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17 Publications


2020 | Conference Paper | LibreCat-ID: 15499
Capabilities for Ambidextrous Innovation of Digital Service
V. Wolf, H. Lüttenberg, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, Germany, 2020.
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2020 | Conference Paper | LibreCat-ID: 16947
Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs
S. Weinzierl, V. Wolf, T. Pauli, D. Beverungen, M. Matzner, in: Proceedings of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.
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2020 | Conference Paper | LibreCat-ID: 16300
Transformation of Actors’ Roles in Service Systems: A Multi-Level Analysis (Accepted)
V. Wolf, C. Bartelheimer, in: 16th International Research Conference in Service Management, 2020.
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2020 | Conference Paper | LibreCat-ID: 16800
Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas
C. Bartelheimer, V. Wolf, N. Langhorst, F. Seegers, in: Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, Kristiansand, Norway, 2020.
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2020 | Conference Paper | LibreCat-ID: 15501
Establishing Smart Service Systems is a Challenge: A Case Study on Pitfalls and Implications
V. Wolf, A. Franke, C. Bartelheimer, D. Beverungen, in: Proceedings of the 15th International Conference on Wirtschaftsinformatik, Potsdam, Germany, 2020.
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2020 | Conference Paper | LibreCat-ID: 16946
Understanding Smart Service Systems Transformation – A Socio-Technical Perspective
V. Wolf, in: Proceedings of the 28th European Conference on Information Systems, Marrakech, Morroco, 2020.
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2019 | Book Chapter | LibreCat-ID: 13178
Smart Service Systems als Handlungsfeld einer konvergierenden Dienstleistungsforschung
D. Beverungen, C. Bartelheimer, V. Wolf, in: Stich, V.; Schumann, J.H.; Beverungen, D.; Gudergan, G.; Jussen, P. (Ed.), Digitale Dienstleistungsinnovationen – Smart Services agil und kundenorientiert entwickeln, SpringerVieweg, Wiesbaden, 2019.
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2019 | Report | LibreCat-ID: 13181
DIN SPEC 33453:2019-09, Entwicklung digitaler Dienstleistungssysteme
T. Post, A. Heuermann, S. Wiesner, D. Olschewski, W. Maaß, R. Klatt, P. Jussen, S. Ragab, R. Senderek, B. Höckmayr, T. Schulz, K. Meyer, E. Heinen, C. Hocken, S. Fischer, C. Lattemann, B. Redlich, K. Schlimm, C. Ziegler, C. Rechtien, M. Schröder, B. Kube, J. Pöppelbuß, M. Wiesche, M. Semmann, C. Bartelheimer, D. Beverungen, H. Lüttenberg, V. Wolf, F. Bongers, C. Winkler, J.H. Schumann, M. Li, J. Brinker, S. Hagen, F. Kammler, G. Strina, P. Ernst, M. Falkus, DIN SPEC 33453:2019-09, Entwicklung Digitaler Dienstleistungssysteme, 2019.
LibreCat | DOI
 

2019 | Conference Paper | LibreCat-ID: 4517
Digitalization of Work Systems—An Organizational Routines’ Perspective
V. Wolf, C. Bartelheimer, D. Beverungen, in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS-52), 2019.
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2019 | Conference Paper | LibreCat-ID: 9676
Conceptualizing the Impact of Workarounds – An Organizational Routines’ Perspective
V. Wolf, D. Beverungen, in: Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm-Uppsala, Sweden, 2019.
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2019 | Conference Paper | LibreCat-ID: 9708
Ambidexterity in Service Innovation Research: A Systematic Literature Review
V. Wolf, in: Proceedings of the 14th International Conference on Wirtschaftsinformatik, Siegen, Germany, 2019.
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2018 | Book Chapter | LibreCat-ID: 4519
Service (Systems) Engineering für die Produktion
H. Lüttenberg, V. Wolf, D. Beverungen, in: Service Engineering, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 31–49.
LibreCat | DOI
 

2018 | Conference Paper | LibreCat-ID: 9709
The Impact of Process Automation on Manufacturers’ Long-Term Knowledge
C. Gernreich, V. Wolf, C. Bartelheimer, C. Prinz, in: Proceedings of the 39th International Conference on Information Systems, San Francisco, USA, 2018.
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2018 | Journal Article | LibreCat-ID: 4516
Recombinant Service Systems Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, Business & Information Systems Engineering 60 (2018) 377–391.
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2018 | Newspaper Article | LibreCat-ID: 9687
Dienstleistungssysteme erfolgreich digital transformieren
D. Beverungen, V. Wolf, C. Bartelheimer, Service Business Development. Spot.on Marketing - Der Newsletter Für Marketing Und Business Development (2018).
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2018 | Book Chapter | LibreCat-ID: 5073
Digitale Transformation von Dienstleistungssystemen
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
LibreCat | DOI
 

2017 | Conference Paper | LibreCat-ID: 2860
Recombinant Service System Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.
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