conference paper Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis Jörg Becker author Daniel Beverungen author 59677 Dominic Breuker author Hanns-Alexander Dietrich author Hans Peter Rauer author 526 department uropean Research Conference on Information Systems (ECIS) 2013 2013Utrecht, Netherlands Proceedings of the European Research Conference on Information Systems (ECIS) 2013 Paper 185 @inproceedings{Becker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, place={Utrecht, Netherlands}, title={Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis}, booktitle={Proceedings of the European Research Conference on Information Systems (ECIS) 2013}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans}, year={2013}, pages={Paper 185} } J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, in: Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, 2013, p. Paper 185. Becker, Jörg, et al. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>, 2013, p. Paper 185. Becker, J., Beverungen, D., Breuker, D., Dietrich, H.-A., &#38; Peter Rauer, H. (2013). Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i> (p. Paper 185). Utrecht, Netherlands. Becker J, Beverungen D, Breuker D, Dietrich H-A, Peter Rauer H. Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis. In: <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>. Utrecht, Netherlands; 2013:Paper 185. J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis,” in <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>, Utrecht, Netherlands, 2013, p. Paper 185. Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” In <i>Proceedings of the European Research Conference on Information Systems (ECIS) 2013</i>, Paper 185. Utrecht, Netherlands, 2013. 34402018-07-05T13:02:08Z2022-01-06T06:59:17Z