"Andreas"},{"last_name":"Boehm","full_name":"Boehm, Eva","first_name":"Eva"},{"full_name":"Cramer, Christina","last_name":"Cramer","first_name":"Christina"}],"date_created":"2018-10-25T08:15:42Z","status":"public","type":"journal_article","publication":"Journal of Service Management","language":[{"iso":"eng"}],"_id":"4838","user_id":"57352","department":[{"_id":"180"}]},{"_id":"4840","user_id":"57352","department":[{"_id":"180"}],"status":"public","type":"journal_article","publication":"Industrial Marketing Management","title":"Service transition: A viable option for manufacturing companies with deteriorating financial performance?","date_updated":"2022-01-06T07:01:27Z","author":[{"first_name":"Eva","full_name":"Boehm, Eva","last_name":"Boehm"},{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"first_name":"Christoph","full_name":"Thiesbrummel, Christoph","last_name":"Thiesbrummel"}],"date_created":"2018-10-25T08:18:08Z","year":"2017","citation":{"short":"E. Boehm, A. Eggert, C. Thiesbrummel, Industrial Marketing Management (2017) 101--111.","bibtex":"@article{Boehm_Eggert_Thiesbrummel_2017, title={Service transition: A viable option for manufacturing companies with deteriorating financial performance?}, journal={Industrial Marketing Management}, author={Boehm, Eva and Eggert, Andreas and Thiesbrummel, Christoph}, year={2017}, pages={101--111} }","mla":"Boehm, Eva, et al. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” <i>Industrial Marketing Management</i>, 2017, pp. 101--111.","apa":"Boehm, E., Eggert, A., &#38; Thiesbrummel, C. (2017). Service transition: A viable option for manufacturing companies with deteriorating financial performance? <i>Industrial Marketing Management</i>, 101--111.","ama":"Boehm E, Eggert A, Thiesbrummel C. Service transition: A viable option for manufacturing companies with deteriorating financial performance? <i>Industrial Marketing Management</i>. 2017:101--111.","chicago":"Boehm, Eva, Andreas Eggert, and Christoph Thiesbrummel. “Service Transition: A Viable Option for Manufacturing Companies with Deteriorating Financial Performance?” <i>Industrial Marketing Management</i>, 2017, 101--111.","ieee":"E. Boehm, A. Eggert, and C. Thiesbrummel, “Service transition: A viable option for manufacturing companies with deteriorating financial performance?,” <i>Industrial Marketing Management</i>, pp. 101--111, 2017."},"page":"101--111"},{"ddc":["040"],"file_date_updated":"2018-11-12T13:21:25Z","language":[{"iso":"eng"}],"_id":"49","project":[{"_id":"1","name":"SFB 901"},{"_id":"17","name":"SFB 901 - Subprojekt C5"},{"_id":"4","name":"SFB 901 - Project Area C"}],"department":[{"_id":"276"}],"user_id":"16205","abstract":[{"lang":"eng","text":"A multiplicity of visual languages have been proposed for representing business models. These languages are claimed to facilitate tasks such as understanding, communicating, and innovating a business model; and have been developed rather independently by scholars from accounting, computer science, information systems, and strategy. Consequently, the existing approaches greatly differ and to some extent contradict each other, for example, regarding their understanding of the business model concept, their terminology, and their visual notations – which means there is little common ground for developing a cumulative stream of research. Therefore, we provide a systematic, cross-disciplinary review of this emerging field and synthesize the pragmatic, semantic, and syntactic foundations of the proposed approaches. Further, we derive an agenda for future research and discuss the challenges that lie ahead to advance the field."}],"status":"public","file":[{"relation":"main_file","success":1,"content_type":"application/pdf","access_level":"closed","file_id":"5501","file_name":"ICIS2017_BMML.pdf","file_size":754019,"date_created":"2018-11-12T13:21:25Z","creator":"dsz","date_updated":"2018-11-12T13:21:25Z"}],"publication":"Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea","type":"conference","title":"Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions","date_updated":"2022-01-06T07:01:28Z","author":[{"first_name":"Thomas","last_name":"John","id":"3952","full_name":"John, Thomas"},{"first_name":"Dennis","last_name":"Kundisch","full_name":"Kundisch, Dennis","id":"21117"},{"last_name":"Szopinski","id":"36372","full_name":"Szopinski, Daniel","first_name":"Daniel"}],"date_created":"2017-10-17T12:41:00Z","year":"2017","citation":{"ama":"John T, Kundisch D, Szopinski D. Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions. In: <i>Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea</i>. ; 2017.","ieee":"T. John, D. Kundisch, and D. Szopinski, “Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions,” in <i>Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea</i>, 2017.","chicago":"John, Thomas, Dennis Kundisch, and Daniel Szopinski. “Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions.” In <i>Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea</i>, 2017.","apa":"John, T., Kundisch, D., &#38; Szopinski, D. (2017). Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions. In <i>Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea</i>.","short":"T. John, D. Kundisch, D. Szopinski, in: Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea, 2017.","mla":"John, Thomas, et al. “Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions.” <i>Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea</i>, 2017.","bibtex":"@inproceedings{John_Kundisch_Szopinski_2017, title={Visual Languages for Modeling Business Models: A Critical Review and Future Research Directions}, booktitle={Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea}, author={John, Thomas and Kundisch, Dennis and Szopinski, Daniel}, year={2017} }"},"has_accepted_license":"1"},{"title":"Kundenwert","doi":"10.1007/978-3-658-10920-2","date_updated":"2022-01-06T07:01:29Z","publisher":"Springer Fachmedien Wiesbaden","date_created":"2018-10-26T08:35:05Z","year":"2017","place":"Wiesbaden","citation":{"bibtex":"@book{Helm_Günter_Eggert_2017, place={Wiesbaden}, title={Kundenwert}, DOI={<a href=\"https://doi.org/10.1007/978-3-658-10920-2\">10.1007/978-3-658-10920-2</a>}, publisher={Springer Fachmedien Wiesbaden}, year={2017} }","mla":"Helm, Sabrina, et al., editors. <i>Kundenwert</i>. Springer Fachmedien Wiesbaden, 2017, doi:<a href=\"https://doi.org/10.1007/978-3-658-10920-2\">10.1007/978-3-658-10920-2</a>.","short":"S. Helm, B. Günter, A. Eggert, eds., Kundenwert, Springer Fachmedien Wiesbaden, Wiesbaden, 2017.","apa":"Helm, S., Günter, B., &#38; Eggert, A. (Eds.). (2017). <i>Kundenwert</i>. Wiesbaden: Springer Fachmedien Wiesbaden. <a href=\"https://doi.org/10.1007/978-3-658-10920-2\">https://doi.org/10.1007/978-3-658-10920-2</a>","chicago":"Helm, Sabrina, Bernd Günter, and Andreas Eggert, eds. <i>Kundenwert</i>. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. <a href=\"https://doi.org/10.1007/978-3-658-10920-2\">https://doi.org/10.1007/978-3-658-10920-2</a>.","ieee":"S. Helm, B. Günter, and A. Eggert, Eds., <i>Kundenwert</i>. Wiesbaden: Springer Fachmedien Wiesbaden, 2017.","ama":"Helm S, Günter B, Eggert A, eds. <i>Kundenwert</i>. Wiesbaden: Springer Fachmedien Wiesbaden; 2017. doi:<a href=\"https://doi.org/10.1007/978-3-658-10920-2\">10.1007/978-3-658-10920-2</a>"},"publication_status":"published","publication_identifier":{"isbn":["9783658109196","9783658109202"]},"_id":"4908","user_id":"57352","department":[{"_id":"178"},{"_id":"180"}],"editor":[{"full_name":"Helm, Sabrina","last_name":"Helm","first_name":"Sabrina"},{"last_name":"Günter","full_name":"Günter, Bernd","first_name":"Bernd"},{"last_name":"Eggert","full_name":"Eggert, Andreas","first_name":"Andreas"}],"status":"public","type":"book_editor"},{"publication_status":"published","issue":"79","year":"2017","page":"181--188","citation":{"apa":"Wangenheim, F. v, Wünderlich, N. V., &#38; Schumann, J. H. (2017). Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. <i>Journal of Business Research</i>, (79), 181--188.","mla":"Wangenheim, Florian v, et al. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” <i>Journal of Business Research</i>, no. 79, Elsevier, 2017, pp. 181--188.","bibtex":"@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and Wünderlich, Nancy V and Schumann, Jan H}, year={2017}, pages={181--188} }","short":"F. v Wangenheim, N.V. Wünderlich, J.H. Schumann, Journal of Business Research (2017) 181--188.","ama":"Wangenheim F v, Wünderlich NV, Schumann JH. Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. <i>Journal of Business Research</i>. 2017;(79):181--188.","ieee":"F. v Wangenheim, N. V. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts,” <i>Journal of Business Research</i>, no. 79, pp. 181--188, 2017.","chicago":"Wangenheim, Florian v, Nancy V Wünderlich, and Jan H Schumann. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” <i>Journal of Business Research</i>, no. 79 (2017): 181--188."},"publisher":"Elsevier","date_updated":"2022-01-06T07:01:29Z","date_created":"2018-10-26T09:41:17Z","author":[{"first_name":"Florian v","last_name":"Wangenheim","full_name":"Wangenheim, Florian v"},{"first_name":"Nancy V","full_name":"Wünderlich, Nancy V","last_name":"Wünderlich"},{"full_name":"Schumann, Jan H","last_name":"Schumann","first_name":"Jan H"}],"title":"Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts","publication":"Journal of Business Research","type":"journal_article","abstract":[{"lang":"eng","text":"Manufacturers increasingly integrate information and communication technologies into their products so that they can provide IT-based services. Organizations that formerly concentrated on transactional sales thus confront a new challenge associated with managing service usage—retention and extracting value from investments in smart technology. This study combines a marketing and an information systems perspective in a field study conducted jointly with a large European car manufacturer. Understanding the renewal decision for IT-based service contracts requires knowledge from both disciplines. The paper shows that combining behavioral predictor variables stemming from marketing research and technology-related perceptual variables stemming from technology acceptance research increases the explanatory power and prediction accuracy of forecasting models for customer renewal decisions. Specifically, the authors show that perceptions of usefulness become more important the longer customers use IT-based services and the more services they use within the service contract."