---
_id: '3490'
abstract:
- lang: eng
  text: Digital interactions among businesses and consumers through powerful information
    systems and omnipresent connected devices establish today’s networked society.
    In this light, Service Science continues to take root as a research discipline
    that focuses on the integration of (digital) resources by service providers and
    service customers for value co-creation in service systems. Rapid advances in
    information technology allow for designing novel information systems that enable
    entirely new configurations of service systems. In turn, Service Science also
    leaves its mark on the design, adoption, and use of information systems and technology.
    With this special issue, we compile a set of timely papers that investigate selected
    facets of the complex interplay between information technology, information systems,
    and Service Science to design innovative IT artifacts for smart service. This
    editorial opens this special issue by elaborating on our understanding of smart
    service.<br
author:
- first_name: Daniel
  full_name: Beverungen, Daniel
  id: '59677'
  last_name: Beverungen
- first_name: Martin
  full_name: Matzner, Martin
  last_name: Matzner
- first_name: Christian
  full_name: Janiesch, Christian
  last_name: Janiesch
citation:
  ama: Beverungen D, Matzner M, Janiesch C. Information systems for smart services.
    <i>Information Systems and E-Business Management</i>. 2017:781–787. doi:<a href="https://doi.org/10.1007/s10257-017-0365-8">10.1007/s10257-017-0365-8</a>
  apa: Beverungen, D., Matzner, M., &#38; Janiesch, C. (2017). Information systems
    for smart services. <i>Information Systems and E-Business Management</i>, 781–787.
    <a href="https://doi.org/10.1007/s10257-017-0365-8">https://doi.org/10.1007/s10257-017-0365-8</a>
  bibtex: '@article{Beverungen_Matzner_Janiesch_2017, title={Information systems for
    smart services}, DOI={<a href="https://doi.org/10.1007/s10257-017-0365-8">10.1007/s10257-017-0365-8</a>},
    journal={Information Systems and E-Business Management}, author={Beverungen, Daniel
    and Matzner, Martin and Janiesch, Christian}, year={2017}, pages={781–787} }'
  chicago: Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information
    Systems for Smart Services.” <i>Information Systems and E-Business Management</i>,
    2017, 781–787. <a href="https://doi.org/10.1007/s10257-017-0365-8">https://doi.org/10.1007/s10257-017-0365-8</a>.
  ieee: D. Beverungen, M. Matzner, and C. Janiesch, “Information systems for smart
    services,” <i>Information Systems and E-Business Management</i>, pp. 781–787,
    2017.
  mla: Beverungen, Daniel, et al. “Information Systems for Smart Services.” <i>Information
    Systems and E-Business Management</i>, 2017, pp. 781–787, doi:<a href="https://doi.org/10.1007/s10257-017-0365-8">10.1007/s10257-017-0365-8</a>.
  short: D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business
    Management (2017) 781–787.
date_created: 2018-07-06T10:34:55Z
date_updated: 2022-01-06T06:59:19Z
department:
- _id: '526'
doi: 10.1007/s10257-017-0365-8
keyword:
- Information system
- Smart service
- Service system
page: 781–787
publication: Information Systems and E-Business Management
status: public
title: Information systems for smart services
type: journal_article
user_id: '21671'
year: '2017'
...