---
res:
  bibo_abstract:
  - <jats:p> In recent times societal crises such as the coronavirus disease 2019
    outbreak have given rise to a tension between formal ‘command and control’ and
    informal social media activated self-organising information and communication
    systems that are utilised for crisis management decision-making. Social media
    distrust affects the dissemination of disaster information as it entails shifts
    in media perception and participation but also changes in the way individuals
    and organisations make sense of information in critical situations. So far, a
    little considered notion in this domain is the concept of sense-giving. Originating
    from organisational theory, it is used to explain the mechanisms behind intentional
    information provision that fosters collective meaning creation. In our study,
    we seek to understand the potential impact of sense-giving from Twitter crisis
    communication generated during the Hurricane Harvey disaster event. Social network
    and content analyses performed with a dataset of 9,414,463 tweets yielded insights
    into how sense-giving occurs during a large-scale disaster event. Theoretically,
    we specified (1) perpetual sense-giving, which relies primarily on topical authority
    and frequency; as well as (2) intermittent sense-giving, which occurs from high
    value of message content and leverage of popularity, that is, retweets. Our findings
    emphasise the importance of information-rich actors in communication networks
    and the leverage of their influence in crises such as coronavirus disease 2019
    to reduce social media distrust and facilitate sense-making. </jats:p>@eng
  bibo_authorlist:
  - foaf_Person:
      foaf_givenName: Milad
      foaf_name: Mirbabaie, Milad
      foaf_surname: Mirbabaie
      foaf_workInfoHomepage: http://www.librecat.org/personId=88691
  - foaf_Person:
      foaf_givenName: Deborah
      foaf_name: Bunker, Deborah
      foaf_surname: Bunker
  - foaf_Person:
      foaf_givenName: Stefan
      foaf_name: Stieglitz, Stefan
      foaf_surname: Stieglitz
  - foaf_Person:
      foaf_givenName: Julian
      foaf_name: Marx, Julian
      foaf_surname: Marx
  - foaf_Person:
      foaf_givenName: Christian
      foaf_name: Ehnis, Christian
      foaf_surname: Ehnis
  bibo_doi: 10.1177/0268396220929258
  dct_date: 2020^xs_gYear
  dct_isPartOf:
  - http://id.crossref.org/issn/0268-3962
  - http://id.crossref.org/issn/1466-4437
  dct_language: eng
  dct_title: 'Social media in times of crisis: Learning from Hurricane Harvey for
    the coronavirus disease 2019 pandemic response@'
...