}],"status":"public","_id":"4933","department":[{"_id":"178"}],"user_id":"37741","article_type":"original","language":[{"iso":"eng"}]},{"publication":"Kundenwert","type":"book_chapter","status":"public","user_id":"57352","_id":"4939","publication_identifier":{"isbn":["9783834943453","9783834992888"]},"publication_status":"published","page":"41-59","citation":{"bibtex":"@inbook{Eggert_2017, place={Wiesbaden}, title={Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration}, DOI={<a href=\"https://doi.org/10.1007/978-3-8349-9288-8_2\">10.1007/978-3-8349-9288-8_2</a>}, booktitle={Kundenwert}, publisher={Gabler Verlag}, author={Eggert, Andreas}, year={2017}, pages={41–59} }","short":"A. Eggert, in: Kundenwert, Gabler Verlag, Wiesbaden, 2017, pp. 41–59.","mla":"Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und Versuch Einer Integration.” <i>Kundenwert</i>, Gabler Verlag, 2017, pp. 41–59, doi:<a href=\"https://doi.org/10.1007/978-3-8349-9288-8_2\">10.1007/978-3-8349-9288-8_2</a>.","apa":"Eggert, A. (2017). Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration. In <i>Kundenwert</i> (pp. 41–59). Wiesbaden: Gabler Verlag. <a href=\"https://doi.org/10.1007/978-3-8349-9288-8_2\">https://doi.org/10.1007/978-3-8349-9288-8_2</a>","ama":"Eggert A. Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration. In: <i>Kundenwert</i>. Wiesbaden: Gabler Verlag; 2017:41-59. doi:<a href=\"https://doi.org/10.1007/978-3-8349-9288-8_2\">10.1007/978-3-8349-9288-8_2</a>","ieee":"A. Eggert, “Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration,” in <i>Kundenwert</i>, Wiesbaden: Gabler Verlag, 2017, pp. 41–59.","chicago":"Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und Versuch Einer Integration.” In <i>Kundenwert</i>, 41–59. Wiesbaden: Gabler Verlag, 2017. <a href=\"https://doi.org/10.1007/978-3-8349-9288-8_2\">https://doi.org/10.1007/978-3-8349-9288-8_2</a>."},"year":"2017","place":"Wiesbaden","date_created":"2018-10-26T09:54:32Z","author":[{"last_name":"Eggert","full_name":"Eggert, Andreas","first_name":"Andreas"}],"publisher":"Gabler Verlag","date_updated":"2022-01-06T07:01:29Z","doi":"10.1007/978-3-8349-9288-8_2","title":"Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration"},{"status":"public","type":"book_chapter","publication":"Kundenwert","_id":"4941","user_id":"57352","department":[{"_id":"178"},{"_id":"180"}],"year":"2017","place":"Wiesbaden","citation":{"mla":"Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und Versuch Einer Integration.” <i>Kundenwert</i>, Springer Fachmedien Wiesbaden, 2017, pp. 37–51, doi:<a href=\"https://doi.org/10.1007/978-3-658-10920-2_2\">10.1007/978-3-658-10920-2_2</a>.","short":"A. Eggert, in: Kundenwert, Springer Fachmedien Wiesbaden, Wiesbaden, 2017, pp. 37–51.","bibtex":"@inbook{Eggert_2017, place={Wiesbaden}, title={Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration}, DOI={<a href=\"https://doi.org/10.1007/978-3-658-10920-2_2\">10.1007/978-3-658-10920-2_2</a>}, booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Eggert, Andreas}, year={2017}, pages={37–51} }","apa":"Eggert, A. (2017). Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration. In <i>Kundenwert</i> (pp. 37–51). Wiesbaden: Springer Fachmedien Wiesbaden. <a href=\"https://doi.org/10.1007/978-3-658-10920-2_2\">https://doi.org/10.1007/978-3-658-10920-2_2</a>","ama":"Eggert A. Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration. In: <i>Kundenwert</i>. Wiesbaden: Springer Fachmedien Wiesbaden; 2017:37-51. doi:<a href=\"https://doi.org/10.1007/978-3-658-10920-2_2\">10.1007/978-3-658-10920-2_2</a>","chicago":"Eggert, Andreas. “Die Zwei Perspektiven Des Kundenwerts: Darstellung Und Versuch Einer Integration.” In <i>Kundenwert</i>, 37–51. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. <a href=\"https://doi.org/10.1007/978-3-658-10920-2_2\">https://doi.org/10.1007/978-3-658-10920-2_2</a>.","ieee":"A. Eggert, “Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration,” in <i>Kundenwert</i>, Wiesbaden: Springer Fachmedien Wiesbaden, 2017, pp. 37–51."},"page":"37-51","publication_status":"published","publication_identifier":{"isbn":["9783658109196","9783658109202"]},"title":"Die zwei Perspektiven des Kundenwerts: Darstellung und Versuch einer Integration","doi":"10.1007/978-3-658-10920-2_2","date_updated":"2022-01-06T07:01:30Z","publisher":"Springer Fachmedien Wiesbaden","date_created":"2018-10-26T09:57:19Z","author":[{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"}]},{"status":"public","type":"book_chapter","publication":"Kundenwert","_id":"4942","user_id":"57352","department":[{"_id":"178"},{"_id":"180"}],"year":"2017","place":"Wiesbaden","citation":{"ama":"Helm S, Günter B, Eggert A. Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen. In: <i>Kundenwert</i>. Wiesbaden: Springer Fachmedien Wiesbaden; 2017:3-34. doi:<a href=\"https://doi.org/10.1007/978-3-658-10920-2_1\">10.1007/978-3-658-10920-2_1</a>","chicago":"Helm, Sabrina, Bernd Günter, and Andreas Eggert. “Kundenwert – Eine Einführung in Die Theoretischen Und Praktischen Herausforderungen Der Bewertung von Kundenbeziehungen.” In <i>Kundenwert</i>, 3–34. Wiesbaden: Springer Fachmedien Wiesbaden, 2017. <a href=\"https://doi.org/10.1007/978-3-658-10920-2_1\">https://doi.org/10.1007/978-3-658-10920-2_1</a>.","ieee":"S. Helm, B. Günter, and A. Eggert, “Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen,” in <i>Kundenwert</i>, Wiesbaden: Springer Fachmedien Wiesbaden, 2017, pp. 3–34.","bibtex":"@inbook{Helm_Günter_Eggert_2017, place={Wiesbaden}, title={Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen}, DOI={<a href=\"https://doi.org/10.1007/978-3-658-10920-2_1\">10.1007/978-3-658-10920-2_1</a>}, booktitle={Kundenwert}, publisher={Springer Fachmedien Wiesbaden}, author={Helm, Sabrina and Günter, Bernd and Eggert, Andreas}, year={2017}, pages={3–34} }","mla":"Helm, Sabrina, et al. “Kundenwert – Eine Einführung in Die Theoretischen Und Praktischen Herausforderungen Der Bewertung von Kundenbeziehungen.” <i>Kundenwert</i>, Springer Fachmedien Wiesbaden, 2017, pp. 3–34, doi:<a href=\"https://doi.org/10.1007/978-3-658-10920-2_1\">10.1007/978-3-658-10920-2_1</a>.","short":"S. Helm, B. Günter, A. Eggert, in: Kundenwert, Springer Fachmedien Wiesbaden, Wiesbaden, 2017, pp. 3–34.","apa":"Helm, S., Günter, B., &#38; Eggert, A. (2017). Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen. In <i>Kundenwert</i> (pp. 3–34). Wiesbaden: Springer Fachmedien Wiesbaden. <a href=\"https://doi.org/10.1007/978-3-658-10920-2_1\">https://doi.org/10.1007/978-3-658-10920-2_1</a>"},"page":"3-34","publication_status":"published","publication_identifier":{"isbn":["9783658109196","9783658109202"]},"title":"Kundenwert – eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen","doi":"10.1007/978-3-658-10920-2_1","publisher":"Springer Fachmedien Wiesbaden","date_updated":"2022-01-06T07:01:30Z","author":[{"first_name":"Sabrina","full_name":"Helm, Sabrina","last_name":"Helm"},{"first_name":"Bernd","last_name":"Günter","full_name":"Günter, Bernd"},{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"}],"date_created":"2018-10-26T09:58:46Z"},{"publication_status":"published","issue":"79","year":"2017","page":"181--188","citation":{"ama":"Wangenheim F v, Wünderlich N, Schumann JH. Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. <i>Journal of Business Research</i>. 2017;(79):181--188.","chicago":"Wangenheim, Florian v, Nancy Wünderlich, and Jan H Schumann. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” <i>Journal of Business Research</i>, no. 79 (2017): 181--188.","ieee":"F. v Wangenheim, N. Wünderlich, and J. H. Schumann, “Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts,” <i>Journal of Business Research</i>, no. 79, pp. 181--188, 2017.","bibtex":"@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and Wünderlich, Nancy and Schumann, Jan H}, year={2017}, pages={181--188} }","short":"F. v Wangenheim, N. Wünderlich, J.H. Schumann, Journal of Business Research (2017) 181--188.","mla":"Wangenheim, Florian v, et al. “Renew or Cancel? Drivers of Customer Renewal Decisions for IT-Based Service Contracts.” <i>Journal of Business Research</i>, no. 79, Elsevier, 2017, pp. 181--188.","apa":"Wangenheim, F. v, Wünderlich, N., &#38; Schumann, J. H. (2017). Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts. <i>Journal of Business Research</i>, (79), 181--188."},"date_updated":"2022-01-06T07:01:30Z","publisher":"Elsevier","date_created":"2018-10-26T10:11:34Z","author":[{"first_name":"Florian v","full_name":"Wangenheim, Florian v","last_name":"Wangenheim"},{"first_name":"Nancy","last_name":"Wünderlich","id":"36392","full_name":"Wünderlich, Nancy"},{"last_name":"Schumann","full_name":"Schumann, Jan H","first_name":"Jan H"}],"title":"Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts","publication":"Journal of Business Research","type":"journal_article","abstract":[{"lang":"eng","text":"Manufacturers increasingly integrate information and communication technologies into their products so that they can provide IT-based services. Organizations that formerly concentrated on transactional sales thus confront a new challenge associated with managing service usage—retention and extracting value from investments in smart technology. This study combines a marketing and an information systems perspective in a field study conducted jointly with a large European car manufacturer. Understanding the renewal decision for IT-based service contracts requires knowledge from both disciplines. The paper shows that combining behavioral predictor variables stemming from marketing research and technology-related perceptual variables stemming from technology acceptance research increases the explanatory power and prediction accuracy of forecasting models for customer renewal decisions. Specifically, the authors show that perceptions of usefulness become more important the longer customers use IT-based services and the more services they use within the service contract."