@article{3498, author = {{Hofmann, Sara and Beverungen, Daniel and Räckers, Michael and Becker, Jörg}}, journal = {{Government Information Quarterly}}, number = {{4}}, pages = {{387----396}}, title = {{{What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook}}}, doi = {{10.1016/j.giq.2013.05.013}}, year = {{2013}}, }