{"user_id":"21671","department":[{"_id":"526"}],"type":"journal_article","author":[{"full_name":"Beverungen, Daniel","last_name":"Beverungen","first_name":"Daniel","id":"59677"},{"full_name":"Eggert, Mathias","last_name":"Eggert","first_name":"Mathias"},{"last_name":"Voigt","full_name":"Voigt, Matthias","first_name":"Matthias"},{"full_name":"Rosemann, Michael","last_name":"Rosemann","first_name":"Michael"}],"issue":"3","year":"2013","title":"Augmenting Analytical CRM Strategies with Social BI","date_created":"2018-07-06T10:45:38Z","extern":"1","status":"public","doi":"10.4018/ijbir.2013070103","date_updated":"2022-01-06T06:59:19Z","page":"32--49","publication":"International Journal of Business Intelligence Research (IJBIR)","_id":"3497","citation":{"mla":"Beverungen, Daniel, et al. “Augmenting Analytical CRM Strategies with Social BI.” International Journal of Business Intelligence Research (IJBIR), no. 3, 2013, pp. 32--49, doi:10.4018/ijbir.2013070103.","bibtex":"@article{Beverungen_Eggert_Voigt_Rosemann_2013, title={Augmenting Analytical CRM Strategies with Social BI}, DOI={10.4018/ijbir.2013070103}, number={3}, journal={International Journal of Business Intelligence Research (IJBIR)}, author={Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael}, year={2013}, pages={32--49} }","ama":"Beverungen D, Eggert M, Voigt M, Rosemann M. Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR). 2013;(3):32--49. doi:10.4018/ijbir.2013070103","short":"D. Beverungen, M. Eggert, M. Voigt, M. Rosemann, International Journal of Business Intelligence Research (IJBIR) (2013) 32--49.","apa":"Beverungen, D., Eggert, M., Voigt, M., & Rosemann, M. (2013). Augmenting Analytical CRM Strategies with Social BI. International Journal of Business Intelligence Research (IJBIR), (3), 32--49. https://doi.org/10.4018/ijbir.2013070103","chicago":"Beverungen, Daniel, Mathias Eggert, Matthias Voigt, and Michael Rosemann. “Augmenting Analytical CRM Strategies with Social BI.” International Journal of Business Intelligence Research (IJBIR), no. 3 (2013): 32--49. https://doi.org/10.4018/ijbir.2013070103.","ieee":"D. Beverungen, M. Eggert, M. Voigt, and M. Rosemann, “Augmenting Analytical CRM Strategies with Social BI,” International Journal of Business Intelligence Research (IJBIR), no. 3, pp. 32--49, 2013."}}