{"language":[{"iso":"eng"}],"page":"14-121","date_updated":"2024-01-29T12:51:19Z","title":"Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.","related_material":{"link":[{"relation":"confirmation","url":"https://www.msi.org/articles/msi-best-paper-2016/"}]},"date_created":"2023-06-22T17:10:42Z","publication_status":"published","_id":"45755","status":"public","year":"2014","author":[{"first_name":"C. M.","last_name":"Henderson","full_name":"Henderson, C. M."},{"id":"4336","first_name":"Lena","full_name":"Steinhoff, Lena","last_name":"Steinhoff"},{"full_name":"Palmatier, R. W.","last_name":"Palmatier","first_name":"R. W."}],"user_id":"68445","type":"working_paper","citation":{"ieee":"C. M. Henderson, L. Steinhoff, and R. W. Palmatier, <i>Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.</i> 2014, pp. 14–121.","bibtex":"@book{Henderson_Steinhoff_Palmatier_2014, title={Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.}, author={Henderson, C. M. and Steinhoff, Lena and Palmatier, R. W.}, year={2014}, pages={14–121} }","ama":"Henderson CM, Steinhoff L, Palmatier RW. <i>Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.</i>; 2014:14-121.","short":"C.M. Henderson, L. Steinhoff, R.W. Palmatier, Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series., 2014.","apa":"Henderson, C. M., Steinhoff, L., &#38; Palmatier, R. W. (2014). <i>Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.</i> (pp. 14–121).","chicago":"Henderson, C. M., Lena Steinhoff, and R. W. Palmatier. <i>Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.</i>, 2014.","mla":"Henderson, C. M., et al. <i>Consequences of Customer Engagement: How Customer Engagement Alters the Effects of Habit-, Dependence-, and Relationship-Based Intrinsic Loyalty, Marketing Science Institute (MSI) Working Paper Series.</i> 2014, pp. 14–121."},"department":[{"_id":"733"}]}