{"user_id":"102525","_id":"50979","publisher":"Proceedings of the 52nd European Marketing Academy Conference (EMAC)","language":[{"iso":"eng"}],"date_updated":"2026-01-13T09:41:36Z","title":"Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions","status":"public","year":"2023","author":[{"id":"103813","last_name":"Ozuna","first_name":"Edna","full_name":"Ozuna, Edna"},{"id":"4336","full_name":"Steinhoff, Lena","last_name":"Steinhoff","first_name":"Lena"}],"type":"conference","department":[{"_id":"733"}],"place":"Odense","date_created":"2024-01-29T13:15:17Z","citation":{"apa":"Ozuna, E., &#38; Steinhoff, L. (2023). <i>Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions</i>.","ieee":"E. Ozuna and L. Steinhoff, “Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions,” 2023.","chicago":"Ozuna, Edna, and Lena Steinhoff. “Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions.” Odense: Proceedings of the 52nd European Marketing Academy Conference (EMAC), 2023.","short":"E. Ozuna, L. Steinhoff, in: Proceedings of the 52nd European Marketing Academy Conference (EMAC), Odense, 2023.","mla":"Ozuna, Edna, and Lena Steinhoff. <i>Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions</i>. Proceedings of the 52nd European Marketing Academy Conference (EMAC), 2023.","ama":"Ozuna E, Steinhoff L. Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions. In: Proceedings of the 52nd European Marketing Academy Conference (EMAC); 2023.","bibtex":"@inproceedings{Ozuna_Steinhoff_2023, place={Odense}, title={Customer Misbehavior in the Peer-to-Peer Sharing Economy: The Mixed Role of Face-to-Face Interactions}, publisher={Proceedings of the 52nd European Marketing Academy Conference (EMAC)}, author={Ozuna, Edna and Steinhoff, Lena}, year={2023} }"}}