{"department":[{"_id":"563"},{"_id":"241"}],"citation":{"apa":"Koldewey, C., Fichtler, T., Scholtysik, M., Biehler, J., Schreiner, N., Sommer, F., Schacht, M., Kaufmann, J., Rabe, M., Sedlmeier, J., &#38; Dumitrescu, R. (2024). <i>Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice</i>. Hawaii International Conference on System Sciences, Hawaii.","chicago":"Koldewey, Christian, Timm Fichtler, Michel Scholtysik, Jan Biehler, Nick Schreiner, Franziska Sommer, Maximilian Schacht, et al. “Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice,” 2024.","mla":"Koldewey, Christian, et al. <i>Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice</i>. 2024.","ieee":"C. Koldewey <i>et al.</i>, “Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice,” presented at the Hawaii International Conference on System Sciences, Hawaii, 2024.","bibtex":"@inproceedings{Koldewey_Fichtler_Scholtysik_Biehler_Schreiner_Sommer_Schacht_Kaufmann_Rabe_Sedlmeier_et al._2024, title={Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice}, author={Koldewey, Christian and Fichtler, Timm and Scholtysik, Michel and Biehler, Jan and Schreiner, Nick and Sommer, Franziska and Schacht, Maximilian and Kaufmann, Jonas and Rabe, Martin and Sedlmeier, Joachim and et al.}, year={2024} }","ama":"Koldewey C, Fichtler T, Scholtysik M, et al. Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice. In: ; 2024.","short":"C. Koldewey, T. Fichtler, M. Scholtysik, J. Biehler, N. Schreiner, F. Sommer, M. Schacht, J. Kaufmann, M. Rabe, J. Sedlmeier, R. Dumitrescu, in: 2024."},"type":"conference","keyword":["Digital Servitization","Transformation","Capabilities","Maturity","Smart Services"],"user_id":"66731","author":[{"first_name":"Christian","id":"43136","full_name":"Koldewey, Christian","last_name":"Koldewey","orcid":"https://orcid.org/0000-0001-7992-6399"},{"orcid":"https://orcid.org/0000-0001-6034-4399","first_name":"Timm","id":"66731","last_name":"Fichtler","full_name":"Fichtler, Timm"},{"full_name":"Scholtysik, Michel","last_name":"Scholtysik","id":"50562","first_name":"Michel"},{"first_name":"Jan","full_name":"Biehler, Jan","last_name":"Biehler"},{"last_name":"Schreiner","full_name":"Schreiner, Nick","first_name":"Nick"},{"first_name":"Franziska","full_name":"Sommer, Franziska","last_name":"Sommer"},{"first_name":"Maximilian","last_name":"Schacht","full_name":"Schacht, Maximilian"},{"first_name":"Jonas","last_name":"Kaufmann","full_name":"Kaufmann, Jonas"},{"first_name":"Martin","full_name":"Rabe, Martin","last_name":"Rabe"},{"first_name":"Joachim","full_name":"Sedlmeier, Joachim","last_name":"Sedlmeier"},{"full_name":"Dumitrescu, Roman","last_name":"Dumitrescu","id":"16190","first_name":"Roman"}],"year":"2024","status":"public","_id":"48632","date_created":"2023-11-06T15:31:32Z","abstract":[{"lang":"eng","text":"Digital Servitization is one of the significant trends affecting the manufacturing industry. Companies try to tackle challenges regarding their differentiation and profitability using digital services. One specific type of digital services are smart services, which are digital services built on data from smart products. Introducing these kinds of offerings into the portfolio of manufacturing companies is not trivial. Moreover, they require conscious action to align all relevant capabilities to realize the respective business goals. However, what capabilities are generally relevant for smart services remains opaque. We conducted a systematic literature review to identify them and extended the results through an interview study. Our analysis results in 78 capabilities clustered among 12 principles and six dimensions. These results provide significant support for the smart service transformation of manufacturing companies and for structuring the research field of smart services."}],"conference":{"start_date":"2024-01-03","name":"Hawaii International Conference on System Sciences","end_date":"2024-01-06","location":"Hawaii"},"title":"Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice","date_updated":"2023-11-06T15:40:33Z","language":[{"iso":"eng"}]}