{"date_updated":"2022-01-06T06:59:18Z","conference":{"name":"10th European Academy of Management Conference","location":"Rome, Italy"},"place":"Rome, Italy","department":[{"_id":"526"}],"status":"public","_id":"3469","publication":"Proceedings of the 10th European Academy of Management Conference","author":[{"id":"59677","last_name":"Beverungen","full_name":"Beverungen, Daniel","first_name":"Daniel"}],"user_id":"21671","title":"Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions","date_created":"2018-07-05T13:37:31Z","extern":"1","citation":{"ama":"Beverungen D. Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions. In: Proceedings of the 10th European Academy of Management Conference. Rome, Italy; 2010.","ieee":"D. Beverungen, “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions,” in Proceedings of the 10th European Academy of Management Conference, Rome, Italy, 2010.","short":"D. Beverungen, in: Proceedings of the 10th European Academy of Management Conference, Rome, Italy, 2010.","mla":"Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions.” Proceedings of the 10th European Academy of Management Conference, 2010.","bibtex":"@inproceedings{Beverungen_2010, place={Rome, Italy}, title={Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions}, booktitle={Proceedings of the 10th European Academy of Management Conference}, author={Beverungen, Daniel}, year={2010} }","apa":"Beverungen, D. (2010). Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions. In Proceedings of the 10th European Academy of Management Conference. Rome, Italy.","chicago":"Beverungen, Daniel. “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions.” In Proceedings of the 10th European Academy of Management Conference. Rome, Italy, 2010."},"type":"conference","year":"2010"}