}],"status":"public","_id":"4947","department":[{"_id":"178"},{"_id":"181"}],"user_id":"37741","keyword":["IT-based service","Smart services","Contract renewal","Retention","Customer churn","Free trial"],"article_type":"original","language":[{"iso":"eng"}]},{"publication":"Journal of Business Research","type":"journal_article","status":"public","abstract":[{"text":"The service encounter – one of the foundational concepts in service research – is fundamentally changing due to rapid evolutions in technology. In this paper, we offer an updated perspective on what we label the “Service Encounter 2.0”. To this end, we develop a conceptual framework that captures the essence of the Service Encounter 2.0 and provides a synthesis of the changing interdependent roles of technology, employees, and customers. We find that technology either augments or substitutes service employees, and can foster network connections. In turn, employees and customers are taking on the role of enabler, innovator, coordinator and differentiator. In addition, we identify critical areas for future research on this important topic.","lang":"eng"}],"department":[{"_id":"178"},{"_id":"181"}],"user_id":"37741","_id":"4949","language":[{"iso":"eng"}],"keyword":["Service encounter","Technology roles","Employee roles","Customer roles","Employee experience","Customer experience"],"article_type":"original","issue":"79","publication_status":"published","page":"238--246","citation":{"apa":"Larivière, B., Bowen, D., Andreassen, T. W., Kunz, W., Sirianni, N. J., Voss, C., … De Keyser, A. (2017). “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers. <i>Journal of Business Research</i>, (79), 238--246.","mla":"Larivière, Bart, et al. “‘Service Encounter 2.0’: An Investigation into the Roles of Technology, Employees and Customers.” <i>Journal of Business Research</i>, no. 79, Elsevier, 2017, pp. 238--246.","bibtex":"@article{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title={“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne}, year={2017}, pages={238--246} }","short":"B. Larivière, D. Bowen, T.W. Andreassen, W. Kunz, N.J. Sirianni, C. Voss, N. Wünderlich, A. De Keyser, Journal of Business Research (2017) 238--246.","chicago":"Larivière, Bart, David Bowen, Tor W Andreassen, Werner Kunz, Nancy J Sirianni, Chris Voss, Nancy Wünderlich, and Arne De Keyser. “‘Service Encounter 2.0’: An Investigation into the Roles of Technology, Employees and Customers.” <i>Journal of Business Research</i>, no. 79 (2017): 238--246.","ieee":"B. Larivière <i>et al.</i>, “‘Service Encounter 2.0’: An investigation into the roles of technology, employees and customers,” <i>Journal of Business Research</i>, no. 79, pp. 238--246, 2017.","ama":"Larivière B, Bowen D, Andreassen TW, et al. “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers. <i>Journal of Business Research</i>. 2017;(79):238--246."},"year":"2017","author":[{"first_name":"Bart","full_name":"Larivière, Bart","last_name":"Larivière"},{"last_name":"Bowen","full_name":"Bowen, David","first_name":"David"},{"first_name":"Tor W","full_name":"Andreassen, Tor W","last_name":"Andreassen"},{"first_name":"Werner","last_name":"Kunz","full_name":"Kunz, Werner"},{"full_name":"Sirianni, Nancy J","last_name":"Sirianni","first_name":"Nancy J"},{"first_name":"Chris","last_name":"Voss","full_name":"Voss, Chris"},{"first_name":"Nancy","full_name":"Wünderlich, Nancy","id":"36392","last_name":"Wünderlich"},{"first_name":"Arne","last_name":"De Keyser","full_name":"De Keyser, Arne"}],"date_created":"2018-10-26T10:15:22Z","date_updated":"2022-01-06T07:01:30Z","publisher":"Elsevier","title":"“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers"},{"_id":"4955","user_id":"37741","department":[{"_id":"178"},{"_id":"181"}],"language":[{"iso":"eng"}],"type":"conference","publication":"Proceedings of the 38th International Conference on Information Systems (ICIS 2017)","status":"public","date_updated":"2022-01-06T07:01:30Z","date_created":"2018-10-26T10:32:20Z","author":[{"first_name":"Nancy","last_name":"Wünderlich","full_name":"Wünderlich, Nancy","id":"36392"},{"last_name":"Paluch","full_name":"Paluch, Stefanie ","first_name":"Stefanie "}],"title":"A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents","conference":{"name":"38th International Conference on Information Systems (ICIS 2017)","location":"Seoul, Korea"},"publication_status":"published","year":"2017","citation":{"ama":"Wünderlich N, Paluch S. A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In: <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>. ; 2017.","ieee":"N. Wünderlich and S. Paluch, “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents,” in <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, Seoul, Korea, 2017.","chicago":"Wünderlich, Nancy, and Stefanie  Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” In <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, 2017.","bibtex":"@inproceedings{Wünderlich_Paluch_2017, title={A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents}, booktitle={Proceedings of the 38th International Conference on Information Systems (ICIS 2017)}, author={Wünderlich, Nancy and Paluch, Stefanie }, year={2017} }","mla":"Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, 2017.","short":"N. Wünderlich, S. Paluch, in: Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.","apa":"Wünderlich, N., &#38; Paluch, S. (2017). A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>. Seoul, Korea."