[{"user_id":"16205","department":[{"_id":"276"}],"project":[{"name":"SFB 901","_id":"1"},{"name":"SFB 901 - Project Area A","_id":"2"},{"_id":"8","name":"SFB 901 - Subproject A4"}],"_id":"13586","language":[{"iso":"eng"}],"type":"conference_abstract","publication":"Proceedings of the 40th International Conference on Information Systems (ICIS)","status":"public","date_created":"2019-10-02T10:09:05Z","author":[{"first_name":"Janina","full_name":"Seutter, Janina","id":"64464","last_name":"Seutter"},{"first_name":"Jürgen","last_name":"Neumann","id":"32456","full_name":"Neumann, Jürgen"}],"date_updated":"2022-01-06T06:51:40Z","conference":{"name":"40th International Conference on Information Systems (ICIS), ","location":"Munich, Germany"},"title":"Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects","citation":{"mla":"Seutter, Janina, and Jürgen Neumann. “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects.” <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>, 2019.","short":"J. Seutter, J. Neumann, in: Proceedings of the 40th International Conference on Information Systems (ICIS), 2019.","bibtex":"@inproceedings{Seutter_Neumann_2019, title={Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects}, booktitle={Proceedings of the 40th International Conference on Information Systems (ICIS)}, author={Seutter, Janina and Neumann, Jürgen}, year={2019} }","apa":"Seutter, J., &#38; Neumann, J. (2019). Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. In <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>. Munich, Germany.","ama":"Seutter J, Neumann J. Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. In: <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>. ; 2019.","ieee":"J. Seutter and J. Neumann, “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects,” in <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>, Munich, Germany, 2019.","chicago":"Seutter, Janina, and Jürgen Neumann. “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects.” In <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>, 2019."},"year":"2019"}]