{"department":[{"_id":"785"}],"citation":{"apa":"Eggert, A., Böhm, E., &#38; Cramer, C. (2015). Stock market reactions to customer service outsourcing in manufacturing firms. <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>. 2015 AMA Winter Academic Conference, San Antonio, TX.","chicago":"Eggert, A., Eva Böhm, and C. Cramer. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” In <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>, 2015.","mla":"Eggert, A., et al. “Stock Market Reactions to Customer Service Outsourcing in Manufacturing Firms.” <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>, 2015.","ieee":"A. Eggert, E. Böhm, and C. Cramer, “Stock market reactions to customer service outsourcing in manufacturing firms,” presented at the 2015 AMA Winter Academic Conference, San Antonio, TX, 2015.","bibtex":"@inproceedings{Eggert_Böhm_Cramer_2015, title={Stock market reactions to customer service outsourcing in manufacturing firms}, booktitle={2015 AMA Winter Academic Conference, San Antonio, TX}, author={Eggert, A. and Böhm, Eva and Cramer, C.}, year={2015} }","ama":"Eggert A, Böhm E, Cramer C. Stock market reactions to customer service outsourcing in manufacturing firms. In: <i>2015 AMA Winter Academic Conference, San Antonio, TX</i>. ; 2015.","short":"A. Eggert, E. Böhm, C. Cramer, in: 2015 AMA Winter Academic Conference, San Antonio, TX, 2015."},"type":"conference","user_id":"49063","year":"2015","author":[{"first_name":"A.","last_name":"Eggert","full_name":"Eggert, A."},{"first_name":"Eva","id":"3043","last_name":"Böhm","full_name":"Böhm, Eva","orcid":"0000-0001-6053-1012"},{"full_name":"Cramer, C.","last_name":"Cramer","first_name":"C."}],"status":"public","_id":"46688","publication_status":"published","date_created":"2023-08-25T09:12:35Z","publication":"2015 AMA Winter Academic Conference, San Antonio, TX","conference":{"name":"2015 AMA Winter Academic Conference","location":"San Antonio, TX"},"title":"Stock market reactions to customer service outsourcing in manufacturing firms","date_updated":"2023-08-25T10:05:24Z","language":[{"iso":"eng"}]}