}},{"status":"public","type":"conference","publication":"Proceedings of the 2017 Frontiers in Service Conference","language":[{"iso":"eng"}],"user_id":"37741","department":[{"_id":"178"},{"_id":"181"}],"_id":"4956","citation":{"mla":"Teßmer, Isabel, et al. “How to Design Successful Gamification in Retail: The Benefits and Pitfalls of Affordances.” <i>Proceedings of the 2017 Frontiers in Service Conference</i>, 2017.","short":"I. Teßmer, M. Olsson, A. Gustafsson, N. Wünderlich, in: Proceedings of the 2017 Frontiers in Service Conference, 2017.","bibtex":"@inproceedings{Teßmer_Olsson_Gustafsson_Wünderlich_2017, title={How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances}, booktitle={Proceedings of the 2017 Frontiers in Service Conference}, author={Teßmer, Isabel and Olsson, Marcus and Gustafsson, Anders and Wünderlich, Nancy}, year={2017} }","apa":"Teßmer, I., Olsson, M., Gustafsson, A., &#38; Wünderlich, N. (2017). How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances. In <i>Proceedings of the 2017 Frontiers in Service Conference</i>. New York City, USA.","ama":"Teßmer I, Olsson M, Gustafsson A, Wünderlich N. How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances. In: <i>Proceedings of the 2017 Frontiers in Service Conference</i>. ; 2017.","chicago":"Teßmer, Isabel, Marcus Olsson, Anders Gustafsson, and Nancy Wünderlich. “How to Design Successful Gamification in Retail: The Benefits and Pitfalls of Affordances.” In <i>Proceedings of the 2017 Frontiers in Service Conference</i>, 2017.","ieee":"I. Teßmer, M. Olsson, A. Gustafsson, and N. Wünderlich, “How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances,” in <i>Proceedings of the 2017 Frontiers in Service Conference</i>, New York City, USA, 2017."},"year":"2017","publication_status":"published","conference":{"location":"New York City, USA","name":"2017 Frontiers in Service Conference"},"title":"How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances","author":[{"first_name":"Isabel","last_name":"Teßmer","full_name":"Teßmer, Isabel"},{"first_name":"Marcus","last_name":"Olsson","full_name":"Olsson, Marcus"},{"first_name":"Anders","full_name":"Gustafsson, Anders","last_name":"Gustafsson"},{"first_name":"Nancy","id":"36392","full_name":"Wünderlich, Nancy","last_name":"Wünderlich"}],"date_created":"2018-10-26T10:35:18Z","date_updated":"2022-01-06T07:01:30Z"},{"title":"The Role of Contract Types for Employees’ Public Service Motivation","author":[{"first_name":"Christian","last_name":"Grund","full_name":"Grund, Christian"},{"last_name":"Thommes","id":"72497","full_name":"Thommes, Kirsten","first_name":"Kirsten"}],"date_created":"2018-10-29T07:58:38Z","date_updated":"2022-01-06T07:01:31Z","citation":{"ieee":"C. Grund and K. Thommes, “The Role of Contract Types for Employees’ Public Service Motivation,” <i>Schmalenbach Business Review</i>, no. 4, pp. 377--398, 2017.","chicago":"Grund, Christian, and Kirsten Thommes. “The Role of Contract Types for Employees’ Public Service Motivation.” <i>Schmalenbach Business Review</i>, no. 4 (2017): 377--398.","ama":"Grund C, Thommes K. The Role of Contract Types for Employees’ Public Service Motivation. <i>Schmalenbach Business Review</i>. 2017;(4):377--398.","short":"C. Grund, K. Thommes, Schmalenbach Business Review (2017) 377--398.","mla":"Grund, Christian, and Kirsten Thommes. “The Role of Contract Types for Employees’ Public Service Motivation.” <i>Schmalenbach Business Review</i>, no. 4, 2017, pp. 377--398.","bibtex":"@article{Grund_Thommes_2017, title={The Role of Contract Types for Employees’ Public Service Motivation}, number={4}, journal={Schmalenbach Business Review}, author={Grund, Christian and Thommes, Kirsten}, year={2017}, pages={377--398} }","apa":"Grund, C., &#38; Thommes, K. (2017). The Role of Contract Types for Employees’ Public Service Motivation. <i>Schmalenbach Business Review</i>, (4), 377--398."},"page":"377--398","year":"2017","issue":"4","user_id":"69384","department":[{"_id":"178"},{"_id":"184"}],"_id":"4966","status":"public","type":"journal_article","publication":"Schmalenbach Business Review"},{"status":"public","type":"conference","publication":"Academy of Management Proceedings","_id":"4987","user_id":"69384","department":[{"_id":"178"},{"_id":"184"}],"year":"2017","citation":{"short":"J. Klabuhn, K. Thommes, in: Academy of Management Proceedings, 2017, p. 15119.","bibtex":"@inproceedings{Klabuhn_Thommes_2017, title={Age diversity and its effects on team performance}, number={1}, booktitle={Academy of Management Proceedings}, author={Klabuhn, Janny and Thommes, Kirsten}, year={2017}, pages={15119} }","mla":"Klabuhn, Janny, and Kirsten Thommes. “Age Diversity and Its Effects on Team Performance.” <i>Academy of Management Proceedings</i>, no. 1, 2017, p. 15119.","apa":"Klabuhn, J., &#38; Thommes, K. (2017). Age diversity and its effects on team performance. In <i>Academy of Management Proceedings</i> (p. 15119).","chicago":"Klabuhn, Janny, and Kirsten Thommes. “Age Diversity and Its Effects on Team Performance.” In <i>Academy of Management Proceedings</i>, 15119, 2017.","ieee":"J. Klabuhn and K. Thommes, “Age diversity and its effects on team performance,” in <i>Academy of Management Proceedings</i>, 2017, no. 1, p. 15119.","ama":"Klabuhn J, Thommes K. Age diversity and its effects on team performance. In: <i>Academy of Management Proceedings</i>. ; 2017:15119."