{"_id":"3440","conference":{"location":"Utrecht, Netherlands","name":"uropean Research Conference on Information Systems (ECIS) 2013"},"year":"2013","date_updated":"2022-01-06T06:59:17Z","status":"public","author":[{"first_name":"Jörg","last_name":"Becker","full_name":"Becker, Jörg"},{"last_name":"Beverungen","full_name":"Beverungen, Daniel","id":"59677","first_name":"Daniel"},{"full_name":"Breuker, Dominic","last_name":"Breuker","first_name":"Dominic"},{"first_name":"Hanns-Alexander","last_name":"Dietrich","full_name":"Dietrich, Hanns-Alexander"},{"first_name":"Hans","last_name":"Peter Rauer","full_name":"Peter Rauer, Hans"}],"publication":"Proceedings of the European Research Conference on Information Systems (ECIS) 2013","title":"Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis","date_created":"2018-07-05T13:02:08Z","page":"Paper 185","type":"conference","place":"Utrecht, Netherlands","citation":{"ama":"Becker J, Beverungen D, Breuker D, Dietrich H-A, Peter Rauer H. Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In: <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>. Utrecht, Netherlands; 2013:Paper 185.","chicago":"Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” In <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>, Paper 185. Utrecht, Netherlands, 2013.","bibtex":"@inproceedings{Becker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, place={Utrecht, Netherlands}, title={Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis}, booktitle={Proceedings of the European Research Conference on Information Systems (ECIS) 2013}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans}, year={2013}, pages={Paper 185} }","short":"J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, in: Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, 2013, p. Paper 185.","ieee":"J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis,” in <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>, Utrecht, Netherlands, 2013, p. Paper 185.","apa":"Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., &#38; Peter Rauer, H. (2013). Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i> (p. Paper 185). Utrecht, Netherlands.","mla":"Becker, Jörg, et al. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>, 2013, p. Paper 185."},"user_id":"21671","department":[{"_id":"526"}]}