{"year":"2011","citation":{"ama":"Geierhos M, Lee YS, Bargel M. Processing Multilingual Customer Contacts via Social Media. Arbeiten zur Mehrsprachigkeit / Folge B. 2011;96:219-222.","apa":"Geierhos, M., Lee, Y. S., & Bargel, M. (2011). Processing Multilingual Customer Contacts via Social Media. Arbeiten Zur Mehrsprachigkeit / Folge B, 96, 219–222.","mla":"Geierhos, Michaela, et al. “Processing Multilingual Customer Contacts via Social Media.” Arbeiten Zur Mehrsprachigkeit / Folge B, vol. 96, 2011, pp. 219–22.","chicago":"Geierhos, Michaela, Yeong Su Lee, and Matthias Bargel. “Processing Multilingual Customer Contacts via Social Media.” Arbeiten Zur Mehrsprachigkeit / Folge B 96 (2011): 219–22.","ieee":"M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer Contacts via Social Media,” Arbeiten zur Mehrsprachigkeit / Folge B, vol. 96, pp. 219–222, 2011.","bibtex":"@article{Geierhos_Lee_Bargel_2011, title={Processing Multilingual Customer Contacts via Social Media}, volume={96}, journal={Arbeiten zur Mehrsprachigkeit / Folge B}, author={Geierhos, Michaela and Lee, Yeong Su and Bargel, Matthias}, year={2011}, pages={219–222} }","short":"M. Geierhos, Y.S. Lee, M. Bargel, Arbeiten Zur Mehrsprachigkeit / Folge B 96 (2011) 219–222."},"publication_identifier":{"issn":["0176-599X"]},"intvolume":" 96","page":"219-222","date_updated":"2022-01-25T18:17:04Z","status":"public","volume":96,"language":[{"iso":"eng"}],"_id":"26367","user_id":"71124","date_created":"2021-10-16T12:32:59Z","publication":"Arbeiten zur Mehrsprachigkeit / Folge B","type":"journal_article","title":"Processing Multilingual Customer Contacts via Social Media","department":[{"_id":"671"}],"author":[{"id":"42496","first_name":"Michaela","full_name":"Geierhos, Michaela","orcid":"0000-0002-8180-5606","last_name":"Geierhos"},{"first_name":"Yeong Su","full_name":"Lee, Yeong Su","last_name":"Lee"},{"first_name":"Matthias","last_name":"Bargel","full_name":"Bargel, Matthias"}]}