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<titleInfo><title>Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey</title></titleInfo>


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<name type="personal">
  <namePart type="given">Lena</namePart>
  <namePart type="family">Steinhoff</namePart>
  <role><roleTerm type="text">author</roleTerm> </role><identifier type="local">4336</identifier></name>
<name type="personal">
  <namePart type="given">M.</namePart>
  <namePart type="family">Zondag</namePart>
  <role><roleTerm type="text">author</roleTerm> </role></name>







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  <identifier type="local">733</identifier>
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<name type="conference">
  <namePart>Proceedings of the 48th European Marketing Academy (EMAC) Conference</namePart>
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<originInfo><dateIssued encoding="w3cdtf">2019</dateIssued><place><placeTerm type="text">Hamburg</placeTerm></place>
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<language><languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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<relatedItem type="host"><titleInfo><title>Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg</title></titleInfo>
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<short>L. Steinhoff, M. Zondag, in: Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg, 2019.</short>
<chicago>Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey.” In &lt;i&gt;Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg&lt;/i&gt;, 2019.</chicago>
<apa>Steinhoff, L., &amp;#38; Zondag, M. (2019). Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey. &lt;i&gt;Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg&lt;/i&gt;. Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg.</apa>
<ieee>L. Steinhoff and M. Zondag, “Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey,” presented at the Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg, 2019.</ieee>
<ama>Steinhoff L, Zondag M. Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey. In: &lt;i&gt;Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg&lt;/i&gt;. ; 2019.</ama>
<bibtex>@inproceedings{Steinhoff_Zondag_2019, title={Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey}, booktitle={Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg}, author={Steinhoff, Lena and Zondag, M.}, year={2019} }</bibtex>
<mla>Steinhoff, Lena, and M. Zondag. “Enhancing Loyalty Program Effectiveness by Stimulating Member Activity along the Customer Journey.” &lt;i&gt;Proceedings of the 48th European Marketing Academy (EMAC) Conference, Hamburg&lt;/i&gt;, 2019.</mla>
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