@inproceedings{2359, author = {{Battré, Dominic and Birkenheuer, Georg and Deora, Vikas and Hovestadt, Matthias and Rana, Omer and Wäldrich, Oliver}}, booktitle = {{Proc. Cracow Grid Workshop (CGW)}}, pages = {{213--220}}, title = {{{Guarantee and Penalty Clauses for Service Level Agreements}}}, year = {{2008}}, }