20 Publications
2023 | Journal Article | LibreCat-ID: 51770
Bartelheimer, Christian, Verena Wolf, and Daniel Beverungen. “Workarounds as Generative Mechanisms for Bottom‐up Process Innovation—Insights from a Multiple Case Study.” Information Systems Journal 33, no. 5 (2023): 1085–1150. https://doi.org/10.1111/isj.12435.
LibreCat
| Files available
| DOI
2020 | Dissertation | LibreCat-ID: 21205
Wolf, Verena. Service System Innovation: An Ambidexterity Perspective. Paderborn, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16800
Bartelheimer, Christian, Verena Wolf, Nico Langhorst, and Florian Seegers. “Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas.” In Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology. Kristiansand, Norway, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16946
Wolf, Verena. “Understanding Smart Service Systems Transformation – A Socio-Technical Perspective.” In Proceedings of the 28th European Conference on Information Systems. Marrakech, Morroco, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16947
Weinzierl, Sven, Verena Wolf, Tobias Pauli, Daniel Beverungen, and Martin Matzner. “Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs.” In Proceedings of the 28th European Conference on Information Systems. Marrakech, Morroco, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 15499
Wolf, Verena, and Hedda Lüttenberg. “Capabilities for Ambidextrous Innovation of Digital Service.” In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam, Germany, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 15501
Wolf, Verena, Alena Franke, Christian Bartelheimer, and Daniel Beverungen. “Establishing Smart Service Systems Is a Challenge: A Case Study on Pitfalls and Implications.” In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam, Germany, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16300
Wolf, Verena, and Christian Bartelheimer. “Transformation of Actors’ Roles in Service Systems: A Multi-Level Analysis .” In 16th International Research Conference in Service Management, 2020.
LibreCat
2020 | Journal Article | LibreCat-ID: 17156
Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” Business & Information Systems Engineering 63 (2020): 145–56. https://doi.org/10.1007/s12599-020-00646-z.
LibreCat
| Files available
| DOI
2019 | Conference Paper | LibreCat-ID: 4517
Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
LibreCat
2019 | Conference Paper | LibreCat-ID: 9676
Wolf, Verena, and Daniel Beverungen. “Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective.” In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden, 2019.
LibreCat
2019 | Conference Paper | LibreCat-ID: 9708
Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany, 2019.
LibreCat
2019 | Book Chapter | LibreCat-ID: 13178
Beverungen, Daniel, Christian Bartelheimer, and Verena Wolf. “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” In Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. . Wiesbaden: SpringerVieweg, 2019.
LibreCat
2019 | Report | LibreCat-ID: 13181
Post, Till, Aaron Heuermann, Stefan Wiesner, Detlef Olschewski, Wolfgang Maaß, Rüdiger Klatt, Philipp Jussen, et al. DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019. https://doi.org/10.31030/3085072.
LibreCat
| DOI
2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems) Engineering Für Die Produktion.” In Service Engineering, 31–49. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-20905-6_3.
LibreCat
| DOI
2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.
LibreCat
2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, Chris, Verena Wolf, Christian Bartelheimer, and Christopher Prinz. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA, 2018.
LibreCat
2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Digitale Transformation von Dienstleistungssystemen.” In Service Business Development, 395–422. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-22424-0_17.
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 4516
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering 60, no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.
LibreCat
| DOI
2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St. Gallen, 2017.
LibreCat
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20 Publications
2023 | Journal Article | LibreCat-ID: 51770
Bartelheimer, Christian, Verena Wolf, and Daniel Beverungen. “Workarounds as Generative Mechanisms for Bottom‐up Process Innovation—Insights from a Multiple Case Study.” Information Systems Journal 33, no. 5 (2023): 1085–1150. https://doi.org/10.1111/isj.12435.
