Cloud Computing Reduces Uncertainties in Quality-of-Service Matching! - Becker, Matthias; Platenius, Marie Christin; Becker, Steffen; SFB 901; SFB 901 - Subprojekt B3; SFB 901 - Subproject B1; SFB 901 - Project Area B (Proceedings of the 2nd International Workshop on Cloud Service Brokerage (CSB), 2014)
Cloud computing resulted in a continuously growing number of provided software services to be used by consumers. Brokers discover services that fit best to consumers' requirements by matching Qualityof-Service (QoS) properties. In order to negotiate Service-Level Agreements (SLAs), a provider has to determine the provided QoS based on QoS analyses. However, the risk for the provider to violate the SLA is high as the service's actual quality can deviate from the specified QoS due to uncertainties that occur during the provider's quality analysis. In this paper, we discuss current software engineering paradigms like cloud computing and service-oriented computing with respect to the amount of uncertainty they induce into service matching and SLA negotiations. As a result, we explain, why cloud computing reduces such uncertainties.
Keywords: conference paper