{"_id":"25824","user_id":"71124","department":[{"_id":"671"}],"title":"Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation","edition":"5","author":[{"last_name":"Helmke, Stefan","full_name":"Helmke, Stefan, Stefan","first_name":"Stefan"},{"first_name":"Matthias","last_name":"Uebel","full_name":"Uebel, Matthias"},{"first_name":"Wilhelm","full_name":"Dangelmaier, Wilhelm","last_name":"Dangelmaier"}],"type":"book","date_created":"2021-10-07T19:13:57Z","year":"2012","citation":{"short":"S. Helmke, Stefan, M. Uebel, W. Dangelmaier, Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation, 5th ed., Springer, 2012.","chicago":"Helmke, Stefan, Stefan, Matthias Uebel, and Wilhelm Dangelmaier. <i>Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation</i>. 5th ed. Springer, 2012.","mla":"Helmke, Stefan, Stefan, et al. <i>Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation</i>. 5th ed., Springer, 2012.","bibtex":"@book{Helmke, Stefan_Uebel_Dangelmaier_2012, edition={5}, title={Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation}, publisher={Springer}, author={Helmke, Stefan, Stefan and Uebel, Matthias and Dangelmaier, Wilhelm}, year={2012} }","ieee":"S. Helmke, Stefan, M. Uebel, and W. Dangelmaier, <i>Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation</i>, 5th ed. Springer, 2012.","apa":"Helmke, Stefan, S., Uebel, M., &#38; Dangelmaier, W. (2012). <i>Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation</i> (5th ed.). Springer.","ama":"Helmke, Stefan S, Uebel M, Dangelmaier W. <i>Effektives Customer Relationship Management: Instrumente - Einf{\\\"u}hrungskonzepte - Organisation</i>. 5th ed. Springer; 2012."},"date_updated":"2022-01-25T18:19:37Z","publisher":"Springer","publication_status":"published","status":"public","language":[{"iso":"eng"}]}