Maintaining vs. Milking Good Reputation when Customer Feedback is Inaccurate

S. Brangewitz, B. Djawadi, R. Fahr, C.-J. Haake, Maintaining vs. Milking Good Reputation When Customer Feedback Is Inaccurate, Universität Paderborn, 2017.

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Brangewitz S, Djawadi B, Fahr R, Haake C-J. Maintaining vs. Milking Good Reputation When Customer Feedback Is Inaccurate. Universität Paderborn; 2017.
Brangewitz, S., Djawadi, B., Fahr, R., & Haake, C.-J. (2017). Maintaining vs. Milking Good Reputation when Customer Feedback is Inaccurate. Universität Paderborn.
@book{Brangewitz_Djawadi_Fahr_Haake_2017, title={Maintaining vs. Milking Good Reputation when Customer Feedback is Inaccurate}, publisher={Universität Paderborn}, author={Brangewitz, Sonja and Djawadi, Behnud and Fahr, Rene and Haake, Claus-Jochen}, year={2017}}
Brangewitz, Sonja, Behnud Djawadi, Rene Fahr, and Claus-Jochen Haake. Maintaining vs. Milking Good Reputation When Customer Feedback Is Inaccurate. Universität Paderborn, 2017.
S. Brangewitz, B. Djawadi, R. Fahr, and C.-J. Haake, Maintaining vs. Milking Good Reputation when Customer Feedback is Inaccurate. Universität Paderborn, 2017.
Brangewitz, Sonja et al. Maintaining vs. Milking Good Reputation When Customer Feedback Is Inaccurate. Universität Paderborn, 2017. Print.
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