{"date_updated":"2022-01-06T07:01:29Z","type":"book_editor","year":"2002","status":"public","title":"eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter.","_id":"4936","department":[{"_id":"178"},{"_id":"180"}],"editor":[{"first_name":"Andreas","full_name":"Eggert, Andreas","last_name":"Eggert"},{"last_name":"Fassott","full_name":"Fassott, Georg","first_name":"Georg"}],"date_created":"2018-10-26T09:50:21Z","user_id":"57352","citation":{"apa":"Eggert, A., &#38; Fassott, G. (Eds.). (2002). <i>eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter.</i>","ieee":"A. Eggert and G. Fassott, Eds., <i>eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter.</i> 2002.","ama":"Eggert A, Fassott G, eds. <i>ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter.</i>; 2002.","mla":"Eggert, Andreas, and Georg Fassott, editors. <i>ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter.</i> 2002.","short":"A. Eggert, G. Fassott, eds., ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter., 2002.","chicago":"Eggert, Andreas, and Georg Fassott, eds. <i>ECRM – Electronic Customer Relationship Manage¬ment: Management Der Kundenbeziehungen Im Internet-Zeitalter.</i>, 2002.","bibtex":"@book{Eggert_Fassott_2002, title={eCRM – Electronic Customer Relationship Manage¬ment: Management der Kundenbeziehungen im Internet-Zeitalter.}, year={2002} }"}}