Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions Ozuna, Edna Steinhoff, Lena Proceedings of the 52nd European Marketing Academy Conference (EMAC) 2023 info:eu-repo/semantics/conferenceObject doc-type:conferenceObject text http://purl.org/coar/resource_type/c_5794 https://ris.uni-paderborn.de/record/50979 Ozuna E, Steinhoff L. Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions. In: Proceedings of the 52nd European Marketing Academy Conference (EMAC); 2023. eng info:eu-repo/semantics/closedAccess