{"_id":"4853","citation":{"ieee":"A. Eggert, J. Henseler, and S. Hollmann, “Who owns the customer? Disentangling customer loyalty in indirect distribution channels,” Journal of Supply Chain Management, no. 2, pp. 75--92, 2012.","ama":"Eggert A, Henseler J, Hollmann S. Who owns the customer? Disentangling customer loyalty in indirect distribution channels. Journal of Supply Chain Management. 2012;(2):75--92.","chicago":"Eggert, Andreas, J{\\ Henseler, and Sabine Hollmann. “Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels.” Journal of Supply Chain Management, no. 2 (2012): 75--92.","mla":"Eggert, Andreas, et al. “Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels.” Journal of Supply Chain Management, no. 2, 2012, pp. 75--92.","bibtex":"@article{Eggert_Henseler_Hollmann_2012, title={Who owns the customer? Disentangling customer loyalty in indirect distribution channels}, number={2}, journal={Journal of Supply Chain Management}, author={Eggert, Andreas and Henseler, J{\\ and Hollmann, Sabine}, year={2012}, pages={75--92} }","apa":"Eggert, A., Henseler, J., & Hollmann, S. (2012). Who owns the customer? Disentangling customer loyalty in indirect distribution channels. Journal of Supply Chain Management, (2), 75--92.","short":"A. Eggert, J. Henseler, S. Hollmann, Journal of Supply Chain Management (2012) 75--92."},"issue":"2","year":"2012","author":[{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"},{"full_name":"Henseler, J{\\","last_name":"Henseler","first_name":"J{\\"},{"last_name":"Hollmann","full_name":"Hollmann, Sabine","first_name":"Sabine"}],"date_updated":"2022-01-06T07:01:27Z","publication":"Journal of Supply Chain Management","title":"Who owns the customer? Disentangling customer loyalty in indirect distribution channels","department":[{"_id":"180"}],"user_id":"57352","page":"75--92","status":"public","date_created":"2018-10-25T09:41:33Z","type":"journal_article"}