{"conference":{"location":"Seoul, Korea","name":"38th International Conference on Information Systems (ICIS 2017)"},"publication_status":"published","status":"public","department":[{"_id":"178"},{"_id":"181"}],"publication":"Proceedings of the 38th International Conference on Information Systems (ICIS 2017)","date_created":"2018-10-26T10:32:20Z","user_id":"37741","type":"conference","year":"2017","date_updated":"2022-01-06T07:01:30Z","title":"A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents","language":[{"iso":"eng"}],"citation":{"ama":"Wünderlich N, Paluch S. A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In: <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>. ; 2017.","short":"N. Wünderlich, S. Paluch, in: Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.","apa":"Wünderlich, N., &#38; Paluch, S. (2017). A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>. Seoul, Korea.","ieee":"N. Wünderlich and S. Paluch, “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents,” in <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, Seoul, Korea, 2017.","mla":"Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, 2017.","bibtex":"@inproceedings{Wünderlich_Paluch_2017, title={A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents}, booktitle={Proceedings of the 38th International Conference on Information Systems (ICIS 2017)}, author={Wünderlich, Nancy and Paluch, Stefanie }, year={2017} }","chicago":"Wünderlich, Nancy, and Stefanie  Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” In <i>Proceedings of the 38th International Conference on Information Systems (ICIS 2017)</i>, 2017."},"_id":"4955","author":[{"id":"36392","full_name":"Wünderlich, Nancy","first_name":"Nancy","last_name":"Wünderlich"},{"full_name":"Paluch, Stefanie ","first_name":"Stefanie ","last_name":"Paluch"}]}