LibreCat
| Files available
| DOI
2020 | Dissertation | LibreCat-ID: 21205
Wolf, Verena. Service System Innovation: An Ambidexterity Perspective. Paderborn, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16800
Bartelheimer, Christian, Verena Wolf, Nico Langhorst, and Florian Seegers. “Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas.” In Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology. Kristiansand, Norway, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16946
Wolf, Verena. “Understanding Smart Service Systems Transformation – A Socio-Technical Perspective.” In Proceedings of the 28th European Conference on Information Systems. Marrakech, Morroco, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16947
Weinzierl, Sven, Verena Wolf, Tobias Pauli, Daniel Beverungen, and Martin Matzner. “Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs.” In Proceedings of the 28th European Conference on Information Systems. Marrakech, Morroco, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 15499
Wolf, Verena, and Hedda Lüttenberg. “Capabilities for Ambidextrous Innovation of Digital Service.” In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam, Germany, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 15501
Wolf, Verena, Alena Franke, Christian Bartelheimer, and Daniel Beverungen. “Establishing Smart Service Systems Is a Challenge: A Case Study on Pitfalls and Implications.” In Proceedings of the 15th International Conference on Wirtschaftsinformatik. Potsdam, Germany, 2020.
LibreCat
2020 | Conference Paper | LibreCat-ID: 16300
Wolf, Verena, and Christian Bartelheimer. “Transformation of Actors’ Roles in Service Systems: A Multi-Level Analysis .” In 16th International Research Conference in Service Management, 2020.
LibreCat
2020 | Journal Article | LibreCat-ID: 17156
Beverungen, Daniel, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, et al. “Seven Paradoxes of Business Process Management in a Hyper-Connected World.” Business & Information Systems Engineering 63 (2020): 145–56. https://doi.org/10.1007/s12599-020-00646-z.
LibreCat
| Files available
| DOI
2019 | Conference Paper | LibreCat-ID: 4517
Wolf, Verena, Christian Bartelheimer, and Daniel Beverungen. “Digitalization of Work Systems—An Organizational Routines’ Perspective.” In Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
LibreCat
2019 | Conference Paper | LibreCat-ID: 9676
Wolf, Verena, and Daniel Beverungen. “Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective.” In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm-Uppsala, Sweden, 2019.
LibreCat
2019 | Conference Paper | LibreCat-ID: 9708
Wolf, Verena. “Ambidexterity in Service Innovation Research: A Systematic Literature Review.” In Proceedings of the 14th International Conference on Wirtschaftsinformatik. Siegen, Germany, 2019.
LibreCat
2019 | Book Chapter | LibreCat-ID: 13178
Beverungen, Daniel, Christian Bartelheimer, and Verena Wolf. “Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung.” In Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, edited by Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. . Wiesbaden: SpringerVieweg, 2019.
LibreCat
2019 | Report | LibreCat-ID: 13181
Post, Till, Aaron Heuermann, Stefan Wiesner, Detlef Olschewski, Wolfgang Maaß, Rüdiger Klatt, Philipp Jussen, et al. DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019. https://doi.org/10.31030/3085072.
LibreCat
| DOI
2018 | Book Chapter | LibreCat-ID: 4519
Lüttenberg, Hedda, Verena Wolf, and Daniel Beverungen. “Service (Systems) Engineering Für Die Produktion.” In Service Engineering, 31–49. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-20905-6_3.
LibreCat
| DOI
2018 | Newspaper Article | LibreCat-ID: 9687
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Dienstleistungssysteme Erfolgreich Digital Transformieren.” Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development, 2018.
LibreCat
2018 | Conference Paper | LibreCat-ID: 9709
Gernreich, Chris, Verena Wolf, Christian Bartelheimer, and Christopher Prinz. “The Impact of Process Automation on Manufacturers’ Long-Term Knowledge.” In Proceedings of the 39th International Conference on Information Systems. San Francisco, USA, 2018.
LibreCat
2018 | Book Chapter | LibreCat-ID: 5073
Beverungen, Daniel, Verena Wolf, and Christian Bartelheimer. “Digitale Transformation von Dienstleistungssystemen.” In Service Business Development, 395–422. Wiesbaden: Springer Fachmedien Wiesbaden, 2018. https://doi.org/10.1007/978-3-658-22424-0_17.
LibreCat
| DOI
2018 | Journal Article | LibreCat-ID: 4516
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service Systems Engineering.” Business & Information Systems Engineering 60, no. 5 (2018): 377–91. https://doi.org/10.1007/s12599-018-0526-4.
LibreCat
| DOI
2017 | Conference Paper | LibreCat-ID: 2860
Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St. Gallen, 2017.
LibreCat