{"user_id":"57352","publication":"Journal of Business & Industrial Marketing","publisher":"Emerald","issue":"2/3","page":"107-118","year":"2002","title":"Customer perceived value: a substitute for satisfaction in business markets?","citation":{"short":"A. Eggert, W. Ulaga, Journal of Business & Industrial Marketing 17 (2002) 107–118.","apa":"Eggert, A., & Ulaga, W. (2002). Customer perceived value: a substitute for satisfaction in business markets? Journal of Business & Industrial Marketing, 17(2/3), 107–118. https://doi.org/10.1108/08858620210419754","chicago":"Eggert, Andreas, and Wolfgang Ulaga. “Customer Perceived Value: A Substitute for Satisfaction in Business Markets?” Journal of Business & Industrial Marketing 17, no. 2/3 (2002): 107–18. https://doi.org/10.1108/08858620210419754.","mla":"Eggert, Andreas, and Wolfgang Ulaga. “Customer Perceived Value: A Substitute for Satisfaction in Business Markets?” Journal of Business & Industrial Marketing, vol. 17, no. 2/3, Emerald, 2002, pp. 107–18, doi:10.1108/08858620210419754.","ieee":"A. Eggert and W. Ulaga, “Customer perceived value: a substitute for satisfaction in business markets?,” Journal of Business & Industrial Marketing, vol. 17, no. 2/3, pp. 107–118, 2002.","ama":"Eggert A, Ulaga W. Customer perceived value: a substitute for satisfaction in business markets? Journal of Business & Industrial Marketing. 2002;17(2/3):107-118. doi:10.1108/08858620210419754","bibtex":"@article{Eggert_Ulaga_2002, title={Customer perceived value: a substitute for satisfaction in business markets?}, volume={17}, DOI={10.1108/08858620210419754}, number={2/3}, journal={Journal of Business & Industrial Marketing}, publisher={Emerald}, author={Eggert, Andreas and Ulaga, Wolfgang}, year={2002}, pages={107–118} }"},"_id":"4901","volume":17,"publication_identifier":{"issn":["0885-8624"]},"type":"journal_article","date_updated":"2022-01-06T07:01:29Z","date_created":"2018-10-26T08:19:01Z","intvolume":" 17","doi":"10.1108/08858620210419754","publication_status":"published","author":[{"first_name":"Andreas","full_name":"Eggert, Andreas","last_name":"Eggert"},{"full_name":"Ulaga, Wolfgang","last_name":"Ulaga","first_name":"Wolfgang"}],"status":"public","department":[{"_id":"178"},{"_id":"180"}]}