{"department":[{"_id":"178"},{"_id":"180"}],"publication":"Kundenwert","status":"public","citation":{"bibtex":"@inbook{Garnefeld_Boehm_Feider_2017, title={Retourenmanagement zur Steigerung des Kundenwerts}, booktitle={Kundenwert}, author={Garnefeld, Ina and Boehm, Eva and Feider, Lena}, year={2017}, pages={599--624} }","ama":"Garnefeld I, Boehm E, Feider L. Retourenmanagement zur Steigerung des Kundenwerts. In: <i>Kundenwert</i>. ; 2017:599--624.","chicago":"Garnefeld, Ina, Eva Boehm, and Lena Feider. “Retourenmanagement Zur Steigerung Des Kundenwerts.” In <i>Kundenwert</i>, 599--624, 2017.","ieee":"I. Garnefeld, E. Boehm, and L. Feider, “Retourenmanagement zur Steigerung des Kundenwerts,” in <i>Kundenwert</i>, 2017, pp. 599--624.","mla":"Garnefeld, Ina, et al. “Retourenmanagement Zur Steigerung Des Kundenwerts.” <i>Kundenwert</i>, 2017, pp. 599--624.","apa":"Garnefeld, I., Boehm, E., &#38; Feider, L. (2017). Retourenmanagement zur Steigerung des Kundenwerts. In <i>Kundenwert</i> (pp. 599--624).","short":"I. Garnefeld, E. Boehm, L. Feider, in: Kundenwert, 2017, pp. 599--624."},"title":"Retourenmanagement zur Steigerung des Kundenwerts","author":[{"first_name":"Ina","full_name":"Garnefeld, Ina","last_name":"Garnefeld"},{"first_name":"Eva","full_name":"Boehm, Eva","last_name":"Boehm"},{"first_name":"Lena","full_name":"Feider, Lena","last_name":"Feider"}],"date_created":"2018-10-30T09:14:02Z","language":[{"iso":"eng"}],"user_id":"57352","_id":"5005","date_updated":"2022-01-06T07:01:34Z","type":"book_chapter","page":"599--624","year":"2017"}