[{"user_id":"57352","citation":{"ieee":"A. Eggert and G. Fassott, Eds., <i>eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter.</i> 2002.","apa":"Eggert, A., &#38; Fassott, G. (Eds.). (2002). <i>eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter.</i>","bibtex":"@book{Eggert_Fassott_2002, title={eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter.}, year={2002} }","chicago":"Eggert, Andreas, and Georg Fassott, eds. <i>ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter.</i>, 2002.","short":"A. Eggert, G. Fassott, eds., ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter., 2002.","ama":"Eggert A, Fassott G, eds. <i>ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter.</i>; 2002.","mla":"Eggert, Andreas, and Georg Fassott, editors. <i>ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter.</i> 2002."},"type":"book_editor","status":"public","date_updated":"2019-01-03T13:16:29Z","year":"2002","department":[{"_id":"178"},{"_id":"180"}],"date_created":"2018-10-26T09:50:21Z","_id":"4936","editor":[{"first_name":"Andreas","last_name":"Eggert","full_name":"Eggert, Andreas"},{"full_name":"Fassott, Georg","first_name":"Georg","last_name":"Fassott"}],"title":"eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter."}]