{"year":"2017","user_id":"71124","department":[{"_id":"671"}],"author":[{"last_name":"Helmke","full_name":"Helmke,  Stefan ","first_name":" Stefan "},{"last_name":"Uebel","full_name":"Uebel, Matthias","first_name":"Matthias"},{"first_name":"Wilhelm","last_name":"Dangelmaier","full_name":"Dangelmaier, Wilhelm"}],"date_updated":"2022-01-06T06:56:57Z","citation":{"ama":"Helmke  Stefan , Uebel M, Dangelmaier W. <i>Effektives Customer Relationship Management</i>. 6th ed. Springer-Gabler; 2017.","bibtex":"@book{Helmke_Uebel_Dangelmaier_2017, edition={6}, title={Effektives Customer Relationship Management}, publisher={Springer-Gabler}, author={Helmke,  Stefan  and Uebel, Matthias and Dangelmaier, Wilhelm}, year={2017} }","mla":"Helmke,  Stefan , et al. <i>Effektives Customer Relationship Management</i>. 6th ed., Springer-Gabler, 2017.","ieee":"Stefan  Helmke, M. Uebel, and W. Dangelmaier, <i>Effektives Customer Relationship Management</i>, 6th ed. Springer-Gabler, 2017.","short":"Stefan  Helmke, M. Uebel, W. Dangelmaier, Effektives Customer Relationship Management, 6th ed., Springer-Gabler, 2017.","apa":"Helmke,  Stefan , Uebel, M., &#38; Dangelmaier, W. (2017). <i>Effektives Customer Relationship Management</i> (6th ed.). Springer-Gabler.","chicago":"Helmke,  Stefan , Matthias Uebel, and Wilhelm Dangelmaier. <i>Effektives Customer Relationship Management</i>. 6th ed. Springer-Gabler, 2017."},"type":"book","_id":"25254","language":[{"iso":"eng"}],"title":"Effektives Customer Relationship Management","publisher":"Springer-Gabler","edition":"6","date_created":"2021-10-02T15:46:35Z","status":"public"}