[{"type":"journal_article","department":[{"_id":"733"}],"date_created":"2023-06-22T16:46:15Z","publication":"Journal of Service Research","issue":"2","citation":{"chicago":"Eggert, A., Lena Steinhoff, and I. Garnefeld. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” <i>Journal of Service Research</i> 18, no. 2 (2015): 210–28. <a href=\"https://doi.org/10.1177/1094670514566797\">https://doi.org/10.1177/1094670514566797</a>.","short":"A. Eggert, L. Steinhoff, I. Garnefeld, Journal of Service Research 18 (2015) 210–228.","apa":"Eggert, A., Steinhoff, L., &#38; Garnefeld, I. (2015). Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. <i>Journal of Service Research</i>, <i>18</i>(2), 210–228. <a href=\"https://doi.org/10.1177/1094670514566797\">https://doi.org/10.1177/1094670514566797</a>","ieee":"A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs,” <i>Journal of Service Research</i>, vol. 18, no. 2, pp. 210–228, 2015, doi: <a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>.","ama":"Eggert A, Steinhoff L, Garnefeld I. Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. <i>Journal of Service Research</i>. 2015;18(2):210-228. doi:<a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>","bibtex":"@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs}, volume={18}, DOI={<a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>}, number={2}, journal={Journal of Service Research}, author={Eggert, A. and Steinhoff, Lena and Garnefeld, I.}, year={2015}, pages={210–228} }","mla":"Eggert, A., et al. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” <i>Journal of Service Research</i>, vol. 18, no. 2, 2015, pp. 210–28, doi:<a href=\"https://doi.org/10.1177/1094670514566797\">10.1177/1094670514566797</a>."},"user_id":"68445","doi":"10.1177/1094670514566797","volume":18,"page":"210-228","language":[{"iso":"eng"}],"_id":"45733","publication_status":"published","date_updated":"2024-01-15T15:19:59Z","intvolume":"        18","year":"2015","status":"public","title":"Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs","author":[{"full_name":"Eggert, A.","first_name":"A.","last_name":"Eggert"},{"id":"4336","first_name":"Lena","last_name":"Steinhoff","full_name":"Steinhoff, Lena"},{"last_name":"Garnefeld","first_name":"I.","full_name":"Garnefeld, I."}]}]