{"type":"conference","date_updated":"2022-01-06T06:51:08Z","date_created":"2019-07-12T05:27:52Z","abstract":[{"lang":"eng","text":"This paper tells the story of the design of a command-based speech interface for a voice mail system. Speech recognition was integrated in the voice mail system in order to allow the remote interrogation of messages in a speech-only dialogue. Our design goal was that consumers would perceive voice control as a clear benefit versus touch-tone control. It is shown how the speech interface was designed in a top-down approach. We started with a concept development and tested it by means of a Wizard-of-Oz simulation. After refining the concept in parallel design, the design was implemented in a high-fidelity prototype. By means of qualitative user testing it was improved in three iteration steps. We verified the achievement of our design goal with tests in two countries"}],"language":[{"iso":"eng"}],"department":[{"_id":"54"}],"oa":"1","author":[{"last_name":"Gamm","full_name":"Gamm, Stephan","first_name":"Stephan"},{"id":"242","first_name":"Reinhold","last_name":"Haeb-Umbach","full_name":"Haeb-Umbach, Reinhold"},{"first_name":"Detlev","last_name":"Langmann","full_name":"Langmann, Detlev"}],"status":"public","user_id":"44006","publication":"IEEE Workshop on Interactive Voice Technology for Telecommunications Applications","main_file_link":[{"open_access":"1","url":"https://groups.uni-paderborn.de/nt/pubs/1996/Workshop_1996__Haeb_paper.pdf"}],"year":"1996","citation":{"ieee":"S. Gamm, R. Haeb-Umbach, and D. Langmann, “Findings with the Design of a Command-Based Speech Interface for a Voice Mail System,” in <i>IEEE Workshop on Interactive Voice Technology for Telecommunications Applications</i>, 1996.","mla":"Gamm, Stephan, et al. “Findings with the Design of a Command-Based Speech Interface for a Voice Mail System.” <i>IEEE Workshop on Interactive Voice Technology for Telecommunications Applications</i>, 1996.","ama":"Gamm S, Haeb-Umbach R, Langmann D. Findings with the Design of a Command-Based Speech Interface for a Voice Mail System. In: <i>IEEE Workshop on Interactive Voice Technology for Telecommunications Applications</i>. ; 1996.","bibtex":"@inproceedings{Gamm_Haeb-Umbach_Langmann_1996, title={Findings with the Design of a Command-Based Speech Interface for a Voice Mail System}, booktitle={IEEE Workshop on Interactive Voice Technology for Telecommunications Applications}, author={Gamm, Stephan and Haeb-Umbach, Reinhold and Langmann, Detlev}, year={1996} }","short":"S. Gamm, R. Haeb-Umbach, D. Langmann, in: IEEE Workshop on Interactive Voice Technology for Telecommunications Applications, 1996.","apa":"Gamm, S., Haeb-Umbach, R., &#38; Langmann, D. (1996). Findings with the Design of a Command-Based Speech Interface for a Voice Mail System. In <i>IEEE Workshop on Interactive Voice Technology for Telecommunications Applications</i>.","chicago":"Gamm, Stephan, Reinhold Haeb-Umbach, and Detlev Langmann. “Findings with the Design of a Command-Based Speech Interface for a Voice Mail System.” In <i>IEEE Workshop on Interactive Voice Technology for Telecommunications Applications</i>, 1996."},"title":"Findings with the Design of a Command-Based Speech Interface for a Voice Mail System","_id":"11767"}