[{"title":"The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry","user_id":"26589","author":[{"last_name":"Seiler","first_name":"Volker","full_name":"Seiler, Volker"},{"first_name":"Markus","full_name":"Rudolf, Markus","last_name":"Rudolf"},{"first_name":"Tim","full_name":"Krume, Tim","last_name":"Krume"}],"publisher":"Emerald Group Publishing Limited","publication":"International Journal of Bank Marketing","volume":31,"status":"public","date_created":"2018-10-31T09:15:20Z","_id":"5144","intvolume":" 31","date_updated":"2022-01-06T07:01:38Z","issue":"4","year":"2013","citation":{"ama":"Seiler V, Rudolf M, Krume T. The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry. International Journal of Bank Marketing. 2013;31(4):235-258.","apa":"Seiler, V., Rudolf, M., & Krume, T. (2013). The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry. International Journal of Bank Marketing, 31(4), 235–258.","chicago":"Seiler, Volker, Markus Rudolf, and Tim Krume. “The Influence of Socio-Demographic Variables on Customer Satisfaction and Loyalty in the Private Banking Industry.” International Journal of Bank Marketing 31, no. 4 (2013): 235–58.","mla":"Seiler, Volker, et al. “The Influence of Socio-Demographic Variables on Customer Satisfaction and Loyalty in the Private Banking Industry.” International Journal of Bank Marketing, vol. 31, no. 4, Emerald Group Publishing Limited, 2013, pp. 235–58.","bibtex":"@article{Seiler_Rudolf_Krume_2013, title={The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry}, volume={31}, number={4}, journal={International Journal of Bank Marketing}, publisher={Emerald Group Publishing Limited}, author={Seiler, Volker and Rudolf, Markus and Krume, Tim}, year={2013}, pages={235–258} }","short":"V. Seiler, M. Rudolf, T. Krume, International Journal of Bank Marketing 31 (2013) 235–258.","ieee":"V. Seiler, M. Rudolf, and T. Krume, “The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry,” International Journal of Bank Marketing, vol. 31, no. 4, pp. 235–258, 2013."},"type":"journal_article","page":"235-258"}]