TY - JOUR AU - Fischer, Andreas AU - Fuhry, Benny AU - Kerschbaum, Florian AU - Bodden, Eric ID - 5209 JF - CoRR TI - Computation on Encrypted Data using Data Flow Authentication VL - abs/1710.00390 ER - TY - JOUR AU - Schmitz, Hendrik AU - Schiele, Valentin ID - 5236 JF - Atlas of Science TI - Sick already? Job loss makes it even worse ER - TY - CHAP AU - Schmitz, Hendrik ED - Adolph, T. ID - 5238 T2 - Krankenversicherung im Rating TI - Preis, Service oder Leistungen: Was beeinflusst besonders die Krankenkassenwahl von gesetzlich Versicherten? ER - TY - CONF AB - Amongst the growing body of literature on the drivers of online ratings, the influence of customers’ local offline environment on their ratings has largely been neglected. This study examines the relationship between ratings made outside of a customer’s home area and the magnitude of online ratings. We employ a data-driven identification of a customer’s geographic home area and use variation in this variable to identify the consequences for the magnitude of ratings. In line with our theory, we find that customers who rate while traveling give, on average, higher ratings than locals. However, this relationship is moderated by the posting time of a review relative to consumption, as travelers post more negative ratings during or shortly after consumption. These relationships are most pronounced for customers who travel and rate less frequently. Our results come with substantial implications for a business’s average rating and for customer decision making. AU - Neumann, Jürgen AU - Gutt, Dominik AU - Kundisch, Dennis ID - 53 T2 - Proceedings of the 38th International Conference on Information Systems (ICIS) TI - The Traveling Reviewer Problem – Exploring the Relationship Between Offline Locations and Online Rating Behavior ER - TY - CONF AU - Larivière, Bart AU - Bowen, David AU - Andreassen, Tor W AU - Kunz, Werner AU - Sirianni, Nancy J AU - Voss, Chris AU - Wünderlich, Nancy AU - De Keyser, Arne ID - 5328 T2 - Proceedings of QUIS 2017 TI - Service Encounter 2.0": An Investigation Into the Roles of Technology, Employees and Customers. ER - TY - CONF AU - Becker-Özcamlica, Hürrem AU - Teßmer, Isabel AU - Wünderlich, Nancy ID - 5329 T2 - Proceedings of the 2017 Winter Marketing Educators' Conference TI - Do Companies Really Have to Emphasize the Triple Bottom Line? Analyzing the Effect of Competing Sustainable Market Orientations. ER - TY - GEN AU - Neumann, Jürgen AU - Gutt, Dominik AU - Kundisch, Dennis ID - 54 T2 - INFORMS Annual Meeting TI - The Traveling Reviewer Problem – Exploring the Relationship between Offline Locations and Online Rating Behavior ER - TY - CONF AU - Eggert, Andreas AU - Steinhoff, Lena AU - Witte, Carina ID - 5479 TI - The Loyalty Effect of Gift Purchases ER - TY - CONF AU - Garnefeld, I AU - Boehm, E AU - Feider, L ID - 5482 TI - Managing the Necessary Evil: Can Payment Methods Reduce Product Returns ER - TY - CONF AU - Cramer, C AU - Boehm, E AU - Eggert, A ID - 5483 TI - Service Awards: Do They Help or Harm in Case of a Service Failure? ER -