conference abstract Janina Seutter author 64464 Jürgen Neumann author 32456 276 department 40th International Conference on Information Systems (ICIS), SFB 901 project SFB 901 - Project Area A project SFB 901 - Subproject A4 project 2019Munich, Germany eng Seutter, Janina, and Jürgen Neumann. “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects.” In <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>, 2019. J. Seutter and J. Neumann, “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects,” in <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>, Munich, Germany, 2019. Seutter J, Neumann J. Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. In: <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>. ; 2019. J. Seutter, J. Neumann, in: Proceedings of the 40th International Conference on Information Systems (ICIS), 2019. Seutter, Janina, and Jürgen Neumann. “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects.” <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>, 2019. @inproceedings{Seutter_Neumann_2019, title={Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects}, booktitle={Proceedings of the 40th International Conference on Information Systems (ICIS)}, author={Seutter, Janina and Neumann, Jürgen}, year={2019} } Seutter, J., &#38; Neumann, J. (2019). Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. In <i>Proceedings of the 40th International Conference on Information Systems (ICIS)</i>. Munich, Germany. 135862019-10-02T10:09:05Z2022-01-06T06:51:40Z