---
_id: '11767'
abstract:
- lang: eng
text: This paper tells the story of the design of a command-based speech interface
for a voice mail system. Speech recognition was integrated in the voice mail system
in order to allow the remote interrogation of messages in a speech-only dialogue.
Our design goal was that consumers would perceive voice control as a clear benefit
versus touch-tone control. It is shown how the speech interface was designed in
a top-down approach. We started with a concept development and tested it by means
of a Wizard-of-Oz simulation. After refining the concept in parallel design, the
design was implemented in a high-fidelity prototype. By means of qualitative user
testing it was improved in three iteration steps. We verified the achievement
of our design goal with tests in two countries
author:
- first_name: Stephan
full_name: Gamm, Stephan
last_name: Gamm
- first_name: Reinhold
full_name: Haeb-Umbach, Reinhold
id: '242'
last_name: Haeb-Umbach
- first_name: Detlev
full_name: Langmann, Detlev
last_name: Langmann
citation:
ama: 'Gamm S, Haeb-Umbach R, Langmann D. Findings with the Design of a Command-Based
Speech Interface for a Voice Mail System. In: IEEE Workshop on Interactive
Voice Technology for Telecommunications Applications. ; 1996.'
apa: Gamm, S., Haeb-Umbach, R., & Langmann, D. (1996). Findings with the Design
of a Command-Based Speech Interface for a Voice Mail System. In IEEE Workshop
on Interactive Voice Technology for Telecommunications Applications.
bibtex: '@inproceedings{Gamm_Haeb-Umbach_Langmann_1996, title={Findings with the
Design of a Command-Based Speech Interface for a Voice Mail System}, booktitle={IEEE
Workshop on Interactive Voice Technology for Telecommunications Applications},
author={Gamm, Stephan and Haeb-Umbach, Reinhold and Langmann, Detlev}, year={1996}
}'
chicago: Gamm, Stephan, Reinhold Haeb-Umbach, and Detlev Langmann. “Findings with
the Design of a Command-Based Speech Interface for a Voice Mail System.” In IEEE
Workshop on Interactive Voice Technology for Telecommunications Applications,
1996.
ieee: S. Gamm, R. Haeb-Umbach, and D. Langmann, “Findings with the Design of a Command-Based
Speech Interface for a Voice Mail System,” in IEEE Workshop on Interactive
Voice Technology for Telecommunications Applications, 1996.
mla: Gamm, Stephan, et al. “Findings with the Design of a Command-Based Speech Interface
for a Voice Mail System.” IEEE Workshop on Interactive Voice Technology for
Telecommunications Applications, 1996.
short: 'S. Gamm, R. Haeb-Umbach, D. Langmann, in: IEEE Workshop on Interactive Voice
Technology for Telecommunications Applications, 1996.'
date_created: 2019-07-12T05:27:52Z
date_updated: 2022-01-06T06:51:08Z
department:
- _id: '54'
language:
- iso: eng
main_file_link:
- open_access: '1'
url: https://groups.uni-paderborn.de/nt/pubs/1996/Workshop_1996__Haeb_paper.pdf
oa: '1'
publication: IEEE Workshop on Interactive Voice Technology for Telecommunications
Applications
status: public
title: Findings with the Design of a Command-Based Speech Interface for a Voice Mail
System
type: conference
user_id: '44006'
year: '1996'
...