{"_id":"45733","status":"public","date_created":"2023-06-22T16:46:15Z","doi":"10.1177/1094670514566797","publication_status":"published","year":"2015","author":[{"last_name":"Eggert","full_name":"Eggert, A.","first_name":"A."},{"first_name":"Lena","id":"4336","last_name":"Steinhoff","full_name":"Steinhoff, Lena"},{"full_name":"Garnefeld, I.","last_name":"Garnefeld","first_name":"I."}],"user_id":"68445","citation":{"chicago":"Eggert, A., Lena Steinhoff, and I. Garnefeld. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” Journal of Service Research 18, no. 2 (2015): 210–28. https://doi.org/10.1177/1094670514566797.","mla":"Eggert, A., et al. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” Journal of Service Research, vol. 18, no. 2, 2015, pp. 210–28, doi:10.1177/1094670514566797.","apa":"Eggert, A., Steinhoff, L., & Garnefeld, I. (2015). Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. Journal of Service Research, 18(2), 210–228. https://doi.org/10.1177/1094670514566797","short":"A. Eggert, L. Steinhoff, I. Garnefeld, Journal of Service Research 18 (2015) 210–228.","ama":"Eggert A, Steinhoff L, Garnefeld I. Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. Journal of Service Research. 2015;18(2):210-228. doi:10.1177/1094670514566797","ieee":"A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs,” Journal of Service Research, vol. 18, no. 2, pp. 210–228, 2015, doi: 10.1177/1094670514566797.","bibtex":"@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs}, volume={18}, DOI={10.1177/1094670514566797}, number={2}, journal={Journal of Service Research}, author={Eggert, A. and Steinhoff, Lena and Garnefeld, I.}, year={2015}, pages={210–228} }"},"volume":18,"type":"journal_article","department":[{"_id":"733"}],"page":"210-228","language":[{"iso":"eng"}],"intvolume":" 18","issue":"2","date_updated":"2024-01-15T15:19:59Z","title":"Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs","publication":"Journal of Service Research"}