{"keyword":["Service engineering","recombinant innovation","(product - )service system","literature analysis","new service development"],"project":[{"grant_number":"O2K14A22O","name":"Digitale Prozessinnovationen durch datenbasierte Dienstleistungen ","_id":"36"}],"status":"public","language":[{"iso":"eng"}],"page":"136-150","user_id":"60612","type":"conference","quality_controlled":"1","editor":[{"first_name":"Jan Marco","full_name":"Leimeister, Jan Marco","last_name":"Leimeister"},{"first_name":"Walter","last_name":"Brenner","full_name":"Brenner, Walter"}],"place":"St. Gallen","_id":"2860","date_updated":"2022-01-06T06:58:10Z","abstract":[{"lang":"eng","text":"Although many methods have been proposed for engineering services and customer solutions, most of these approaches give little consideration to recombinant service innovation. In an age of smart products and \r\nsmart data, we can, however, expect that many of future service innovations need to be based on adding, transferring, dissociating, and associating existing value propositions. The purpose of this paper is to outline what properties constitute recombinant service innovation and to identify if current service engineering approaches fulfill \r\nthese properties. Based on a conceptual in-depth analysis of 24 service engineering methods, we identify that most methods focus on designing value propositions instead of service systems, view service independent of physical goods, are linear or iterative, and incompletely address the mechanisms of recombinant innovation. We discuss how these deficiencies can be remedied and propose a first conceptual model of a revised se\r\nrvice system engineering approach."}],"title":"Recombinant Service System Engineering","publication":"Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)","conference":{"location":"St. Gallen, Switzerland","name":"13 th International Conference on Wirtschaftsinformatik","start_date":"12.02.2017","end_date":"15.02.2017"},"year":"2017","author":[{"last_name":"Beverungen","full_name":"Beverungen, Daniel","first_name":"Daniel","id":"59677"},{"last_name":"Lüttenberg","full_name":"Lüttenberg, Hedda","first_name":"Hedda","id":"60612"},{"first_name":"Verena","full_name":"Wolf, Verena","last_name":"Wolf","id":"23633"}],"department":[{"_id":"526"}],"date_created":"2018-05-24T09:26:21Z","citation":{"chicago":"Beverungen, Daniel, Hedda Lüttenberg, and Verena Wolf. “Recombinant Service System Engineering.” In Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 136–50. St.  Gallen, 2017.","apa":"Beverungen, D., Lüttenberg, H., & Wolf, V. (2017). Recombinant Service System Engineering. In J. M. Leimeister & W. Brenner (Eds.), Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) (pp. 136–150). St.  Gallen.","mla":"Beverungen, Daniel, et al. “Recombinant Service System Engineering.” Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), edited by Jan Marco Leimeister and Walter Brenner, 2017, pp. 136–50.","short":"D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M. Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.","ieee":"D. Beverungen, H. Lüttenberg, and V. Wolf, “Recombinant Service System Engineering,” in Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 2017, pp. 136–150.","bibtex":"@inproceedings{Beverungen_Lüttenberg_Wolf_2017, place={St.  Gallen}, title={Recombinant Service System Engineering}, booktitle={Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017)}, author={Beverungen, Daniel and Lüttenberg, Hedda and Wolf, Verena}, editor={Leimeister, Jan Marco and Brenner, WalterEditors}, year={2017}, pages={136–150} }","ama":"Beverungen D, Lüttenberg H, Wolf V. Recombinant Service System Engineering. In: Leimeister JM, Brenner W, eds. Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017). St.  Gallen; 2017:136-150."}}