article Andreas Eggert author Lena Steinhoff author Ina Garnefeld author 180 department 2015 eng 182210--228 @article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the bright and dark sides of status endowment in hierarchical loyalty programs}, volume={18}, number={2}, journal={Journal of Service Research}, author={Eggert, Andreas and Steinhoff, Lena and Garnefeld, Ina}, year={2015}, pages={210--228} } Eggert A, Steinhoff L, Garnefeld I. Managing the bright and dark sides of status endowment in hierarchical loyalty programs. <i>Journal of Service Research</i>. 2015;18(2):210--228. Eggert, Andreas, et al. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” <i>Journal of Service Research</i>, vol. 18, no. 2, 2015, pp. 210--228. A. Eggert, L. Steinhoff, I. Garnefeld, Journal of Service Research 18 (2015) 210--228. Eggert, Andreas, Lena Steinhoff, and Ina Garnefeld. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” <i>Journal of Service Research</i> 18, no. 2 (2015): 210--228. A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the bright and dark sides of status endowment in hierarchical loyalty programs,” <i>Journal of Service Research</i>, vol. 18, no. 2, pp. 210--228, 2015. Eggert, A., Steinhoff, L., &#38; Garnefeld, I. (2015). Managing the bright and dark sides of status endowment in hierarchical loyalty programs. <i>Journal of Service Research</i>, <i>18</i>(2), 210--228. 48472018-10-25T08:56:11Z2022-01-06T07:01:27Z