{"_id":"4700","language":[{"iso":"eng"}],"title":"Bridging the gap between manufacturing and service through IT-based boundary objects","issue":"3","extern":"1","citation":{"ama":"Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuss J. Bridging the gap between manufacturing and service through IT-based boundary objects. <i>IEEE Transactions on Engineering Management</i>. 2013;(3):468--482. doi:<a href=\"https://doi.org/10.1109/TEM.2012.2214770\">10.1109/TEM.2012.2214770</a>","short":"J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuss, IEEE Transactions on Engineering Management (2013) 468--482.","apa":"Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., &#38; Pöppelbuss, J. (2013). Bridging the gap between manufacturing and service through IT-based boundary objects. <i>IEEE Transactions on Engineering Management</i>, (3), 468--482. <a href=\"https://doi.org/10.1109/TEM.2012.2214770\">https://doi.org/10.1109/TEM.2012.2214770</a>","chicago":"Becker, Jorg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuss. “Bridging the Gap between Manufacturing and Service through IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>, no. 3 (2013): 468--482. <a href=\"https://doi.org/10.1109/TEM.2012.2214770\">https://doi.org/10.1109/TEM.2012.2214770</a>.","ieee":"J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuss, “Bridging the gap between manufacturing and service through IT-based boundary objects,” <i>IEEE Transactions on Engineering Management</i>, no. 3, pp. 468--482, 2013.","bibtex":"@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuss_2013, title={Bridging the gap between manufacturing and service through IT-based boundary objects}, DOI={<a href=\"https://doi.org/10.1109/TEM.2012.2214770\">10.1109/TEM.2012.2214770</a>}, number={3}, journal={IEEE Transactions on Engineering Management}, author={Becker, Jorg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuss, Jens}, year={2013}, pages={468--482} }","mla":"Becker, Jorg, et al. “Bridging the Gap between Manufacturing and Service through IT-Based Boundary Objects.” <i>IEEE Transactions on Engineering Management</i>, no. 3, 2013, pp. 468--482, doi:<a href=\"https://doi.org/10.1109/TEM.2012.2214770\">10.1109/TEM.2012.2214770</a>."},"keyword":["Action research","boundary spanning","business process management (BPM)","service blueprinting","service networks"],"type":"journal_article","page":"468--482","publication":"IEEE Transactions on Engineering Management","date_updated":"2022-01-06T07:01:19Z","publication_identifier":{"isbn":["0018-9391"],"issn":["00189391"]},"author":[{"last_name":"Becker","full_name":"Becker, Jorg","first_name":"Jorg"},{"full_name":"Beverungen, Daniel","last_name":"Beverungen","id":"59677","first_name":"Daniel"},{"first_name":"Ralf","last_name":"Knackstedt","full_name":"Knackstedt, Ralf"},{"full_name":"Matzner, Martin","last_name":"Matzner","first_name":"Martin"},{"last_name":"Müller","full_name":"Müller, Oliver","first_name":"Oliver","id":"72849"},{"last_name":"Pöppelbuss","full_name":"Pöppelbuss, Jens","first_name":"Jens"}],"user_id":"72849","year":"2013","date_created":"2018-10-12T08:31:02Z","status":"public","doi":"10.1109/TEM.2012.2214770"}