{"publication_status":"published","year":"2017","user_id":"37741","author":[{"first_name":"Nancy","id":"36392","last_name":"Wünderlich","full_name":"Wünderlich, Nancy"},{"full_name":"Paluch, Stefanie ","last_name":"Paluch","first_name":"Stefanie "}],"department":[{"_id":"178"},{"_id":"181"}],"publication":"Proceedings of the 38th International Conference on Information Systems (ICIS 2017)","date_updated":"2022-01-06T07:01:30Z","type":"conference","citation":{"ama":"Wünderlich N, Paluch S. A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In: <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>. ; 2017.","short":"N. Wünderlich, S. Paluch, in: Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.","apa":"Wünderlich, N., &#38; Paluch, S. (2017). A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>. Seoul, Korea.","chicago":"Wünderlich, Nancy, and Stefanie  Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” In <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, 2017.","ieee":"N. Wünderlich and S. Paluch, “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents,” in <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, Seoul, Korea, 2017.","bibtex":"@inproceedings{Wünderlich_Paluch_2017, title={A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents}, booktitle={Proceedings of the 38th International Conference on Information Systems (ICIS 2017)}, author={Wünderlich, Nancy and Paluch, Stefanie }, year={2017} }","mla":"Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, 2017."},"conference":{"location":"Seoul, Korea","name":"38th International Conference on Information Systems (ICIS 2017)"},"title":"A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents","_id":"4955","language":[{"iso":"eng"}],"date_created":"2018-10-26T10:32:20Z","status":"public"}