},"page":"15119","issue":"1","title":"Age diversity and its effects on team performance","date_updated":"2022-01-06T07:01:33Z","date_created":"2018-10-29T10:47:29Z","author":[{"full_name":"Klabuhn, Janny","last_name":"Klabuhn","first_name":"Janny"},{"id":"72497","full_name":"Thommes, Kirsten","last_name":"Thommes","first_name":"Kirsten"}]},{"_id":"698","project":[{"_id":"1","name":"SFB 901"},{"_id":"13","name":"SFB 901 - Subprojekt C1"},{"_id":"4","name":"SFB 901 - Project Area C"}],"user_id":"15504","type":"bachelorsthesis","status":"public","date_updated":"2022-01-06T07:03:25Z","publisher":"Universität Paderborn","date_created":"2017-11-14T08:02:46Z","author":[{"first_name":"Ngoc Chi","full_name":"Banh, Ngoc Chi","last_name":"Banh"}],"title":"As Asynchronous Adaption of a Churn-resistant Overlay Network","year":"2017","citation":{"apa":"Banh, N. C. (2017). <i>As Asynchronous Adaption of a Churn-resistant Overlay Network</i>. Universität Paderborn.","short":"N.C. Banh, As Asynchronous Adaption of a Churn-Resistant Overlay Network, Universität Paderborn, 2017.","bibtex":"@book{Banh_2017, title={As Asynchronous Adaption of a Churn-resistant Overlay Network}, publisher={Universität Paderborn}, author={Banh, Ngoc Chi}, year={2017} }","mla":"Banh, Ngoc Chi. <i>As Asynchronous Adaption of a Churn-Resistant Overlay Network</i>. Universität Paderborn, 2017.","ama":"Banh NC. <i>As Asynchronous Adaption of a Churn-Resistant Overlay Network</i>. Universität Paderborn; 2017.","chicago":"Banh, Ngoc Chi. <i>As Asynchronous Adaption of a Churn-Resistant Overlay Network</i>. Universität Paderborn, 2017.","ieee":"N. C. Banh, <i>As Asynchronous Adaption of a Churn-resistant Overlay Network</i>. Universität Paderborn, 2017."}},{"year":"2017","citation":{"apa":"Sundermeier, J. (2017). <i>Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions</i>. Universität Paderborn.","bibtex":"@book{Sundermeier_2017, title={Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions}, publisher={Universität Paderborn}, author={Sundermeier, Jannik}, year={2017} }","short":"J. Sundermeier, Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions, Universität Paderborn, 2017.","mla":"Sundermeier, Jannik. <i>Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions</i>. Universität Paderborn, 2017.","ama":"Sundermeier J. <i>Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions</i>. Universität Paderborn; 2017.","chicago":"Sundermeier, Jannik. <i>Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions</i>. Universität Paderborn, 2017.","ieee":"J. Sundermeier, <i>Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions</i>. Universität Paderborn, 2017."},"date_updated":"2022-01-06T07:03:25Z","publisher":"Universität Paderborn","supervisor":[{"full_name":"Scheideler, Christian","id":"20792","last_name":"Scheideler","first_name":"Christian"}],"date_created":"2017-11-14T08:03:45Z","author":[{"first_name":"Jannik","full_name":"Sundermeier, Jannik","id":"38705","last_name":"Sundermeier"}],"title":"Routing in Hybrid Communication Networks with Holes - Considering Bounding Boxes as Hole Abstractions","type":"mastersthesis","status":"public","_id":"699","project":[{"_id":"1","name":"SFB 901"},{"name":"SFB 901 - Subprojekt A1","_id":"5"},{"_id":"2","name":"SFB 901 - Project Area A"}],"department":[{"_id":"79"}],"user_id":"38705","language":[{"iso":"eng"}]},{"title":"Price Fluctuations in Online Leasing","doi":"10.1007/978-3-319-71147-8_2","date_updated":"2022-01-06T07:03:26Z","date_created":"2017-10-17T12:41:05Z","author":[{"first_name":"Björn","last_name":"Feldkord","id":"22704","full_name":"Feldkord, Björn"},{"last_name":"Markarian","full_name":"Markarian, Christine","id":"37612","first_name":"Christine"},{"full_name":"Meyer auf der Heide, Friedhelm","id":"15523","last_name":"Meyer auf der Heide","first_name":"Friedhelm"}],"year":"2017","page":"17 - 31","citation":{"apa":"Feldkord, B., Markarian, C., &#38; Meyer auf der Heide, F. (2017). Price Fluctuations in Online Leasing. In <i>Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA)</i> (pp. 17–31). <a href=\"https://doi.org/10.1007/978-3-319-71147-8_2\">https://doi.org/10.1007/978-3-319-71147-8_2</a>","bibtex":"@inproceedings{Feldkord_Markarian_Meyer auf der Heide_2017, title={Price Fluctuations in Online Leasing}, DOI={<a href=\"https://doi.org/10.1007/978-3-319-71147-8_2\">10.1007/978-3-319-71147-8_2</a>}, booktitle={Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA)}, author={Feldkord, Björn and Markarian, Christine and Meyer auf der Heide, Friedhelm}, year={2017}, pages={17–31} }","short":"B. Feldkord, C. Markarian, F. Meyer auf der Heide, in: Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA), 2017, pp. 17–31.","mla":"Feldkord, Björn, et al. “Price Fluctuations in Online Leasing.” <i>Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA)</i>, 2017, pp. 17–31, doi:<a href=\"https://doi.org/10.1007/978-3-319-71147-8_2\">10.1007/978-3-319-71147-8_2</a>.","ieee":"B. Feldkord, C. Markarian, and F. Meyer auf der Heide, “Price Fluctuations in Online Leasing,” in <i>Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA)</i>, 2017, pp. 17–31.","chicago":"Feldkord, Björn, Christine Markarian, and Friedhelm Meyer auf der Heide. “Price Fluctuations in Online Leasing.” In <i>Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA)</i>, 17–31, 2017. <a href=\"https://doi.org/10.1007/978-3-319-71147-8_2\">https://doi.org/10.1007/978-3-319-71147-8_2</a>.","ama":"Feldkord B, Markarian C, Meyer auf der Heide F. Price Fluctuations in Online Leasing. In: <i>Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA)</i>. ; 2017:17-31. doi:<a href=\"https://doi.org/10.1007/978-3-319-71147-8_2\">10.1007/978-3-319-71147-8_2</a>"},"has_accepted_license":"1","ddc":["000"],"file_date_updated":"2018-11-02T15:06:13Z","language":[{"iso":"eng"}],"_id":"70","project":[{"name":"SFB 