{"page":"515-534","status":"public","author":[{"first_name":"Sabrina","last_name":"Helm","full_name":"Helm, Sabrina"},{"full_name":"Eggert, Andreas","last_name":"Eggert","first_name":"Andreas"},{"last_name":"Garnefeld","first_name":"Ina","full_name":"Garnefeld, Ina"}],"date_updated":"2022-01-06T07:01:31Z","title":"Modeling the Impact of Corporate Reputation on Customer Satisfaction and Loyalty Using Partial Least Squares","user_id":"57352","type":"book_chapter","_id":"4961","place":"Berlin, Heidelberg","year":"2009","citation":{"short":"S. Helm, A. Eggert, I. Garnefeld, in: Handbook of Partial Least Squares, Springer Berlin Heidelberg, Berlin, Heidelberg, 2009, pp. 515–534.","ieee":"S. Helm, A. Eggert, and I. Garnefeld, “Modeling the Impact of Corporate Reputation on Customer Satisfaction and Loyalty Using Partial Least Squares,” in <i>Handbook of Partial Least Squares</i>, Berlin, Heidelberg: Springer Berlin Heidelberg, 2009, pp. 515–534.","mla":"Helm, Sabrina, et al. “Modeling the Impact of Corporate Reputation on Customer Satisfaction and Loyalty Using Partial Least Squares.” <i>Handbook of Partial Least Squares</i>, Springer Berlin Heidelberg, 2009, pp. 515–34, doi:<a href=\"https://doi.org/10.1007/978-3-540-32827-8_23\">10.1007/978-3-540-32827-8_23</a>.","chicago":"Helm, Sabrina, Andreas Eggert, and Ina Garnefeld. “Modeling the Impact of Corporate Reputation on Customer Satisfaction and Loyalty Using Partial Least Squares.” In <i>Handbook of Partial Least Squares</i>, 515–34. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009. <a href=\"https://doi.org/10.1007/978-3-540-32827-8_23\">https://doi.org/10.1007/978-3-540-32827-8_23</a>.","apa":"Helm, S., Eggert, A., &#38; Garnefeld, I. (2009). Modeling the Impact of Corporate Reputation on Customer Satisfaction and Loyalty Using Partial Least Squares. In <i>Handbook of Partial Least Squares</i> (pp. 515–534). Berlin, Heidelberg: Springer Berlin Heidelberg. <a href=\"https://doi.org/10.1007/978-3-540-32827-8_23\">https://doi.org/10.1007/978-3-540-32827-8_23</a>","ama":"Helm S, Eggert A, Garnefeld I. Modeling the Impact of Corporate Reputation on Customer Satisfaction and Loyalty Using Partial Least Squares. In: <i>Handbook of Partial Least Squares</i>. Berlin, Heidelberg: Springer Berlin Heidelberg; 2009:515-534. doi:<a href=\"https://doi.org/10.1007/978-3-540-32827-8_23\">10.1007/978-3-540-32827-8_23</a>","bibtex":"@inbook{Helm_Eggert_Garnefeld_2009, place={Berlin, Heidelberg}, title={Modeling the Impact of Corporate Reputation on Customer Satisfaction and Loyalty Using Partial Least Squares}, DOI={<a href=\"https://doi.org/10.1007/978-3-540-32827-8_23\">10.1007/978-3-540-32827-8_23</a>}, booktitle={Handbook of Partial Least Squares}, publisher={Springer Berlin Heidelberg}, author={Helm, Sabrina and Eggert, Andreas and Garnefeld, Ina}, year={2009}, pages={515–534} }"},"publication_identifier":{"isbn":["9783540328254","9783540328278"]},"date_created":"2018-10-26T11:07:31Z","publisher":"Springer Berlin Heidelberg","publication":"Handbook of Partial Least Squares","doi":"10.1007/978-3-540-32827-8_23","department":[{"_id":"178"},{"_id":"180"}],"publication_status":"published"}