[{"issue":"2","year":"2012","page":"75-92","citation":{"short":"A. Eggert, J. Henseler, S. Hollmann, Journal of Supply Chain Management (2012) 75–92.","bibtex":"@article{Eggert_Henseler_Hollmann_2012, title={Who owns the customer? Disentangling customer loyalty in indirect distribution channels}, DOI={<a href=\"https://doi.org/10.1111/j.1745-493X.2011.03260.x\">10.1111/j.1745-493X.2011.03260.x</a>}, number={2}, journal={Journal of Supply Chain Management}, author={Eggert, Andreas and Henseler, Jörg and Hollmann, Sabine}, year={2012}, pages={75–92} }","mla":"Eggert, Andreas, et al. “Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels.” <i>Journal of Supply Chain Management</i>, no. 2, 2012, pp. 75–92, doi:<a href=\"https://doi.org/10.1111/j.1745-493X.2011.03260.x\">10.1111/j.1745-493X.2011.03260.x</a>.","apa":"Eggert, A., Henseler, J., &#38; Hollmann, S. (2012). Who owns the customer? Disentangling customer loyalty in indirect distribution channels. <i>Journal of Supply Chain Management</i>, <i>2</i>, 75–92. <a href=\"https://doi.org/10.1111/j.1745-493X.2011.03260.x\">https://doi.org/10.1111/j.1745-493X.2011.03260.x</a>","ama":"Eggert A, Henseler J, Hollmann S. Who owns the customer? Disentangling customer loyalty in indirect distribution channels. <i>Journal of Supply Chain Management</i>. 2012;(2):75-92. doi:<a href=\"https://doi.org/10.1111/j.1745-493X.2011.03260.x\">10.1111/j.1745-493X.2011.03260.x</a>","ieee":"A. Eggert, J. Henseler, and S. Hollmann, “Who owns the customer? Disentangling customer loyalty in indirect distribution channels,” <i>Journal of Supply Chain Management</i>, no. 2, pp. 75–92, 2012, doi: <a href=\"https://doi.org/10.1111/j.1745-493X.2011.03260.x\">10.1111/j.1745-493X.2011.03260.x</a>.","chicago":"Eggert, Andreas, Jörg Henseler, and Sabine Hollmann. “Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels.” <i>Journal of Supply Chain Management</i>, no. 2 (2012): 75–92. <a href=\"https://doi.org/10.1111/j.1745-493X.2011.03260.x\">https://doi.org/10.1111/j.1745-493X.2011.03260.x</a>."},"date_updated":"2026-02-24T14:35:57Z","author":[{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"last_name":"Henseler","full_name":"Henseler, Jörg","first_name":"Jörg"},{"first_name":"Sabine","full_name":"Hollmann, Sabine","last_name":"Hollmann"}],"date_created":"2018-10-25T09:41:33Z","title":"Who owns the customer? Disentangling customer loyalty in indirect distribution channels","doi":"10.1111/j.1745-493X.2011.03260.x","publication":"Journal of Supply Chain Management","type":"journal_article","status":"public","_id":"4853","department":[{"_id":"180"}],"user_id":"14972","language":[{"iso":"eng"}]}]