901","_id":"1"},{"_id":"5","name":"SFB 901 - Subprojekt A1"},{"name":"SFB 901 - Project Area A","_id":"2"}],"department":[{"_id":"63"}],"user_id":"477","status":"public","file":[{"success":1,"relation":"main_file","content_type":"application/pdf","file_size":287315,"file_name":"PriceFluctuationInOnlineLeasin.pdf","file_id":"5293","access_level":"closed","date_updated":"2018-11-02T15:06:13Z","date_created":"2018-11-02T15:06:13Z","creator":"ups"}],"publication":"Proceedings of the 11th Annual International Conference on Combinatorial Optimization and Applications (COCOA)","type":"conference"},{"status":"public","type":"mastersthesis","language":[{"iso":"eng"}],"user_id":"477","department":[{"_id":"79"}],"project":[{"_id":"1","name":"SFB 901"},{"name":"SFB 901 - Subprojekt A1","_id":"5"},{"_id":"2","name":"SFB 901 - Project Area A"}],"_id":"700","citation":{"bibtex":"@book{Knollmann_2017, title={A Self-Stabilizing Protocol for Graphs of Diameter Two}, publisher={Universität Paderborn}, author={Knollmann, Till}, year={2017} }","short":"T. Knollmann, A Self-Stabilizing Protocol for Graphs of Diameter Two, Universität Paderborn, 2017.","mla":"Knollmann, Till. <i>A Self-Stabilizing Protocol for Graphs of Diameter Two</i>. Universität Paderborn, 2017.","apa":"Knollmann, T. (2017). <i>A Self-Stabilizing Protocol for Graphs of Diameter Two</i>. Universität Paderborn.","ieee":"T. Knollmann, <i>A Self-Stabilizing Protocol for Graphs of Diameter Two</i>. Universität Paderborn, 2017.","chicago":"Knollmann, Till. <i>A Self-Stabilizing Protocol for Graphs of Diameter Two</i>. Universität Paderborn, 2017.","ama":"Knollmann T. <i>A Self-Stabilizing Protocol for Graphs of Diameter Two</i>. Universität Paderborn; 2017."},"year":"2017","title":"A Self-Stabilizing Protocol for Graphs of Diameter Two","supervisor":[{"first_name":"Christian","id":"20792","full_name":"Scheideler, Christian","last_name":"Scheideler"}],"date_created":"2017-11-14T08:04:35Z","author":[{"first_name":"Till","last_name":"Knollmann","full_name":"Knollmann, Till"}],"date_updated":"2022-01-06T07:03:26Z","publisher":"Universität Paderborn"},{"citation":{"ieee":"T. Götte, <i>Self-Stabilizing Spanners for Tree Metrics</i>. Universität Paderborn, 2017.","chicago":"Götte, Thorsten. <i>Self-Stabilizing Spanners for Tree Metrics</i>. Universität Paderborn, 2017.","ama":"Götte T. <i>Self-Stabilizing Spanners for Tree Metrics</i>. Universität Paderborn; 2017.","mla":"Götte, Thorsten. <i>Self-Stabilizing Spanners for Tree Metrics</i>. Universität Paderborn, 2017.","bibtex":"@book{Götte_2017, title={Self-Stabilizing Spanners for Tree Metrics}, publisher={Universität Paderborn}, author={Götte, Thorsten}, year={2017} }","short":"T. Götte, Self-Stabilizing Spanners for Tree Metrics, Universität Paderborn, 2017.","apa":"Götte, T. (2017). <i>Self-Stabilizing Spanners for Tree Metrics</i>. Universität Paderborn."},"year":"2017","date_created":"2017-11-14T09:32:39Z","supervisor":[{"first_name":"Christian","last_name":"Scheideler","full_name":"Scheideler, Christian","id":"20792"}],"author":[{"first_name":"Thorsten","id":"34727","full_name":"Götte, Thorsten","last_name":"Götte"}],"publisher":"Universität Paderborn","date_updated":"2022-01-06T07:03:26Z","title":"Self-Stabilizing Spanners for Tree Metrics","type":"mastersthesis","status":"public","department":[{"_id":"79"}],"user_id":"477","_id":"701","project":[{"_id":"1","name":"SFB 901"},{"_id":"5","name":"SFB 901 - Subprojekt A1"},{"name":"SFB 901 - Project Area A","_id":"2"}],"language":[{"iso":"eng"}]},{"user_id":"52534","department":[{"_id":"66"}],"_id":"7011","language":[{"iso":"eng"}],"type":"journal_article","publication":"CoRR abs/1709.09972","status":"public","author":[{"first_name":"André","full_name":"Hottung, André","last_name":"Hottung"},{"last_name":"Tanaka","full_name":"Tanaka, Shunji","first_name":"Shunji"},{"first_name":"Kevin","last_name":"Tierney","full_name":"Tierney, Kevin"}],"date_created":"2019-01-28T08:25:16Z","date_updated":"2022-01-06T07:03:26Z","title":"Deep Learning Assisted Heuristic Tree Search for the Container Pre-marshalling Problem","citation":{"chicago":"Hottung, André, Shunji Tanaka, and Kevin Tierney. “Deep Learning Assisted Heuristic Tree Search for the Container Pre-Marshalling Problem.” <i>CoRR Abs/1709.09972</i>, 2017.","ieee":"A. Hottung, S. Tanaka, and K. Tierney, “Deep Learning Assisted Heuristic Tree Search for the Container Pre-marshalling Problem,” <i>CoRR abs/1709.09972</i>, 2017.","ama":"Hottung A, Tanaka S, Tierney K. Deep Learning Assisted Heuristic Tree Search for the Container Pre-marshalling Problem. <i>CoRR abs/170909972</i>. 2017.","short":"A. Hottung, S. Tanaka, K. Tierney, CoRR Abs/1709.09972 (2017).","bibtex":"@article{Hottung_Tanaka_Tierney_2017, title={Deep Learning Assisted Heuristic Tree Search for the Container Pre-marshalling Problem}, journal={CoRR abs/1709.09972}, author={Hottung, André and Tanaka, Shunji and Tierney, Kevin}, year={2017} }","mla":"Hottung, André, et al. “Deep Learning Assisted Heuristic Tree Search for the Container Pre-Marshalling Problem.” <i>CoRR Abs/1709.09972</i>, 2017.","apa":"Hottung, A., Tanaka, S., &#38; Tierney, K. (2017). Deep Learning Assisted Heuristic Tree Search for the Container Pre-marshalling Problem. <i>CoRR Abs/1709.09972</i>."},"year":"2017"}]