article published Daniel Kaimann author 18949 183 department SFB 901 project SFB 901 - Project Area A project SFB 901 - Subproject A4 project <jats:p>Peer-to-peer markets are especially suitable for the analysis of online ratings as they represent two-sided markets that match buyers to sellers and thus lead to reduced scope for opportunistic behavior. We decompose the online ratings by focusing on the customer’s decision-making process in a leading peer-to-peer ridesharing platform. Using data from the leading peer-to-peer ridesharing platform BlaBlaCar, we analyze 17,584 users registered between 2004 and 2014 and their online ratings focusing on the decomposition of the explicit determinants reflecting the variance of online ratings. We find clear evidence to suggest that a driver’s attitude towards music, pets, smoking, and conversation has a significantly positive influence on his received online ratings. However, we also show that the interaction of female drivers and their attitude towards pets has a significantly negative effect on average ratings.</jats:p> 2020 eng 2071-105010.3390/su12156185 1215 Kaimann D. Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. <i>Sustainability</i>. 2020;12(15). doi:<a href="https://doi.org/10.3390/su12156185">10.3390/su12156185</a> D. Kaimann, “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets,” <i>Sustainability</i>, vol. 12, no. 15, 2020. Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.” <i>Sustainability</i> 12, no. 15 (2020). <a href="https://doi.org/10.3390/su12156185">https://doi.org/10.3390/su12156185</a>. Kaimann, D. (2020). Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets. <i>Sustainability</i>, <i>12</i>(15). <a href="https://doi.org/10.3390/su12156185">https://doi.org/10.3390/su12156185</a> Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.” <i>Sustainability</i>, vol. 12, no. 15, 6185, 2020, doi:<a href="https://doi.org/10.3390/su12156185">10.3390/su12156185</a>. @article{Kaimann_2020, title={Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets}, volume={12}, DOI={<a href="https://doi.org/10.3390/su12156185">10.3390/su12156185</a>}, number={156185}, journal={Sustainability}, author={Kaimann, Daniel}, year={2020} } D. Kaimann, Sustainability 12 (2020). 212872021-02-26T13:15:09Z2022-01-06T06:54:52Z