conference paper published A. Eggert author J. Hogreve author W. Ulaga author Eva Münkhoff author 30430000-0001-6053-1012 785 department ISBM 2010 Academic Conference 2010Boston, MA eng yes Eggert, A., J. Hogreve, W. Ulaga, and Eva Münkhoff. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” In <i>ISBM 2010 Academic Conference, Boston, MA</i>, 2010. A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: ISBM 2010 Academic Conference, Boston, MA, 2010. Eggert, A., Hogreve, J., Ulaga, W., &#38; Münkhoff, E. (2010). Disentangling the revenue and cost implications of the service transition: A latent growth analysis. <i>ISBM 2010 Academic Conference, Boston, MA</i>. ISBM 2010 Academic Conference, Boston, MA. A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Disentangling the revenue and cost implications of the service transition: A latent growth analysis,” presented at the ISBM 2010 Academic Conference, Boston, MA, 2010. Eggert A, Hogreve J, Ulaga W, Münkhoff E. Disentangling the revenue and cost implications of the service transition: A latent growth analysis. In: <i>ISBM 2010 Academic Conference, Boston, MA</i>. ; 2010. @inproceedings{Eggert_Hogreve_Ulaga_Münkhoff_2010, title={Disentangling the revenue and cost implications of the service transition: A latent growth analysis}, booktitle={ISBM 2010 Academic Conference, Boston, MA}, author={Eggert, A. and Hogreve, J. and Ulaga, W. and Münkhoff, Eva}, year={2010} } Eggert, A., et al. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” <i>ISBM 2010 Academic Conference, Boston, MA</i>, 2010. 467042023-08-25T09:32:37Z2023-08-25T10:02:27Z